2000 FORD F-250 Complaints

WHILE DRIVING ON A STEEL GRATE BRIDGE, VEHICLE BECAME VERY UNSTABLE, THIS HAPPENS AT POSTED SPEED LIMIT OF 45MPH. FORD SAID FOR ME TO CONTACT FIRSTONE. FIRESTONE SAID THAT ALL TIRES DO THIS. TIRE DEALER AGREED TO PRORATE AND EXCHANGE TIRES, BUT DID NOT KNOW IF THIS WOULD CORRECT THE PROBLEM.

WHILE DRIVING 30-35 MPH HAD A HEAD ON COLLISION, AND AIR BAGS DID NOT DEPLOY. CONSUMER FEELS THAT THIS IS A SAFETY HAZARD.*AK

WHILE PROCEEDING THROUGH AN INTERSECTION, MAKING A LEFT HAND TURN, WITH ONCOMING TRAFFIC ALSO MAKING A LEFT HAND TURN, HALFWAY THROUGH THE INTERSECTION MY TRUCK STOPPED TURNING. LUCKILY, I AM YOUNG AND IN GOOD SHAPE, I COULD "MUSCLE IT" THROUGH THE REST OF THE TURN TO AVOID THE ONCOMING TRAFFIC. IF IT WEREN'T FOR MY QUICK THINKING AND "LUCKY" CONDITIONS, THIS COULD HAVE EASILY RESULTED IN A FATALITY. NO SAFETY DEFEC TLISTED. *AK

HYDRAULIC CLUTCH HAS FAILED TWO TIMES WHILE TRAVELING LESS THAN 5 MPH. DEALERSHIP HAS REPLACED CLUTCH DISC ASSEMBLY IN AN ATTEMPT TO REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

SINCE WE PURCHASED THIS TRUCK WE HAVE HAD IT TO THE DEALER NUMEROUS TIMES FOR THE EMERGENCY BRAKE FAILURE. THEY OFFERED TO REPLACE EMERGENCY BRAKE WITH A NEW SYSTEM, BUT THEN RECANTED THE OFFER. THEY EVEN ADMITTED THEY KNEW THIS WAS A PROBLEM. VEHICLE IS NOT SAFE.*AK

AT VERY SLOW SPEED WITH THE BRAKE APPLIED (SUCH AS FRONT & BACK PARKING MANEUVERS, OR JACKING A TRAILER INTO A TIGHT SPOT), THE STEERING HAS ALMOST NO POWER ASSIST. I DIDN'T MENTION IT TO THE DEALER UNTIL FEBRUARY OF 2001,AND HE TOLD ME THAT THIS WAS "NORMAL" AND GAVE ME A COPY OF A SERVICE MEMO FROM FORD STATING THAT THIS IS NORMAL AND "NO REPAIRS SHOULD BE ATTEMPTED". AROUND NOVEMBER OF 2001 I RECEIVED A SURVEY FORM FROM FORD ASKING BASICALLY HOW I LIKED MY TRUCK. I TOLD THEM ABOUT MY CONCERN WITH THE STEERING. I ACTUALLY RECEIVED A CALL FROM FORD ABOUT MY PROBLEM. THEY ALSO CALLED THE DEALER AND WE SET UP AN APPOINTMENT FOR THE DEALER TO LOOK AT THE PROBLEM. ON 12/11/01 THE DEALER'S SERVICE MANAGER PERSONALLY CHECKED-OUT THE PROBLEM (WITH ME ALONG), AND AGREED THAT THE STEERING PROBLEM WAS NOT NORMAL AND HIS COMMENT WAS "IT'S LIKE THE WHEEL IS AGAINST A ROCK". HE SAID THAT HE HAD NOT EXPERIENCED THIS PROBLEM BEFORE, AND WOULD CALL THE FORD ENGINEERS. HE CALLED ME LATER THAT SAME DAY AND INFORMED ME THAT FORD WAS ADAMANT THAT THE CONDITION IS "NORMAL" AND ABSOLUTELY NO REPAIRS SHOULD BE ATTEMPTED. THEY SAID THAT HE COULD CHANGE ALL THE POWER STEERING PARTS, AND THAT IT WOULD PROBABLY NOT MAKE ANY DIFFERENCE AND THAT THEY WOULD NOT PAY HIM TO DO ANY WORK ON THE PROBLEM. I WAS TOLD THE PROBLEM IS CAUSED BY THE HYDROBOOST SYSTEM DIVERTS ALL OF THE POWER ASSIST TO THE BRAKES AT LOW SPEED AND NOT TO THE POWER STEERING, AND NOTHING COULD BE DONE ABOUT THIS DESIGN. THE FORD ENGINEER GAVE THE DEALER A REPORT NUMBER TO USE IF THERE IS ANY FURTHER REFERENCE TO THIS SITUATION. THE REPORT NUMBER IS "1LKEB013" DATED 12/11/01. ON 12/12/01 I CALLED BACK TO THE CUSTOMER ASSISTANCE PERSON THAT ORIGINALLY CALLED ME (ROSA AT 1-800-393-3673X2452) AND REPORT THE RESULTS. SHE INFORMED ME THAT THERE WAS NOTHING MORE THAT SHE COULD DO BECAUSE THE FORD ENGINEER DECLARED THE PROBLEM TO BE NORMAL OPERATING CHARACTERISTICS.*AK

ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD WHILE DRIVING AT ANY SPEED; VEHICLE BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

WHILE DRIVING, THE CABLE THAT HOLDS SPARE TIRE BROKE AND TIRE FELL OFF, CONSUMER CONTACTED DEALER, AND THEY TOLD CONSUMER TO CONTACT MANUFACTURER. *AK *SLC

I NOTICE CRACKING ON SIDE OF TIRES WHERE THE SIDEWALL AND TREAD MEET. HAD TIRES CERTIFIED SAFE TO OPERATE BY CERTIFIED FIRESTONE DEALER PER FIRESTONE. AT HIGHWAY SPEED OF 70 MPH LEFT FRONT TIRE TREAD SEPERATED WITHOUT WARNING. I WAS ABLE TO CONTROL VEHICLE AND COME TO COMPLETE STOP WITHOUT FURTHER INCIDENT. TIRE WAS REPLACED BY FIRESTONE DEALER SAME DAY, I WAS CHARGED FOR THE MOUNTING AND BALANCING. ESTIMATED DAMAGE TO FENDERWELL OF VEHICLE TO INCLUDE BENT METAL AND TORN MUD FLAP ESTIMATED DAMAGE 250.00. FIRESTONE DENIED REPLACEMENT OF OTHER TIRES. I HAVE SINCE REPLACED THEM WITH ANOTHER BRAND.*AK (TIRESIZE: 245/75/16)

THERE IS A PROBLEM WITH THE WHEEL VALVE STEMS CRACKING AND BREAKING OFF, CAUSING THE TIRE TO RAPIDLY LOSE AIR WHICH COULD RESULT INTO AN ACCIDENT. THIS PROBLEM HAS ALSO SHOWN UP ON OUR OTHER VEHICLE OF SAME YR.MK. MODEL. DEALER OFFERED TO CORRECT PROBLEM BY INSTALLING A METAL VALVE STEM. UNDER WARRANTY, I FEEL THEY SHOULD BE DOING A RECALL TO CHECK OTHER VEHICLE'S OF SAME YR.MK.MODEL. PLEASE LOOK INTO THIS POTENTIAL PROBLEM. I HATE TO THINK FORD WOULD WANT ANY MORE TIRE/WHEEL LAWSUITS IN THE FUTURE. THANK YOU FOR LOOKING INTO THIS MATTER.*AK *JB ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS******754105.