2012 FORD F-250 SD Complaints

THE HIGH PRESSURE FUEL PUMP FAILED. I HAVE TAKEN THE TRUCK TO TWO DIFFERENT DEALERSHIPS AND THEY HAVE SAID THE SAME THING. THEY ARE SAYING THAT IT IS A FUEL ISSUE BUT THE PUMP ON THE TRUCK ISN'T EQUIPPED WITH THE INCORRECT FUEL PUMP FOR THE DIESEL THAT IS SOLD IN THE US. I HAVE SPENT JUST ABOUT $2000.00 JUST FIGHTING THE WARRANTY COMPANY TO FIX THE TRUCK I DROVE FOR 10 DAYS BEFORE FAILING. THE TRUCK HAS BEEN IN THE SHOP LONGER THAN I HAVE HAD IT. *TR

I WAS DRIVING MY SON TO SCHOOL AND AS I APPROACHED THE ENTRANCE TO THE SCHOOL THE ALARM CHIMED. I SLOWED DOWN ON A BUSY 4 LANE STREET TO TURN INTO THE SCHOOL PARKING LOT. AS I TRIED TO ACCELERATE THE TRUCK SHUT OFF LEAVING ME SITTING IN THE MIDDLE OF AN INTERSECTION WITH A 3 YEAR OLD IN THE BACKSEAT IN A CAR SEAT. I TRIED TO RESTART THE TRUCK BEFORE THE ONCOMING TRAFFIC REACHED US, TO NO AVAIL I GOT OUT AND STARTED TO PUSH THE TRUCK AND 2 PEDESTRIANS RAN ACROSS THE STREET TO STOP TRAFFIC AND HELP ME PUSH THE TRUCK OUT OF THE STREET SO WE WOULDN'T GET HIT. WHEN I CALLED FORD THEY SAID NOTHING COULD BE DONE TO GET THE TRUCK STARTED UNTIL THE EGT EXHAUST SENSOR WAS REPLACED AND THEY WERE ON BACK ORDER FOR 2 WEEKS. AFTER CALLING THE DEALERSHIP I PURCHASED THE TRUCK FROM (OUT OF STATE) THEY OFFERED TO OVERNIGHT ONE TO THE DEALERSHIP THAT WOULD REPAIR THE TRUCK. AFTER DISCUSSING THIS WITH SEVERAL MEMBERS OF THE LOCAL DEALERSHIP TEAM INCLUDING THE SERVICE MANAGER THEY MIRACULOUSLY FOUND A SENSOR IN A NEARBY TOWN TO REPLACE THE FOLLOWING DAY. WE EASILY COULD HAVE BEEN IN A SERIOUS ACCIDENT IF THE TRUCK WOULD HAVE STALLED WHILE ONCOMING TRAFFIC WERE CLOSER. THIS IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED. *TR

I WAS DRIVING MY VEHICLE EAST ON THE HIGHWAY IN MIAMI (SR-836 JUST BEFORE NW 107TH AVENUE) AND IT GAVE ME A MESSAGE TO "STOP SAFELY NOW". I PULLED OVER IMMEDIATELY AND HAD THE TRUCK TOWED TO GUS MACHADO FORD OF KENDALL. THE REPAIR ENDED UP COSTING ME OVER $700. MY SON DID SOME RESEARCH AND FOUND OUT THERE WAS A RECALL QUERY (RQ-14-005) SENT TO FORD ON FEBRUARY 5, 2015. I JUST WANTED TO BE ADDED TO THE LIST OF AFFECTED OWNERS AND WOULD LIKE TO BE ADDED TO ANY E-MAIL OR MAIL DISTRIBUTION LISTS. *TR

WHILE TRAVELING I-10 WEST NEAR CRESTVIEW, FL AT APPROXIMATELY 70 MPH, I RECEIVED A FORD DIAGNOSTIC SCREEN NOTIFICATION TO STOP VEHICLE IMMEDIATELY. I PULLED OVER ON THE SIDE OF THE INTERSTATE AND SLOWED THE TRUCK TO A STOP. THE ENGINE SHUT OFF IMMEDIATELY WHEN I FULLY STOPPED. I ATTEMPTED TO RESTART THE TRUCK, BUT THE TRUCK ENGINE WOULD NOT EVEN 'TURN OVER'. THERE WAS NO ADDITIONAL INFORMATION PROVIDED BY THE FORD DIAGNOSTIC SCREEN. I WAS STRANDED ON THE SIDE OF THE INTERSTATE WITH FAMILY MEMBERS AND LUGGAGE AT 8PM ON A SUNDAY NIGHT, AND 2 HOURS FROM HOME (MISSISSIPPI). I HAD THE TRUCK TOWED TO THE NEAREST FORD DEALERSHIP. THE NEXT DAY, THE DEALERSHIP INFORMED ME THAT IT WAS A EGT SENSOR FAILURE. THIS IS UNBELIEVABLE THAT A FAILED SENSOR WOULD LEAVE ME STRANDED WITHOUT A PREVIOUS WARNING STATING THE SHUTDOWN WOULD OCCUR. AT LEAST THE TRUCK PCM SHOULD NOTIFY AND ALLOW ME TO PUT MYSELF AND MY LOVED ONES IN A SAFE PLACE IF THE TRUCK WAS TO BE AUTOMATICALLY SHUT OFF. *TR

TL*THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE "STOP SAFELY NOW" MESSAGE ILLUMINATED AND MINUTES LATER THE ENGINE WOULD STALL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE EXHAUST GAS TEMPERATURE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

ATTEMPTED TO START VEHICLE USING THE REMOTE START FEATURE AND THE TRUCK STARTED FOR ABOUT 10 SECONDS THEN SHUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART THE TRUCK I HAD TO GET THE DEALERSHIP TO TOW IT IN AND PERFORM NECESSARY REPAIRS, WHICH JUST HAPPENED TO BE ANOTHER EGT SENSOR. *TR

CAUTION LIGHT CAME ON ADVISING ME TO SAFELY PULL OVER AND STOP. I PULLED OVER INTO A GAS STATION AND THE TRUCK STALLED AS I WAS COMING TO A STOP. ENGINE WOULD NOT RESTART IMMEDIATELY. I CHECKED OIL LEVEL AND EVERYTHING LOOKED FINE. AFTER APPROXIMATELY 10 MINUTES THE TRUCK RESTARTED AND I DROVE STRAIT TO THE FORD DEALERSHIP IN HUNTSVILLE, ALABAMA ABOUT 15 MILES AWAY AND THEY REPLACED AN EGT SENSOR. *TR

THIS IS A DIESEL ENGINE F250. EGT SENSOR FAILED AND ENGINE IMMEDIATELY SHUT DOWN IN THE MIDDLE OF THE ROAD. CEL WAS ON AND MESSAGE SAID " STOP SAFELY NOW". THE FAILURE OF THE EGT SENSOR WAS KNOWN BY DEALER AND HE SHOWED ME 2 TSB S ON THE PROBLEM. PROBLEM WAS FIXED IN 2 DAYS BUT THE SAFETY ASPECT OF THIS FAILURE HAS NOT BEEN ADDRESSED BY FORD. A ALMOST IMMEDIATE SHUTDOWN OF THE ENGINE WITHOUT WARNING IS VERY DANGEROUS. IN OUT CASE WE WERE IN TOWN ON A SIDE STREET BUT WHAT IF THIS HAD OCCURRED ON THE INTERSTATE OR GOING UP OR DOWN ON A MOUNTAIN ROAD OR TOWING A TRAILER, ETC.. WE DO ALL THIS AND NOW THAT WE KNOW WE HAVE A OVER PROTECTIVE COMPUTER WAITING TO KILL THE ENGINE AT ITS WHIM WE FEEL MUCH LESS SECURE. THE COMPUTER SHOULD GIVE ADEQUATE WARNING BEFORE A SHUTDOWN AND PROBABLY SHOULD INCLUDE A LIMP HOME OPTION. *TR

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 63 MPH, THE REDUCED POWER AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A SECOND DEALER, WHO DIAGNOSED THAT THERE WAS AN UNKNOWN SUBSTANCE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,877. UPDATED 01/23/14*LJ UPDATED 01/26/15*JB

WHILE BACKING OUT A PARKING SPACE, THE ENGINE DIED AND A RED WARNING WAS DISPLAYED "PULL OVER SAFELY". THE ENGINE WOULD NOT RESTART. THE ENGINE IS A 6.7 LITER POWERSTROKE DIESEL THE VEHICLE WAS TOWED TO THE DEALER BY A FORD CONTRACT TOWING AGENCY AND TESTED. THE PROBLEM WAS A FAULTY EGT 12 SENSOR. WHEN THIS FAILURE OCCURS, IT IMMEDIATELY SHUTS DOWN THE ENGINE, WHICH "KILLS" THE POWER STEERING AND POWER BRAKES. THE DEALER TOLD ME THAT THE FAILURE IS A KNOWN PROBLEM AND CAN OCCUR AT ANY TIME WITHOUT WARNING, ALTHOUGH UNLIKELY. THEY HAVE HAD SEVERAL OCCURRENCES OF THE PROBLEM AT THIS DEALER ALONE. AS THIS CAN OCCUR AT ANYTIME AND SITUATION, I BELIEVE THAT A RECALL SHOULD BE ISSUED. *JS