2011 FORD F-250 SD Complaints

WAS GETTING ON THE INTERSTATE AND WENT OVER A SEPARATION CRACK AT ABOUT 55 MPH WHEN THE TRUCK FRONT AXLE / SUSPENSION STARTED TO VIBRATE VIOLENTLY / SHAKING UNCONTROLLABLY. I STARTED TO PUT A SECURE HOLD ON THE STEERING WHEEL AND AT THE SAME TIME APPLYING THE BRAKES. AFTER SLOWING DOWN TO ABOUT 35 MPH THE TRUCK STARTED TO SMOOTH OUT, PULLED OVER TO THE SIDE OF THE EXPRESSWAY, CHECKED THE TRUCK OUT, DID NOT FIND ANY PROBLEM. I CONTINUED AT REDUCED SPEED TO HOME AND CHECKED IT OUT AGAIN, BUT DID NOT FIND ANYTHING. PRIOR TO THAT INCIDENT, I HAD COMPLAINED TO THE DEALER ABOUT WHAT I THOUGHT WAS A ROUGH RIDE, WENT WITH A MECHANIC FROM THE DEALERSHIP FOR A RIDE, AND HE SAID IT RIDES LIKE THE OTHER F250'S. AFTER THE VIBRATION INCIDENT, I DECIDED TO CHECK THE LEFT FRONT SHOCK, REMOVED IT AND THOUGHT THAT IT WAS NOT WORKING TO WELL. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A LITTLE BAD, AND THEY WOULD REPLACE IT, I THEN ASK THEM ABOUT THE RIGHT SHOCK, AND THEY DID NOT THINK THAT THE RIGHT SIDE WAS BAD, I THEN STATED THAT I WAS TOLD THAT THEY ARE REPLACED IN PAIRS, AND THAT THE REARS SHOULD ALSO BE REPLACED. THEY SAID NO, BUT AFTER MORE DISCUSSION, THEY DID AGREE TO REPLACE THE RIGHT SHOCK {CUSTOMER SATISFACTION}.IT DID SEEM TO RIDE BETTER. HOW EVER ON THE EVENING OF FRIDAY 7 AUGUST, THE TRUCK HAD ANOTHER EPISODE ON A DIFFERENT ROAD, LIKE IT HAD OVER A MONTH AGO. SO I DON'T THINK THAT SHOCKS ARE THE TOTAL PROBLEM.. IT IS POSSIBLE THAT UNDER DIFFERENT WEATHER CONDITIONS, THIS PROBLEM COULD INJURE OR KILL MANY PEOPLE!!! SO WHO IS TO BLAME ???? NOT ME !!! . ,

WITHIN TWO WEEKS AND LESS THAN 200 MILES THREE OUT OF FOUR TIRES EXPERIENCED CATASTROPHIC TREAD SPERATION INCLUDING ONE ON HIGHWAY BLOWOUT. THESE TRUCK TIRES HAD LESS THAN 20,000 MILES BUT HAD BEEN USED FOR OFF ROAD TRAVEL.

WHILE DRIVING APPROX 60 MPH A MESSAGE POPPED UP ON THE DISPLAY SAYING "STOP WHEN SAFE". WHILE TRYING TO GET OFF THE ROAD THE ENGINE DIED AND LEFT ME WITH NO POWER BRAKES OR STEERING. HAD TO BE PUSHED OUT OF THE INTERSECTION. WOULD NOT RESTART. TRUCK WEIGHS 8300 POUNDS. 1 HOUR PRIOR I WAS GOING OVER A STEEP MOUNTAIN PASS. HALF AN HOUR LATER I WAS IN 100+ DEGREE DESERT WITH NO CELL SERVICE. EITHER ONE COULD HAVE BEEN A NIGHTMARE ENDING. THIS MUST BE ADDRESSED.

WE HAVE HAD ABOUT FOUR OCCASIONS WHERE OUR TRUCK SUDDENLY BEGINS TO SHAKE AND VIBRATE, CANNOT CONTROL THE SHIMMY UNTIL YOU CAN SLOW IT DOWN UNDER 30 MPH. IT HAPPENED THREE TIMES AT ABOUT 33,000 MILES. TWO TIMES IT WAS COMING OFF BRIDGE, HITTING A STEEL CHANNEL AT THE JUNCTION AND ONE TIME A LARGE HOLE. ALL THREE TIMES IT WAS ONE WHEEL HITTING THE HOLE OR DEPRESSION BEFORE THE OTHER WHEEL HIT. WE TOOK IT TO FORD DEALERSHIP.....NO IDEAS THERE. THEY REBALANCED THE LEFT TIRE AND NO MORE PROBLEMS UNTIL TODAY WHEN IT HAPPENED AGAIN WHEN COMING OFF A BRIDGE. ABOUT 38,000 MILES AND IT WAS THE SAME THING. CANNOT CONTROL THE SHIMMY UNTIL THE VEHICLE HAS SLOWED TO ABOUT 30 MILES PER HOUR. MOST FRIGHTENING! I REFUSE TO DRIVE IT AGAIN UNTIL THIS IS FIGURED OUT! BIG, OUT-OF-CONTROL TRUCK IS NOT MY CUP OF TEA.

WHILE DRIVING AT AROUND 60 MPH THE DASH STARTING CHIMING AND GAVE ME A STOP SAFELY NOW MESSAGE. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. AT ABOUT 5 MPH THE TRUCK SHUT OFF, POWER STEERING AND BRAKES FADED. I WAS BARELY OUT OF THE LANE OF TRAFFIC AND MY ATTEMPTS TO RESTART THE TRUCK AND GET IT FURTHER OFF THE ROAD TO A SAFER SPOT WERE NOT ALLOWED BY THE COMPUTER SYSTEM. I HAD THE TRUCK HAULED TO A NEARBY FORD DEALER AND AFTER COOLING OFF ALL NIGHT THE TRUCK WOULD RESTART. THE LOCAL DEALER COULD NOT FIX THE PROBLEM DUE TO TROUBLE WITH HIS DIAGNOSTIC COMPUTER SO HE SUGGESTED I TRAVEL TO ANOTHER DEALER. HE FELT I COULD MAKE IT THERE WITH THE TRUCK. I WENT TO THE MOTEL WHERE MY WIFE AND I HAD TO SPEND THE NIGHT TO PICK HER UP, A DISTANCE OF ABOUT 1-2 MILES. WE LOADED OUR BELONGS UP INTO THE TRUCK, I RESTARTED IT AND STARTED TO BACK OUT OF THE PARKING SPACE AND IT REPEATED THE STOP SAFELY NOW WARNING AND SHUT THE TRUCK OFF IMMEDIATELY SEEING MY SPEED WAS UNDER 5 MPH. I WAS HALFWAY OUT OF THE SPACE AND WAS STUCK THERE. I WAS VERY FORTUNATE IT HELPED IN THE MOTEL PARKING LOT AS OPPOSED TO JUST AS I PULLED OUT INTO TRAFFIC.. AT THE NEXT DEALERSHIP THE PROBLEM WAS DIAGNOSED AS A BAD EGT TEMPERATURE SENSOR IN THE EXHAUST SYSTEM. *TR

WHILE DRIVING MESSAGE CAME UP "STOP SAFELY NOW" I PULLED OVER JUST ENOUGH TO GET OFF THE INTERSTATE, WHEN THE ENGINE DIED, AND WOULDN'T CRANK AGAIN. I CALLED MY DEALER TARVER FORD, THEY CALLED A WRECKER TO PICK IT UP AND BROUGHT IT TO THEIR SHOP. 2 EGT EXHAUST TEMP SENSORS BAD, $260 TO FIX. TODAY 3-13-15 MY ENGINE LIGHT CAME ON, I BOUGHT A CODE READER AND P242A CODE CAME UP ANOTHER SENSOR BAD. *TR

THIS VEHICLES HAS EXPERIENCED TWO INCIDENTS OF THE FAILURE OF THE EGT EXHAUST TEMPERATURE SENSORS. THE FIRST IN OCT. 2014 THE ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS DIAGNOSED AND FIXED. AT THE TIME I WAS A SURPRISED TO DISCOVER THE PURPOSE OF THE SENSORS, BUT NOT OVERLY CONCERNED. IN APRIL 2014, LEAVING TOWN ON A SUNDAY MORNING WITH A HORSE TRAILER IN TOW, AT 40 MPH ON A CITY STREET RECEIVED A MESSAGE THAT TOLD ME TO PULL OVER SAFELY AND WITHIN 60 SECONDS THE ENGINE SHUT DOWN LEAVING ME IN THE RIGHT LANE OF A BUSY STREET WITH TWO HORSE IN THE TRAILER. NO RESTART, CALLED A FRIEND TO COME HELP WITH THE TRAILER AND AAA TO TOW THE VEHICLE TO THE DEALER. THIS TIME A DIFFERENT SENSOR FAILED, WITH NO WARNING. THERE ARE SO MANY SCENARIOS WHERE THIS COULD RESULT IN A CATASTROPHIC EVENT, INCLUDING AT HIGHWAY SPEED, WITH THE TRAILER OR IN A REMOTE LOCATION WITH NO ABILITY TO RESTART AND MOVE THE VEHICLE. THE CONCEPT / DESIGN OF THE SENSOR SYSTEM MAKES NO SENSE TO ME; SENSOR IS DESIGNED TO SHUT DOWN THE ENGINE WHEN EGT INDICATE OVERHEATING, SAME RESULT WITH SENSOR FAILURE. THE IDEA IS SHUT DOWN THE ENGINE BEFORE IT OVERHEATS AND CAUSES DAMAGE, YET A SENSOR FAILURE, WHICH IS APPARENTLY A FREQUENT OCCURRENCE, CAN CREATE A VERY DANGEROUS EVENT. I WOULD MUCH PREFER ENGINE DAMAGE TO THE ALTERNATIVE. *TR

TRUCK SHUT DOWN AUTOMATICALLY AND WOULD NOT RE-START DUE TO EMISSION SENSORS PER THE DEALERSHIP. *TR

ON 1/21/15 I ATTEMPTED TO START MY 2011 FORD F 250 SUPER DUTY TRUCK. THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 4 HOURS AT THE PARKING GARAGE WHERE I WORK. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO RANDALL REED FORD IN HUMBLE, TX. THE TECHNICIAN HAS STATED THAT THE PROBLEM IS THE A FAULTY ENGINE EXHAUST GAS TEMPERATURE SENSOR WHICH IS LOCATED BEHIND THE DPF. HE MENTIONED THIS IS A COMMON ISSUE WITH THE 6.7 POWER STROKE DIESEL MOTORS. HE IS NOW RECOMMENDING THAT ALL FOUR SENSORS BE REPLACED TO THE TURNE OF OVER $900. I SEE THAT A RECAL IS IN PLACE FOR THE SAME MODEL YEARS IN THE F 350 AND BIGGER WITH THE SAME ENGINE. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE THE F 250. *TR

WHILE TRAVELING IN THE LEFT HAND LANE ON 1-4 IN FLORIDA, WE RECEIVED A "STOP VEHICLE SAFELY NOW" WARNING AND THEN WITHIN SECONDS THE TRUCK SHUT DOWN. I WAS FORCED TO MAKE MULTIPLE, UNSAFE LANE CHANGES IN HEAVY TRAFFIC TO GET THE VEHICLE TO THE RIGHT SIDE OF THE INTERSTATE WITH WHAT POWER I HAD LEFT. MY PREGNANT WIFE AND 3 YEAR OLD SON WERE IN THE CAR WITH ME. WE WERE 3 HOURS FROM HOME AND ANY FAMILY / FRIENDS WHO COULD HELP. THE TRUCK WOULD NOT RESTART AND HAD TO BE TOWED TO A LOCAL DEALERSHIP WHICH CHARGED US $800 TO REPLACE 3 SENSORS AND GET THE TRUCK BACK ON THE ROAD. FURTHER, THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNTIL THE FOLLOWING DAY, LEAVING US STRANDED IN A FOREIGN CITY. THE DEALERSHIP WAS VERY CLEAR THAT THE ISSUE WAS SIMPLY A SENSOR AND THERE IS NO REASON THE TRUCK SHOULDN'T HAVE JUST GIVEN US A CHECK ENGINE LIGHT WHICH WOULD HAVE ALLOWED US TO GET HOME. WE WERE TOLD BY THE DEALER AND SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL THAT THIS IS A COMMON OCCURRENCE AND FORD HAS NO INTENTION OF FIXING THE PROBLEM. THIS COULD HAVE CAUSED AN ACCIDENT AND I AM EXTREMELY DISAPPOINTED THAT FORD WOULD KNOWINGLY PUT MY FAMILY IN DANGER. *TR