2004 FORD F-350 SD Complaints

DT*: THE CONTACT STATED WHILE DRIVING AT 50MPH AND ABOVE, WHENEVER A SMALL ROAD HAZARD WAS RAN OVER SUCH AS A BUMP OR POTHOLE, THE VEHICLE SHOOK VIOLENTLY. THE FRONT END OF THE VEHICLE SHIMMIED SO BAD IT WAS HARD TO MAINTAIN CONTROL OF THE VEHICLE. IT WAS NOT TAKEN TO THE DEALER FOR INSPECTION.

I HAVE A 2004 F-350 TURBO DIESEL 6.0 L. TRUCK. THE TRUCK SURGES WHEN YOU DRIVE IT. IT CUTS OUT. IT DIES ON THE ROAD WHEN YOU ARE DRIVING IT. WE HAVE MADE SEVERAL COMPLAINTS TO RICH FORD IN EDGEWOOD AND ALBUQUERQUE. THIS IS A VERY SERIOUS SAFETY HAZARD. THEY HAVE ATTEMPTED TO FIX IT FOUR TIMES. THE LAST TIME I TOOK IT TO RICH FORD IN ALBUQUERQUE WAS BECAUSE I WAS WAITING TO PULL OUT INTO TRAFFIC WITH MY FOOT ON THE BRAKE AND THE TRUCK WAS SURGING FORWARD INTO TRAFFIC. I WAS VERY SCARED AS WAS MY TEN YEAR OLD SON. I HAD MY FOOT PRESSED AS HARD AS I COULD ON THE BREAK AND THAT WAS NOT STOPPING THE TRUCK FROM MOVING FORWARD. I DROVE STRAIGHT TO THE DEALERSHIP, RICH FORD OF ALBUQUERQUE, AND THEY TOLD ME THAT THEY COULD NOT SERVICE MY VEHICLE THAT DAY. I WOULD HAVE TO WAIT TWO WEEKS. I WAS SCARED TO DRIVE THE TRUCK HOME. I AM AFRAID FOR MY FAMILY'S SAFETY. THIS IS A DANGEROUS VEHICLE AND FORD IS NOT WILLING TO DO ANYTHING ABOUT IT. THEY HAVE MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM BUT THEY CAN NOT "DUPLICATE" THE PROBLEM WHEN THEY HAVE IT IN THEIR CUSTODY. THIS IS A DANGEROUS VEHICLE AND SHOULD BE TAKEN OFF THE ROAD. THIS STARTED ABOUT SIX MONTHS AGO MAYBE LONGER. THE LAST TIME I TOOK IT TO THE DEALERSHIP WHERE THEY TURNED ME AWAY WAS FEBRUARY 1, 2006. *NM

DT*: THE CONTACT STATED THE BRAKE PEDAL GOES TO THE FLOOR WHEN DEPRESSED AND TAKES TOO LONG TO STOP THE VEHICLE. WHEN TOWING A TRAILER, WEIGHING 14,000 POUNDS, THE VEHICLE WILL NOT STOP AT A RED LIGHT. THIS VEHICLE SHOULD BE ABLE TO TOW 15,000 POUNDS ACCORDING TO THE OWNER'S MANUAL. THREE WEEKS AFTER PURCHASE, THE CONTACT WAS GOING TO REPLACE THE BRAKE PADS, BUT COULD NOT GET THE TIRE OFF. AN INDEPENDENT REPAIR SHOP STATED THE PADS DID NOT NEED TO BE REPLACED AND THE VEHICLE SHOULD BE TAKEN TO THE DEALERSHIP. THE DEALERSHIP STATED THE VEHICLE IS OPERATING CORRECTLY. THE CONTACT HAD THE BRAKE PADS, PEDAL, AND FLUID REPLACED IN AN EFFORT TO REMEDY THE PROBLEM.

DROVE TRUCK 9 HOURS FELT ILL. WENT TO DOCTOR HE ORDERED BLOOD TEST. RESULT WAS CARBON MONOXIDE POISONING. I WAS TOLD NOT TO DRIVE VEHICLE.

DT: THE CONTACT STATED THAT A TURBO CHARGER FAILURE RESULTED IN A BLOWN HEAD GASKET. THERE HAVE BEEN NO PARTS REPAIRED OR REPLACED AT THIS TIME. THE VEHICLE IS CURRENTLY AT THE DEALER SERVICE WAITING FOR REPAIR. THE PROBLEM IS NOT COVERED UNDER WARRANTY. THE VEHICLE STARTED SMOKING AND WHEN INSPECTING THE VEHICLE THE TURBO CHARGER PROBLEM WAS DISCOVERED. *AK THE CONSUMER WAS BEING DENIED REPAIRS UNDER WARRANTY. HE WAS TOLD THE REASON HE EXPERIENCED PROBLEMS WITH HIS TRUCK WAS DUE TO THE AFTER MARKETS PARTS INSTALLED ON THE VEHICLE. UPDATED 12/07/05.*JB

DT: THE CALLER SAYS TRUCK SOMETIMES LOSES POWER. THERE IS NO WARNING THAT IT IS GOING TO HAPPEN EVERY TIME. THE CALLER SAID THAT SOMETIMES THE ENGINE LIGHT WOULD COME ON, AND THEN VEHICLE WOULD LOSE POWER, AND SOMETIMES THE LIGHT WOULD NOT COME ON WHEN HE LOST POWER. IT HAPPENS AT ANY SPEED AND WHEN SITTING STILL. TRUCK HAS BEEN TO DEALER 5 TIMES AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. HE RECENTLY HAD RECALL WORK DONE ON THE WIRING HARNESS. AFTER 170 MILES THE TRUCK CONTINUED TO LOSE POWER. THE CALLER HAD AN APPOINTMENT NEXT TUESDAY WITH DEALER. MANUFACTURER SAID TO KEEP BRINGING IT IN. *AK THE VEHICLE HAS BEEN TAKEN TO THE DEALER EIGHT TIMES FOR THE SAME PROBLEM. THE LAST TIME IT WAS THERE THEY REPLACED THE TURBO AND REPROGRAMMED THE COMPUTER. *NM

DT: THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE VEHICLE HAS BEEN SEEN BY THE DEALER 30 OR 40 TIMES. THE MORE THE VEHICLE IS WORKED ON BY THE DEALER THE WORSE THE PROBLEM BECOMES. AFTER VEHICLES QUITS IT WILL NOT START FOR A FEW MINUTES. THEN WHEN IT STARTS IT SMOKES. THE DEALER DID RECALL REPAIR THE WIRING HARNESS. ALSO, REPAIRS WERE MADE TO TRANSMISSION, RADIATOR, WIRING HARNESS, TURBO HOSE, AND REPROGRAMMED THE COMPUTER. ALL THESE REPAIRS HAVE NOT FIXED THE PROBLEM. THE DEALER LAST INSTRUCTED THE OWNER TO WAIT UNTIL IT QUIT AND THEN THEY WOULD TOW IT TO THE DEALER. THE VEHICLE HAD THIS QUITTING PROBLEM FROM THE TIME IT WAS NEW. THERE WERE NEVER ANY LIGHTS OR WARNING BEFORE THE VEHICLE DIES. THE LAST PROBLEM OCCURRED ABOUT TWENTY MINUTES AGO, AND AT THIS TIME THE VEHICLE WAS NOT TAKEN TO THE DEALER. *AK

DT: CONSUMER OWNS A 2004 F350 FORD DIESEL. HE BOUGHT VEHICLE NEW WITH ABOUT 3 MILES ON IT. THIS VEHICLE WAS A SAFETY HAZARD. THERE HAS BEEN SEVERAL TIMES THAT HE HAS ALMOST HAD AN ACCIDENT BECAUSE THE VEHICLE STALLED. THE LAST TIME WAS ON AUGUST 16, 2005, HE DROVE THE VEHICLE ABOUT 110 MILES, SHUT OFF VEHICLE, AND LET IT SIT IN THE SHADE FOR ABOUT 20 MINUTES. HE THEN STARTED THE VEHICLE AND DROVE ABOUT 3 TENTHS OF A MILE AND SHUT VEHICLE OFF AGAIN, AND LET IT SIT IN THE SHADE FOR ABOUT AND HOUR AND THIRTY MINUTES. HE THEN TRIED TO START THE VEHICLE AND THE VEHICLE WOULD NOT START. HAS TO ROLL IT OFF TO START IT WHEN THIS HAPPENS. HE HAS BEEN IN CONTACT WITH THE DEALER AND THE MANUFACTURER TRYING TO GET SOMETHING DONE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, AND FINALLY WANTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT. HE TOOK THE VEHICLE BACK TO DEALER AT FORDS REQUEST, AND VEHICLE WAS STILL AT DEALER BECAUSE HE DID NOT WANT TO PICK IT UP BECAUSE HE DID NOT FEEL THAT IT COULD BE FIXED. THE DEALER STARTED CHARGING A DEDUCTIBLE FOR EACH TIME IT WAS REPAIRED. ON AUGUST 2, 2005 HE TOOK VEHICLE TO DEALER TO HAVE RECALL 05V27000 WORK DONE FOR THE STALLING AND STARTING PROBLEM. DEALER ASSURED HIM THAT THIS WOULD FIX THE STALLING AND RESTART PROBLEM. SINCE THE RECALL REPAIRS WERE DONE THE VEHICLE ALMOST STALLED 3 TIMES, AND ON 2 OCCASIONS DID NOT START. WHEN THE VEHICLE STALLED IT WILL NOT START BACK WITH STARTER, BUT FOR SOME REASON IT WILL ROLL OFF AND START. THE RECALL WORK DID NOT FIX PROBLEM, AND HE WANTED TO HAVE SOMETHING DONE SO THAT HE WILL NO LONGER HAVE TO DEAL WITH THIS. HE DOES WANT VEHICLE REPLACED BY FORD.*AK *JB

I HAVE A 2004 FORD F350 AND A F250 BOTH HAVE THE 6.0L DIESEL ENGINE. THERE IS A REAL PROBLEM WITH THE FUEL INJECTORS AND TURBO AND POSSIBLY THE FUEL PUMP ACCORDING TO THE DEALER. BOTH TRUCKS LOAD UP AND START TO RUN VERY ROUGHT THE ONLY WAY TO STOP THE SITUATION IS TO FLOOR THE THROTTLE INTILL IT CLEARS UP PRODUCING AN EXTREMELY AMOUNT OF BLACK SMOG. SEVERAL TIMES THE TRUCKS HAVE STALLED WHILE DRIVING LEAVING US WITHOUT POWER BRAKES AND STEERING. RET URN TRIPS TO THE NEAREST DEALER HAVE NOT BEEN A GOOD EXPERINCE THEY TELL US THAT BECAUSE THERE ARE SO MANY 6.0L DIESELS WITH THE SAME PROBLEM FORD IS SLAPPING THEM ON THIER HANDS FOR FIXING THESE PROBLEMS WITH THE DRIVIABILITY WARRENTY. I LEFT THE DEALER NOT SURE WHERE TO TURN THE TRUCKS ARE NOT FIXED AND THIS CONDITIONS DO CREATE A HAZARD. THE DEALER EVEN TOLD ME THEY HAD A WHOLE FLEET OF SCHOOL BUSES WITH THE SAME PROBLEM THEY WERE FIXING SO THE PROBLEM IS NOT JUST MY PROBLEM THEY KNOW OF THE PROBLEM AND EVEN KNOW OF THE SOLUTION WITHOUT EVEN LOOKING BUT IT APPEARS FORD IS HOLDING THE DEALERS HOSTAGE AND LEAVING THE CUSTOMERS WITH A HAZARDOUS VECHICLE. I FEEL THIS IS NOT A DRIVIABLITY WARRENTY BUT A SERIOUS RECALL ISSUE. THANKS FOR ANY HELP YOU CAN DO WITH THIS

WE PURCHASED 4, 2004 F-350 FORD DIESEL 6.0 LITER AMBULANCE CONVERSIONS. ALL 4 VEHICLES ARE HAVING REOCCURRING ENGINE FAILURES. THE PROBLEMS BEGAN ON SOME OF THE VEHICLES AT LOW MILEAGE. THE DEALER CONTINUES TO "PATCH" THE ENGINE PROBLEM. I HAVE COMMUNICATED WITH SEVERAL OTHER AMBULANCE SERVICES AND HAVE FOUND THAT THEY ARE HAVING THE SAME PROBLEMS. THE FAILURE OF THESE ENGINES WHILE TRANSPORTING CRITICAL PATIENTS CREATS A VERY RISKY AND DANGEROUS SITUATION FOR THE PATIENTS AND A HUGH LIABILITY ISSUE FOR THE PARAMEDICS AND OUR COMPANY.LAST NIGHT ANOTHER ENGINE FAILED WHILE TRANSPORTING AN 18 YEAR OLD WITH A BROKEN NECK TO A HIGHER LEVEL HOSPITAL. THE DELIVERY OF THE PATIENT WAS DELAYED UNNECESSARILY BECAUSE ANOTHER AMBULANCE SERVICE HAD TO BE CALLED AND WAITED ON TO GET TO MY CREW TO TRANSPORT THE PATIENT. THIS HAPPENS ALMOST EACH TIME I SENT ONE OF THESE AMBULANCES ON A TRIP. NOT ONLY IS THE PATIENT PLACED IN DANGER, BUT MY COMPANY IS QUICKLY GETTING AN UNFAVORABLY REPUTATION BECAUSE OF THESE BREAKDOWNS. THIS IS COSTING US BUSINESS. MY PARAMEDICS ARE REFUSING TO DRIVE THESE VEHICLES BECAUSE OF THE RISK OF LIABILITY THAT THEY MAY HAVE KNOWING THE MECHANICAL HISTORY OF THESE VEHICLES. ALL OF THE TRUCKS ARE STILL UNDER THE 100,000 MILE WARRANTY. FORD HAS SHOWN NO INTEREST IN HELPING US WITH THIS ISSUE. EVEN IF THE ENGINES MAKE IT TO 100,000 MILES , I KNOW THAT THEY WILL NOT LAST MUCH PAST THAT. PLEASE LOOK INTO THIS. WE ARE PAYING GOOD MONEY OUT EACH MONTH FOR VEHICLES THAT WILL NOT DO THE JOB . THE GEORGIA LEMON LAW DOES NOT APPLY TO US . HELP!