2011 FORD F-250 SD Complaints

TRUCK SUFFERS FROM FRONT WHEEL OSCILLATION WHEN TRAVELING OVER BROKEN/ROUGH ROAD. TRUCK SHAKES UNCONTROLLABLY UNTIL SPEED IS GREATLY REDUCED. THE SAME AS 2005-2010 TRUCKS. *TR

MY 2011 FORD F250 DIESEL 4X4 CREW CAB 6.5' BED HAS EXPERIENCED UNEXPLAINABLE SUSPENSION VIBRATIONS AND WOBBLES OVER THE COURSE OF ITS, NOW, 13.5K MILE LIFE. THE TRUCK, NO MATTER HOW MANY TIMES THE WHEELS AND TIRES WERE BALANCE, BOUNCES AT 45-70 MPH AND BOUNCES AT A VERY DANGEROUS LEVEL AT HIGHER SPEEDS WHEN HITTING A BUMP OR UNEVEN PAVEMENT. THE PROBLEM IS ALSO WORSENED AT THE ONSET OF THE SPEED HEADING INTO A CORNER WHERE THE WHEEL IS TURNED. IT FEELS LIKE THE WHEELS GO OUT OF SYNC OR OUT OF SHAPE AND BOUNCE FORCING ME TO DECELERATE AND ON A FEW OCCASIONS, STOP ALTOGETHER. *TR

I WAS DRIVING ON HIGHWAY 55 NORTH IN IMPERIAL MISSOURI WITH MY 3 YR OLD SON IN REAR CAR SEAT WHEN I WENT OVER SOME NORMAL ROAD BUMP AND MY FRONT END STARTED SHAKING SO VIOLENTLY THAT I HAD TO COME TO A COMPLETE STOP TO CORRECT THE SHAKE. THIS ALL HAPPENED IN THE FAST LANE AS I HAD NO WAY TO MOVE TO LEFT OR RIGHT. THANK GOD I WAS NOT BEING TAILGATED! I WAS SCARED HALF TO DEATH AND MY 3YR OLD WAS CRYING SO HARD THAT HE COULDN'T BREATHE! I TOOK IT STRAIGHT TO DEALERSHIP AND THEY DID A TSB FOR A STEERING DAMPENER AND TOLD ME IT WAS FIXED. THE VERY NEXT MORNING IT DID THE VIOLENT SHAKE AGAIN. TOOK IT STRAIGHT BACK TO DEALERSHIP AND THEY HAD A FORD ENGINEER LOOK AT IT AND THEY REPLACED A TRACK BAR BALL JOINT AND SAID IT WAS GOOD NOW. I TOLD THEM THAT I WANTED TO TEST DRIVE IT BEFORE I TOOK IT THIS TIME AND THEY LET ME. STILL HAD THE PROBLEM AND WHEN I TOLD HIM THAT HE SAID THAT THE ENGINEER SAID I NEEDED TO PUT NEW TIRES ON AND A ALIGNMENT BEFORE THEY DO ANYTHING ELSE. THERE IS SOMETHING MORE THAN TIRES AND ALIGNMENT WRONG WITH MY TRUCK!!!!! MY FAMILY TRUCK HAS BECOME A DEATH TRAP!!!! PLEASE HELP WITH THIS MATTER BEFORE SOMEONE IS KILLED! IF THIS WAS YOUR CHILD IN THIS TRUCK YOU WOULD UNDERSTAND MY CONCERN!!! *TR

I WAS DRIVING ON A ENTRANCE RAMP TO AN INTERSTATE AT ABOUT 55-60MPH... I RECALL HITTING SOME TYPE OF ROAD BUMPS - PAVEMENT JOINT THAT STARTED THE EVENT... TYPICALLY I'M USED TO EXPERIENCING THE BACK OF MY TRUCK BOUNCE IN THE PAST CAUSING LANE CORRECTION BUT THIS TIME THE WHOLE FRONT END STARTED SHAKING SEVERELY... I WAS IN THE LEFT LANE OF 3 SO DECIDED TO BREAK AND GET INTO THE CENTER MEDIAN ASAP BASED ON APPROACHING VEHICLES FROM BEHIND... I PULLED OFF AND CHECKED THE LEFT SIDE AND THE RIGHT... ALL WAS FINE... I SHOOK THE WHEELS... ALL TIGHT... THE SHAKING OF THE VEHICLE WAS SO SEVERE I HAD A HARD TIME CONTROLLING IT AND GETTING IT SAFELY OFF THE ROADWAY... PAPERS IN MY VISORS SHOOK LOOSE... 2 GYM BAGS IN PASSENGER SEAT ENDED UP ON FLOOR.... A LARGE SCREEN TV THAT WAS TAPED AGAINST THE BACK WINDOW ON THE BACK SEAT WAS THUS SHIFTED LAYING NOW ON TOP OF THE FRONT SEATS.... I LATER REALIZED THAT THE SANDWICH I JUST BOUGHT WAS GONE FROM THE CONSOLE AND LATER FOUND ON THE FLOOR AT THE PASSENGERS DOOR!!!! BEING COMMITTED TO THE FREEWAY I SLOWLY STARTED OUT, AND NO OTHER ISSUES... AFTER ABOUT 20 MINUTES ON THE FREEWAY I KICKED IT UP TO FREEWAY SPEEDS, BUT GOT THE PUCKER FACTOR EACH TIME I HIT ROAD BUMPS ON MY TRIP.. I WORK FOR THE CITY OF ROCHESTER HILLS AND CALLED OUR FLEET MGR, AND TOLD HIM OF MY ISSUE, HE HAD NO IDEA BUT CHECKED AND FOUND TSB 11-6-14 THAT WAS VERBATIM WHAT HAPPENED TO ME.. THE DEALER ORDERED UP PARTS AND WILL ADVISE WHEN TO BRING IT IN BUT FORD CORP I FELT SHOULD HAVE NOTIFIED OF A POSSIBLE ROLL OVER ISSUE, AS IM SURE IF I WAS AT 70-80 ON THE FREEWAY OR MY KIDS DRIVING WITH LESS EXPERIENCE THERE WOULD HAVE BEEN A ROLLOVER... FORD SAID UNTIL IT HAPPENS AGAIN OR THE DEALER CAN NOT FIX IT THERE WAS NOTHING MORE THEY COULD DO!!!!! I ADVISED IT LOOKS LIKE THE NEXT CALL THEY WANT IS FROM LEGAL COUNCIL ADDING THE 0000 AFTER A FATALITY!!! *TR

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 55 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE COVER ON THE DASH OVER THE PASSENGER AIRBAG HAS CRACKED DUE TO THE VIOLENT SHAKING IN THE TRUCK. ALSO, FLUID HAS BEGUN TO LEAK FROM THE FRONT PASSENGER WHEEL AS A RESULT OF THE SHAKING AS WELL. BOTH FORD AND THE DEALERSHIP HAS BEEN UNABLE TO OFFER ANY REMEDY. PLEASE HELP WITH THIS SITUATION. I HAVE VIDEOS IF NEEDED. I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR

HIGH PRESSURE FUEL PUMP AND RELATED FUEL SYSTEM FAILURE DUE TO CONTAMINATED FUEL DIESEL. *TR

I HAVE EXPERIENCED A VIOLENT WOBBLE IN MY FRONT END OF THE 2011 FORD 250 CREW CAB DIESEL. HAVE TAKING IT TO A FORD DEALER FOUR TIMES , THEY SAY THAT THEY CAN NOT FIND ANYTHING WRONG. AT 50+ THE TRUCK SHIMMIES SO BAD I HAVE TO SLOW DOWN TO ALMOST A STOP TO STOP THE SHIMMY. I'M AT THE POINT WHERE IT FEELS UNSAFE TO DRIVE. THANK YOU FOR YOUR TIME. *TR

INTERMITTENTLY BETWEEN 35 MPH AND 85 MPH, THE VEHICLE WILL START TO SHUDDER FOR 5-15 SECONDS AND DURING THIS TIME, SOMETIMES WILL BE ACCOMPANIED BY LOSS OF THROTTLE. IT GENERALLY HAPPENS DURING OR SHORTLY THEREAFTER A REGEN / CLEANING EXHAUST FILTER MESSAGE APPEARS. THE "SHUDDER" COULD ALSO BE DESCRIBED AS A "LUGGING" SENSATION. AFTER CONFIRMING THIS PROBLEM WITH A VEHICLE DATA RECORDER, FORD'S RESPONSE TO MY DEALER WAS "DO NOT ATTEMPT REPAIRS AT THIS TIME, ENGINEERING IS INVESTIGATING." *TR

MY HIGH PRESSURE FUEL PUMP HAS FAILED DUE TO WHAT FORD CALLS CONTAMINATED FUEL. SINCE MY TRUCK HAS ONLY 12,000 MILES ON IT I ASSUMED WARRANTY WOULD COVER A MECHANICAL FAILURE. BUT FORD SAYS THAT CONTAMINATES GOT INTO MY SYSTEM PAST THE FUEL FILTERS HPFP HOW IN THE WORLD AM I TO KNOW ABOUT THE QUALITY OF FUEL I AM BUYING AT FUEL STATIONS ACROSS AMERICA? THIS FUEL SYSTEM IS THE BOSCH CP4 PLATFORM WHICH HAS A TERRIBLE RECORD OF FAILURE. FORD WANTS $8500 TO FIX MY TRUCK. IT WAS $55,000 AND WITH ONLY 12,000 MILES I HAVE TO SPEND $8500 MORE TO FIX. I KNOW I AM NOT THE ONLY PERSON WITH THIS PROBLEM, PLEASE HELP! *TR

BELOW IS A COMPLAINT LETTER THAT WAS SENT TO FORD TODAY. I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA. SO FAR THEY ARE HOLDING MY TRUCK HOSTAGE AND NOT FIXING THE PROBLEM. PLEASE DO SOMETHING. IT SEEMS THAT THERE ARE MANY TRUCK OF THIS TYPE AND MODEL THAT HAVE THE SAME PROBLEM. PLEASE SEE FORDFORUM.ORG UNDER THE HEADING OF VIOLENT FRONT END SHAKING. MY 2011 F-250 HAS BEEN AT GUS MUCHADO FORD IN PALMETTO BAY FLORIDA FOR THE PAST 4 DAYS FOR A WOBBLE IN THE FRONT END WHEN YOU HIT A BUMP. THE DEALER TELLS ME THAT THEY ARE WORKING WITH ENGINEERS AT FORD. THE PROBLEM IS THAT THE MECHANIC CAN ONLY EMAIL THE ENGINEER, HE THEN HAS TO WAIT FOR THE ENGINEER TO READ THE EMAIL AND RESPOND. THEN THE ENGINEER HAS TO WAIT FOR THE MECHANIC AND SO ON. IN THE 4 DAYS THEY HAVE HAD MY TRUCK ONLY 2 THINGS HAVE BEEN LOOKED AT. WHEN I WAS THERE THIS AFTERNOON MY TRUCK WAS PARKED OUT IN THE BACK PARKING LOT AND NOT BEING WORKED ON. WHEN I ASKED WHY IT WAS NOT BEING WORKED ON THEY RESPONDED THAT THEY WERE WAITING FOR THE ENGINEER TO TELL THEM WHAT TO DO NEXT. I DESPERATELY NEED FOR SOMEONE AT FORD TO STEP UP AND TAKE CONTROL OF THIS SITUATION. IF THIS MEANS SENDING AN ENGINEER TO THE DEALERSHIP, SO BE IT. AT THIS RATE I MIGHT NEVER SEE MY TRUCK AGAIN. BECAUSE OF THIS SLOW RESPONSE FROM THE DEALER AND FROM FORD TO REMEDY THE PROBLEM, I HAD NO CHOICE BUT TO RENT A TRUCK THIS AFTERNOON. I AM PAYING $60.00 A DAY FOR A TRUCK THAT IS NOT EVEN COMPARABLE TO MY F-250. WHEN I ASKED THE DEALER TO PICK UP THE RENTAL FOR ME DO TO THIS OBVIOUS FORD ISSUE, THE SERVICE MANAGER AUTHORIZED A VOUCHER FOR A WHOPPING $18.00. THIS WON'T EVEN PAY FOR THE GAS NEEDED TO DRIVE THE RENTAL FOR THE WEEKEND. *TR