2004 FORD F-350 Complaints

DT: THE VEHICLE STALLED ON THREE DIFFERENT OCCASIONS. THE VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP NUMEROUS TIMES. THE CONSUMER WAS NOT SURE IF THEY HAD REPLACED ANYTHING ON THE VEHICLE. THE VEHICLE WOULD SURGE AT TIMES OR WOULD COMPLETELY STALL. THIS STARTED ON MARCH 1, 2004. THERE WAS NO WARNING OR NOISE UNTIL THE PROBLEM HAD ACTUALLY OCCURRED. THE CONSUMER CONTACTED THE MANUFACTURER, AND THE MANUFACTURER REFERRED HIM TO THE DEALER. THE DEALER STATED THAT THIS WAS AN ELECTRONIC PROBLEM. *SC . *AK

I WAS DRIVING MY FORD F350 DOWN A 2 LANE ROAD WITH A TRACTOR TRAILER FOLLOWING CLOSE BEHIND ME AT 60 MPH WHEN MY TRUCK STALLED. TO AVOID BEING CRUSHED BY THE SEMI I VEERED OFF THE ROAD TO THE RIGHT AND PUT MY TRUCK INTO THE DITCH AND THE SEMI HAD TO SWERVE TO MAKE IT ALL THE AROUND ME. THE TRUCK WOULD NOT RESTART AND HAD A QUATER TANK OF FUEL IN IT. I HAD TO LEAVE THE TRUCK THERE TILL THE NEXT DAY. THE NEXT MORNING I CALLED THE LOCAL DEALER VELDE FORD THEY ALSO SAID THEY COULDN'T TOW IT. I CALLED A WRECKER SERVICE AND THEY HAULED IT TO VELDE FORD. VELDE FORD WOULDN'T HAVE A DIESEL MECHANIC TILL MONDAY. VELDE FORD ALSO SAID THEY COULDN'T PROVIDE A RENTAL CAR. THEY DID FIND A THIRD RECALL ON MY TRUCK FOR THE EXHAUST SENSOR. ON MONDAY, VELDE CALLED ME TO TELL ME THE FUEL PUMP HAD GONE OUT AND THEY ORDERED A NEW ONE WHICH WOULD BE THERE ON TUESDAY. IT WAS COVERED UNDER WARRANTY BUT THEY STILL COULDN'T REIMBURSE ME FOR THE TOW OR RENTAL CAR BECAUSE THE TRUCK HAD 92,000 MILES ON IT. EVEN THOUGH THE TRUCK HAS 100,000 MILE WARRANTY BECAUSE I DIDN'T BUY AN EXTENDED WARRANTY THEY WOULDN'T REIMBURSE. I CALLED FORD CUSTOMER SERVICE TO VOICE MY DISSATISFACTION WITH EVERYTHING HAPPENING AND THEY TOLD ME THEY COULDN'T DO ANYTHING EITHER AND I HAD TO CONTINUE TO TALK TO THE DEALER. I EXPLAINED TO THEM THAT THE FUEL PUMP FAILING HAD THE SAME SAFETY CONCERNS AS THE 05S34 RECALL HAD THAT THE VEHICLE STALLED WHILE IN MOTION WHICH COULD HAVE KILLED ME AND MYPASSENGERS BUT THEY DIDN'T SEEM TO CONCERN WITH IT BECAUSE YOUR ORGANIZATION WASN'T INVOLVED. TUESDAY THE FUEL PUMP ARRIVES BUT IT SEEMS THAT THIS IS A NEW REDESIGNED FUEL PUMP BECAUSE THE OLD STYLE HAD PROBLEMS AND THEY DIDN'T ORDER THE REQUIRED WIRE HARNESS TO GO WITH IT. THURSDAY ARRIVES AND THE NEW WIRE HARNESS FINALLY GETS THERE. I HAVE SEEN MANY PEOPLE ON RV WEBSITE FORUMS AND FORD TRUCK FORUMS WITH THE SAME FUEL PUMP PROBLEM ON 6.0 LITER DIESEL ENGINE TRUCKS. I HOPE YOU FIND THIS COMPELLING ENOUGH TO INVESTIGATE. *NM

FORD F-350 DIESEL-2004 CAR SHUT DOWN IN THE PASSING LANE ON PA TURNPIKE. TOWED TO FORD...NO INSULATION ON WIRING HARNESS, SHORTED OUT THE TRUCK. THE TRUCK STOPPED DEAD IN THE ROAD..NOW THE FORD DEALER FIXED IT BY PUTTING INSULATION OVER IT TO GET ME BACK ON THE ROAD. IT HAD BEEN IN THE SHOP THE WEEK BEFORE, AND THE WEEK BEFORE THAT BECAUSE I COMPLAINED OF LOSING POWER ON THE ROAD WHEN I TRAVEL. I DON'T WANT TO HAVE A FIRE WITH MY FAMILY! *NM

DT: THE CALLER SAYS TRUCK SOMETIMES LOSES POWER. THERE IS NO WARNING THAT IT IS GOING TO HAPPEN EVERY TIME. THE CALLER SAID THAT SOMETIMES THE ENGINE LIGHT WOULD COME ON, AND THEN VEHICLE WOULD LOSE POWER, AND SOMETIMES THE LIGHT WOULD NOT COME ON WHEN HE LOST POWER. IT HAPPENS AT ANY SPEED AND WHEN SITTING STILL. TRUCK HAS BEEN TO DEALER 5 TIMES AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. HE RECENTLY HAD RECALL WORK DONE ON THE WIRING HARNESS. AFTER 170 MILES THE TRUCK CONTINUED TO LOSE POWER. THE CALLER HAD AN APPOINTMENT NEXT TUESDAY WITH DEALER. MANUFACTURER SAID TO KEEP BRINGING IT IN. *AK THE VEHICLE HAS BEEN TAKEN TO THE DEALER EIGHT TIMES FOR THE SAME PROBLEM. THE LAST TIME IT WAS THERE THEY REPLACED THE TURBO AND REPROGRAMMED THE COMPUTER. *NM

DT: THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE VEHICLE HAS BEEN SEEN BY THE DEALER 30 OR 40 TIMES. THE MORE THE VEHICLE IS WORKED ON BY THE DEALER THE WORSE THE PROBLEM BECOMES. AFTER VEHICLES QUITS IT WILL NOT START FOR A FEW MINUTES. THEN WHEN IT STARTS IT SMOKES. THE DEALER DID RECALL REPAIR THE WIRING HARNESS. ALSO, REPAIRS WERE MADE TO TRANSMISSION, RADIATOR, WIRING HARNESS, TURBO HOSE, AND REPROGRAMMED THE COMPUTER. ALL THESE REPAIRS HAVE NOT FIXED THE PROBLEM. THE DEALER LAST INSTRUCTED THE OWNER TO WAIT UNTIL IT QUIT AND THEN THEY WOULD TOW IT TO THE DEALER. THE VEHICLE HAD THIS QUITTING PROBLEM FROM THE TIME IT WAS NEW. THERE WERE NEVER ANY LIGHTS OR WARNING BEFORE THE VEHICLE DIES. THE LAST PROBLEM OCCURRED ABOUT TWENTY MINUTES AGO, AND AT THIS TIME THE VEHICLE WAS NOT TAKEN TO THE DEALER. *AK

DT: CONSUMER OWNS A 2004 F350 FORD DIESEL. HE BOUGHT VEHICLE NEW WITH ABOUT 3 MILES ON IT. THIS VEHICLE WAS A SAFETY HAZARD. THERE HAS BEEN SEVERAL TIMES THAT HE HAS ALMOST HAD AN ACCIDENT BECAUSE THE VEHICLE STALLED. THE LAST TIME WAS ON AUGUST 16, 2005, HE DROVE THE VEHICLE ABOUT 110 MILES, SHUT OFF VEHICLE, AND LET IT SIT IN THE SHADE FOR ABOUT 20 MINUTES. HE THEN STARTED THE VEHICLE AND DROVE ABOUT 3 TENTHS OF A MILE AND SHUT VEHICLE OFF AGAIN, AND LET IT SIT IN THE SHADE FOR ABOUT AND HOUR AND THIRTY MINUTES. HE THEN TRIED TO START THE VEHICLE AND THE VEHICLE WOULD NOT START. HAS TO ROLL IT OFF TO START IT WHEN THIS HAPPENS. HE HAS BEEN IN CONTACT WITH THE DEALER AND THE MANUFACTURER TRYING TO GET SOMETHING DONE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, AND FINALLY WANTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT. HE TOOK THE VEHICLE BACK TO DEALER AT FORDS REQUEST, AND VEHICLE WAS STILL AT DEALER BECAUSE HE DID NOT WANT TO PICK IT UP BECAUSE HE DID NOT FEEL THAT IT COULD BE FIXED. THE DEALER STARTED CHARGING A DEDUCTIBLE FOR EACH TIME IT WAS REPAIRED. ON AUGUST 2, 2005 HE TOOK VEHICLE TO DEALER TO HAVE RECALL 05V27000 WORK DONE FOR THE STALLING AND STARTING PROBLEM. DEALER ASSURED HIM THAT THIS WOULD FIX THE STALLING AND RESTART PROBLEM. SINCE THE RECALL REPAIRS WERE DONE THE VEHICLE ALMOST STALLED 3 TIMES, AND ON 2 OCCASIONS DID NOT START. WHEN THE VEHICLE STALLED IT WILL NOT START BACK WITH STARTER, BUT FOR SOME REASON IT WILL ROLL OFF AND START. THE RECALL WORK DID NOT FIX PROBLEM, AND HE WANTED TO HAVE SOMETHING DONE SO THAT HE WILL NO LONGER HAVE TO DEAL WITH THIS. HE DOES WANT VEHICLE REPLACED BY FORD.*AK *JB

I HAVE A 2004 FORD F350 AND A F250 BOTH HAVE THE 6.0L DIESEL ENGINE. THERE IS A REAL PROBLEM WITH THE FUEL INJECTORS AND TURBO AND POSSIBLY THE FUEL PUMP ACCORDING TO THE DEALER. BOTH TRUCKS LOAD UP AND START TO RUN VERY ROUGHT THE ONLY WAY TO STOP THE SITUATION IS TO FLOOR THE THROTTLE INTILL IT CLEARS UP PRODUCING AN EXTREMELY AMOUNT OF BLACK SMOG. SEVERAL TIMES THE TRUCKS HAVE STALLED WHILE DRIVING LEAVING US WITHOUT POWER BRAKES AND STEERING. RET URN TRIPS TO THE NEAREST DEALER HAVE NOT BEEN A GOOD EXPERINCE THEY TELL US THAT BECAUSE THERE ARE SO MANY 6.0L DIESELS WITH THE SAME PROBLEM FORD IS SLAPPING THEM ON THIER HANDS FOR FIXING THESE PROBLEMS WITH THE DRIVIABILITY WARRENTY. I LEFT THE DEALER NOT SURE WHERE TO TURN THE TRUCKS ARE NOT FIXED AND THIS CONDITIONS DO CREATE A HAZARD. THE DEALER EVEN TOLD ME THEY HAD A WHOLE FLEET OF SCHOOL BUSES WITH THE SAME PROBLEM THEY WERE FIXING SO THE PROBLEM IS NOT JUST MY PROBLEM THEY KNOW OF THE PROBLEM AND EVEN KNOW OF THE SOLUTION WITHOUT EVEN LOOKING BUT IT APPEARS FORD IS HOLDING THE DEALERS HOSTAGE AND LEAVING THE CUSTOMERS WITH A HAZARDOUS VECHICLE. I FEEL THIS IS NOT A DRIVIABLITY WARRENTY BUT A SERIOUS RECALL ISSUE. THANKS FOR ANY HELP YOU CAN DO WITH THIS

WE PURCHASED 4, 2004 F-350 FORD DIESEL 6.0 LITER AMBULANCE CONVERSIONS. ALL 4 VEHICLES ARE HAVING REOCCURRING ENGINE FAILURES. THE PROBLEMS BEGAN ON SOME OF THE VEHICLES AT LOW MILEAGE. THE DEALER CONTINUES TO "PATCH" THE ENGINE PROBLEM. I HAVE COMMUNICATED WITH SEVERAL OTHER AMBULANCE SERVICES AND HAVE FOUND THAT THEY ARE HAVING THE SAME PROBLEMS. THE FAILURE OF THESE ENGINES WHILE TRANSPORTING CRITICAL PATIENTS CREATS A VERY RISKY AND DANGEROUS SITUATION FOR THE PATIENTS AND A HUGH LIABILITY ISSUE FOR THE PARAMEDICS AND OUR COMPANY.LAST NIGHT ANOTHER ENGINE FAILED WHILE TRANSPORTING AN 18 YEAR OLD WITH A BROKEN NECK TO A HIGHER LEVEL HOSPITAL. THE DELIVERY OF THE PATIENT WAS DELAYED UNNECESSARILY BECAUSE ANOTHER AMBULANCE SERVICE HAD TO BE CALLED AND WAITED ON TO GET TO MY CREW TO TRANSPORT THE PATIENT. THIS HAPPENS ALMOST EACH TIME I SENT ONE OF THESE AMBULANCES ON A TRIP. NOT ONLY IS THE PATIENT PLACED IN DANGER, BUT MY COMPANY IS QUICKLY GETTING AN UNFAVORABLY REPUTATION BECAUSE OF THESE BREAKDOWNS. THIS IS COSTING US BUSINESS. MY PARAMEDICS ARE REFUSING TO DRIVE THESE VEHICLES BECAUSE OF THE RISK OF LIABILITY THAT THEY MAY HAVE KNOWING THE MECHANICAL HISTORY OF THESE VEHICLES. ALL OF THE TRUCKS ARE STILL UNDER THE 100,000 MILE WARRANTY. FORD HAS SHOWN NO INTEREST IN HELPING US WITH THIS ISSUE. EVEN IF THE ENGINES MAKE IT TO 100,000 MILES , I KNOW THAT THEY WILL NOT LAST MUCH PAST THAT. PLEASE LOOK INTO THIS. WE ARE PAYING GOOD MONEY OUT EACH MONTH FOR VEHICLES THAT WILL NOT DO THE JOB . THE GEORGIA LEMON LAW DOES NOT APPLY TO US . HELP!

WE HAVE HAD SEVERAL INCIDENTS WHERE WE ARE DRIVING THE VEHICLE AND IT WILL BEGIN TO SHAKE AND A PUFF OF BLACK SMOKES COMES OUT OF THE EXHAUST. THEN SHORTLY AFTER THIS HAPPENS, WE YOU STOP AT AN INTERSECTION, THE VEHICLE WILL DIE. THIS HAS HAPPENED SEVERAL TIMES. HAVE HAD IT INTO THE FORD DEALERSHIP ON FIVE OCCASIONS, THEY HAVE SAID IT IS FIXED, WHEN IT IS NOT. WHEN HOOKED TO THE COMPUTER, THERE IS A DEFINITE PROBLEMS. THIS LAST TIME, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THEY SAY THAT THEIR COMPUTER DID NOT SHOW ANY PROBLEMS. THERE IS OBVIOUSLY A PROBLEM OR WE WOULD NOT HAVE TAKEN IT IN. WE ARE MAKING THE PAYMENTS AND INSURANCE, YET IT SITS IN THE SHOP. HAVE BEEN IN DRIVING THIS VEHICLE THAT ON 3 OCCASIONS WHERE IT HAS STALLED IN AN INTERSECTION AND COULD HAVE CAUSED AN ACCIDENT. ALSO HAS STALLED AT LEAST 20 TIMES WHEN SLOWING FOR A RED LIGHT OR STOP SIGN. *JB

DT: THE CONSUMER OWNS A 2004 FORD F350 SUPER DUTY. THE STEERING LOCKED AND THE CONSUMER WAS UNABLE TO STEER THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB THIS PROBLEM OCCURRED EVERYDAY. *NM