2008 FORD F-350 Complaints

EXHAUST GAS TEMP SENSOR ISSUE: DRIVING AT HIGHWAY SPEED, THANK GOD I WASN'T TOWING MY 5TH WHEEL. GOT THE MESSAGE ON THE DASH "STOP SAFELY NOW" AND 10 SECONDS LATER THE TRUCK SHUT ITSELF OFF. THIS IS A SERIOUS SAFETY HAZARD. IF I HAD BEEN TOWING THE TRAILER ON A HILL I DREAD TO THINK WHAT WOULD HAVE HAPPENED. TOWED THE VEHICLE TO ONE FORD DEALER, THEY COULDN'T DIAGNOSE EVEN THOUGH I FOUND THE PROBLEM ONLINE ( MANY F350 OWNERS HAVE HAD THE EXACT SAME EXPERIENCE) AND THEY TOLD ME TO PICK IT UP THE NEXT DAY. I DID THAT, AND ABOUT A HALF HOUR DOWN THE ROAD IT HAPPENED AGAIN. TOWED TO A DIFFERENT DEALERSHIP, THEY REPLACED ONE OF THE 4 EXHAUST GAS TEMP SENSORS AND AFTER AN ABSURD $500 REPAIR BILL FOR AN $89 PART I WAS ON MY WAY. FORD HAS OBVIOUSLY KNOWN THIS IS A PROBLEM AS THEY HAVE CHANGED THEIR PART NUMBER ON THESE SENSORS - THEY DID SOME SORT OF A REDESIGN REQUIRING A NEW PART NUMBER. I NOW CARRY A SPARE SENSOR WITH ME AT ALL TIMES AS WELL AS THE CORRECT SIZE WRENCH TO REPLACE IT. THIS SHOULD ABSOLUTELY BE A RECALL ISSUE SINCE IT IS BOTH A SERIOUS SAFETY ISSUE AS WELL AS SOMETHING THAT MANY OF US HAVE HAD. A SIMPLE ONLINE SEARCH FINDS MANY PEOPLE WITH THE SAME STORY. I DID CALL FORD CUSTOMER SERVICE, ABSOLUTELY NO ACTION ON THEIR PART. THE OLD ADAGE OF FORD = FOUND ON ROADSIDE DEAD OR FIX OR REPAIR DAILY WAS DEFINITELY TRUE FOR ME. I DO HAVE THE FORD CUSTOMER CARE CASE NUMBER SOMEWHERE IF YOU NEED THAT... *TR

TL* THE CONTACT OWNS A 2008 FORD F-350. THE CONTACT STATED THAT THE RIMS ON THE VEHICLE WERE CRACKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12/11/14 *BF UPDATED 06/2/2015 *JS

I HAVE SUBMITTED MY REQUEST FOR A RECALL TO BE ISSUED ON ALL 2008 FORD F350SD FOR THE EXHAUST TEMPERATURE SENSOR FAILURE CAUSING THE VEHICLE TO SHUTDOWN. LOOKS AS THOUGH A RECALL WAS ISSUED FOR 2012 FORD 6.7L AMBULANCE PACKAGES: F-350 ENGINE RECALL NUMBER: 13V535000 RECALL DATE: 10/30/2013 PROBLEM SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 F-350/450/550 AMBULANCE PACKAGE VEHICLES MANUFACTURED FEBRUARY 22, 2010, THROUGH OCTOBER 19, 2012 AND EQUIPPED WITH A 6.7L DIESEL ENGINE. DUE TO AN EXHAUST SENSOR PROBLEM, THE VEHICLES MAY EXPERIENCE LOSS OF POWER FOLLOWED BY AN ENGINE STALL. CONSEQUENCE: AN UNEXPECTED ENGINE STALL INCREASES THE RISK OF A CRASH. ADDITIONALLY, IF THIS WERE TO OCCUR WHEN THE AMBULANCE IS TRANSPORTING A PATIENT, THERE IS AN INCREASED RISK OF INJURY TO THE PATIENT. CORRECTIVE ACTION: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE EXHAUST GAS TEMPERATURE SENSOR, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN BY THE END OF NOVEMBER 2013. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 13S10. SURE IF A CRASH CAN RESULT IN THE VEHICLE SHUTTING DOWN ON A 6.7L, IT COULD ALSO OCCUR ON A 6.4L 2008 FORD F350 SUPER DUTY THAT IS NOT AN AMBULANCE PACKAGE. A CRASH IS WHAT ALMOST HAPPEN WHEN MY WIFE'S VEHICLE SHUTDOWN ON HER DUE TO THE SENSOR GOING OUT HEADING DOWN HILL WITH NO POWER STEERING. INVESTIGATE THIS AND HAVE FORD HELD ACCOUNTABLE. I HAVE EMAILED FORD ON SEVERAL OCCASSIONS AND THIS IS THEIR LATEST RESPONSE: OUR RECORDS INDICATE THAT YOU CONTACTED THE FORD CRC ON 9/30/14, AND OUR CUSTOMER CARE REPRESENTATIVE ADVISED YOU THAT WE HAVE DOCUMENTED YOUR COMMENTS WHICH WILL BE FORWARDED TO THE APPROPRIATE DEPARTMENT FOR REVIEW AND CONSIDERATION. WOW "FOR REVIEW AND CONSIDERATION". *TR

EXHAUST TEMPERATURE SENSOR WILL CAUSE A CRASH THAT MAY END UP KILLING SOMEONE. THIS IS WHAT FAILED ON MY WIFE WHO WAS PULLING A 28' HORSE TRAILER WITH HER SHOW HORSE INSIDE WORTH OVER $30,000 DOLLARS. SHE MERGED TO A ONE LANE ROAD ON INTERSTATE 68 IN MARYLAND HEADING DOWN HILL WHEN THE CHECK ENGINE LIGHT CAME ONE SOON TO FOLLOW WITH A MESSAGE OF PULL OVER SAFELY. 20 SECONDS LATER, THE ENGINE SHUTOFF. THIS CAUSED HER TO LOSE POWER STEERING ON A ONE LANE ROAD GOING OVER A BRIDGE DOWN HILL PULLING A HORSE TRAILER WITH A GROSS WEIGHT OF OVER 10,000 POUNDS. SHE HAD NO WHERE TO PULL OVER SAFELY WHEN THE TRUCK SHUTDOWN ON HER. SHE HAD TO GET OUT OF THE TRUCK IN ORDER TO MOVE THE BARRELS BLOCKING THE RIGHT LANE IN ORDER TO TRY AND GET THE TRUCK AND TRAILER OUT OF THE OPEN LANE. SHE HAD TO BLOCK AN EXIT IN ORDER TO MAKE ROOM FOR THE OTHER VEHICLES. THE TRUCK WENT TO THE FORD DEALERSHIP IN CUMBERLAND, MD WHERE IT WAS DIAGNOSED THAT IT WAS THE EXHAUST TEMPERATURE SENSOR. THIS IS A SAFETY ISSUE ON THIS VEHICLE. AT NO TIME SHOULD A VEHICLE SHUTDOWN ON SOMEONE DRIVING IT. BELIEVE IT A VEHICLE GOING INTO A LIMP MODE BUT AT LEAST YOU CAN STILL DRIVE IT SO YOU CAN GET TO A SAFE PLACE. THERE NEEDS TO BE AN INVESTIGATION INTO WHY THIS OCCURS AND ENFORCE FORD TO ISSUE A RECALL TO FIX THIS PROBLEM BEFORE SOMEONE IS INJURED OR KILLED. *TR

PULLED ONTO HIGHWAY,(US-36) ACCELERATED TO 45 MPH. TRUCK STARTED WANDERING, UNABLE TO STEER STRAIGHT. RETURNED HOME AND PARKED TRUCK. TOOK TO DEALER A WEEK LATER. UNABLE TO FIND PROBLEM. A COUPLE OF MONTHS LATER TRUCK DID SAME THING. RETURNED TO DEALER, THEY FLUSHED POWER STEERING PUMP. WORKED OK FOR 2-3 MONTHS. THEN SAME THING HAPPENED 3RD TIME. RETURNED TRUCK TO DEALER, THEY CHANGED POWER STEERING PUMP. HAS BEEN OK FOR 6 MONTHS. NOW UNABLE TO DRIVE OVER 40 MPH AFRAID OF LOSING CONTROL OF TRUCK. IN PRIVATE SHOP FOR REPAIRS NOW. AFTERMARKET STEERING BOX BACK ORDERED. UNKNOWN WHEN AVAILABLE. *TR

ON SEPTEMBER 30, 2014, MY WIFE WAS ON HER WAY TO COLUMBUS, OHIO IN HER 2008 FORD F350 SUPER DUTY TURBO DIESEL TRUCK WITH 44,000 MILES. SHE'S PULLING HER 2014 26 LAKOTA TWO HORSE TRAILER WITH LIVING QUARTERS WITH HER SHOW HORSE ($30,000) IN THE BACK. THE UNEXPECTED HAPPEN WHILE SHE WAS ON MD-51N NEAR CUMBERLAND, MARYLAND HEADING ACROSS A BRIDGE WITH HEAVY TRAFFIC AT 1230PM. THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY A PULL OVER SAFELY' MESSAGE. TWENTY SECONDS (20 SECONDS) LATER, THE TRUCK COMPLETELY SHUT DOWN. WIFE WAS TRAVELING AT 70 MILES AN HOUR WHEN THE TRUCK SHUT DOWN, WHICH TURNED THE POWER STEERING OFF. THIS IS WHAT I CALL UNSAFE FOR ANYONE, ESPECIALLY WHEN PULLING A 26 HORSE TRAILER WITH AN EXTRA 1000LBS IN THE BACK WITH A HORSE. SHE WAS NOT ABLE TO GET COMPLETELY OFF THE ROAD BECAUSE IS SHUTDOWN ON THE BRIDGE BLOCKING THE RIGHT LANE WHICH ALMOST CAUSED A MAJOR ACCIDENT DUE TO THE VEHICLE SHUTTING DOWN ON HER. WHILE WAITING ON THE BRIDGE, HER TRAINER HAD TO TURN AROUND HIS EIGHTEEN WHEELER SO MY WIFE COULD UNLOAD HER HORSE AND LOAD IT IN HIS TRAILER. THIS COMPLETELY SHUTDOWN THE TRAFFIC ON MD-51N WHICH IS NOT SAFE UNLOADING AND LOADING A HORSE.AFTER SITTING ON THE SIDE OF THE ROAD WAITING FOR AAA TO COME TOW THE VEHICLE FOR OVER 1 HOURS, THE VEHICLE STARTED BACK UP AND SHE DROVE IT TO FORD CUMBERLAND, 10335 MT SAVAGE ROAD NW, CUMBERLAND, MD WITH THE CHECK ENGINE LIGHT STILL ON WITH A POLICE ESCORT SINCE THE SHERIFF OF CUMBERLAND SAT WITH MY WIFE ON MD-51N WAITING ON AAA. THIS IS AFTER SHE WAS ALMOST HIT BY A FEDEX EIGHTEEN WHEELER DUE TO NOT BEING ABLE TO GET TO A SAFE LOCATION FOR A TRUCK AND HORSE TRAILER DUE TO THE VEHICLE SHUTTING DOWN ON HER. THE DEALERSHIP FOUND THE PROBLEM: EXHAUST SENSOR. THEY WERE ABLE TO REPAIR IT AND SHE WAS ABLE TO CONTINUE ON WITH HER TRIP. HOW CAN THIS SENSOR GO OUT ON A TRUCK WITH ONLY 44,000 MILES ON IT? *TR

I WAS DRIVING ON INTERSTATE 75 WHEN THE TRUCK AND STEERING WHEEL STARTED VIBRATING VIOLENTLY, AS I APPLIED THE BRAKES TO SLOW THE VEHICLE IT PULLED SHARP TO THE LEFT TAKING THE VEHICLE ONTO THE MEDIAN. ONCE THE VEHICLE STOPPED, FACING IN THE OPPOSITE DIRECTION I GOT OUT AND CHECKED THE LEFT FRONT WHEEL, IT WAS TOO HOT TO TOUCH. I LET IT COOL AND THEN PROCEEDED TO THE NEAREST EXIT. I HAD THE LEFT FRONT WHEEL INSPECTED, BUT NO PROBLEM WAS DISCOVERED. I CONTINUED ON MY TRIP FROM TENNESSEE TO FLORIDA. ON THE RETURN TRIP THE PROBLEM HAPPENED THREE TIMES, EACH TIME I STOPPED AND LET THE WHEEL COOL BEFORE CONTINUING. I RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND THAT SEVERAL OTHER INDIVIDUALS HAVE EXPERIENCED THE SAME PROBLEM. I BELIEVE THE NTSB SHOULD REQUIRE FORD MOTOR COMPANY TO RECALL THESE VEHICLES AND CORRECT THE PROBLEM BEFORE SOMEONE IS INJURED OR KILLED. THERE IS SUFFICIENT DOCUMENTATION ON THE INTERNET TO JUSTIFY THE NTSB TAKING ACTION. *TR

ON SEPTEMBER 30, 2014, MY WIFE WAS ON HER WAY TO COLUMBUS, OHIO IN HER 2008 FORD F350 SUPER DUTY TURBO DIESEL TRUCK (VIN# [XXX]) WITH 44,000 MILES. SHE'S PULLING HER 2014 26? LAKOTA TWO HORSE TRAILER WITH LIVING QUARTERS WITH HER SHOW HORSE IN THE BACK. THE UNEXPECTED HAPPEN WHILE SHE WAS ON MD-51N NEAR CUMBERLAND, MARYLAND HEADING ACROSS A BRIDGE WITH HEAVY TRAFFIC AT 1230PM. THE CHECK ENGINE LIGHT CAME ON WITH THE FOLLOWING MESSAGE ?PULL OVER SAFELY?. TWENTY SECONDS (20 SECONDS) LATER, THE TRUCK COMPLETELY SHUT DOWN. WIFE WAS TRAVELING AT 70 MILES AN HOUR WHEN THE TRUCK SHUT DOWN, WHICH TURNED THE POWER STEERING OFF. THIS IS WHAT I CALL UNSAFE FOR ANYONE, ESPECIALLY WHEN PULLING A 26? HORSE TRAILER WITH AN EXTRA 1000LBS IN THE BACK WITH A HORSE. SHE WAS NOT ABLE TO GET COMPLETELY OFF THE ROAD WHICH ALMOST CAUSED A MAJOR ACCIDENT DUE TO THE VEHICLE SHUTTING DOWN ON HER. AFTER SITTING ON THE SIDE OF THE ROAD WAITING FOR AAA TO COME TOW THE VEHICLE FOR OVER 1 HOURS, THE VEHICLE STARTED BACK UP AND SHE DROVE IT TO FORD CUMBERLAND, 10335 MT SAVAGE ROAD NW, CUMBERLAND, MD WITH THE CHECK ENGINE LIGHT STILL ON WITH A POLICE ESCORT SINCE THE SHERIFF OF CUMBERLAND SAT WITH MY WIFE ON MD-51N WAITING ON AAA. THIS IS AFTER SHE WAS ALMOST HIT BY A FEDEX EIGHTEEN WHEELER DUE TO NOT BEING ABLE TO GET TO A SAFE LOCATION FOR A TRUCK AND HORSE TRAILER DUE TO THE VEHICLE SHUTTING DOWN ON HER. THE DEALERSHIP FOUND THE PROBLEM: EXHAUST SENSOR. THEY WERE ABLE TO REPAIR IT AND SHE WAS ABLE TO CONTINUE ON WITH HER TRIP. HOW CAN THIS SENSOR GO OUT ON A TRUCK WITH ONLY 44,000 MILES ON IT? HOW CAN THEY DESIGN A TRUCK TO SHUT DOWN AUTOMATICALLY WITHOUT ANY WARNING? THE DEALERSHIP TOLD MY WIFE THEY HAVE SEEN THESE SENSORS GO OUT AT 20,000 MILES BEFORE. NEEDS TO BE ADDRESS AND RECALL ISSUED BEFORE SOMEONE DIES ON THE HIGHWAY DUE TO THIS PROBLEM. HOLD FORD ACCOUNTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 FORD F-350. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE BRAKES, CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

STEERING BECAME VERY STIFF, THE FRONT WHEELS THEN MOVED FROM LEFT TO RIGHT ON THEIR OWN. I PULLED OVER, TURNED THE STEERING WHEEL LOCK TO LOCK AND DROVE AWAY. THE PROBLEM HAS RECURRED DAILY SINCE. *TR