2011 FORD F-350 SD Complaints

THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PROBLEMS. *TR

2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, AND NOTHING WAS DONE, EXCEPT ROTATING THE TIRES AND CHECKING THE AIR PRESSURE. IN FEBRUARY 2014, THE DEALER REPLACED THE STEERING DAMPER. THE PROBLEM WENT AWAY FOR ABOUT FIVE MONTHS. THE DEALER INFORMED THE CONSUMER, THE VEHICLE NEEDS NEW TIE RODS, FRONT DRIVE LINK, A FRONT TRACK BAR AND AN ALIGNMENT. *JB

TL* THE CONTACT OWNS A 2011 FORD F-350 EQUIPPED WITH MICHELIN M+S ALL SEASON TIRES, SIZE LT 275/65 R20, DOT B70T003X2211. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE FRONT PASSENGER SIDE TIRE HAD MALFUNCTIONED. WHILE CHANGING THE TIRE THE CONTACT DISCOVERED THAT THE INSIDE SECTION OF THE TREAD HAD SEPARATED FROM THE TIRE. THE CONTACT INDICATED THAT 3 DAYS LATER WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE AND THE CONTACT STOP THE VEHICLE. UPON INSPECTION THE CONTACT DISCOVERED THAT THE OUTER SECTION OF TREAD ON THE DRIVER SIDE TIRE HAD TOO SEPARATED. THE CONTACT CONTINUED TO DRIVE AT SLOW SPEEDS FOR A SHORT DISTANCE BEFORE TIRE EXPERIENCED A BLOWOUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000.

**2011 F350 SD 4X2. FIRST NOTICED THIS PHENOMENON AT 65MPH ON THE THRUWAY. WHEN HITTING CERTAIN ROUGH ROAD SURFACE, OR BUMPS, OR CONCAVITIES ETC., FRONT WHEELS "HOP" TO ONE SIDE, STEERING THE VEHICLE INTO THE SHOULDER, IF "HOPPING" TO THE RIGHT, OR INTO THE LEFT LANE OF TRAFFIC IF BUMP CAUSES A LEFT SIDE "HOP". CAN "HOP" EITHER WAY DEPENDENT UPON WHICH WHEEL STRIKES THE ROUGH SURFACE. IF BOTH WHEELS STRIKE THE ROUGH SURFACE THEN IT CAN GO EITHER WAY. THIS HAPPENS AT LOWER SPEEDS AS WELL. CAN HOP 12" OR MORE. I AM FRIGHTENED BY THIS VEHICLE AS I COULD EASILY STRIKE A CONCRETE BARRIER OR CONCRETE CURB OR A PEDESTRIAN OR ANOTHER VEHICLE. I HAVE DRIVEN OTHER MANUFACTURERS VEHICLES OF SIMILAR GVWR, OVER THE LAST 35 YEARS, AND THIS PROBLEM IS PARTICULAR TO THIS MAKE AND MODEL ONLY. I COMPARED WITH A 2015 FORD, SAME VEHICLE, AND THAT DOES THE SAME THING. FORD CLAIMS ITS NORMAL. FORD CLAIMS IT IS NORMAL UNTIL YOU "LOAD IT" TO CAPACITY, JUST OVER 2 TONS. "ONCE ITS LOADED, YOU WILL BE OK", SAYS FORD. SO THEIR THEORY STATES ITS OK TO BE AN UNSAFE VEHICLE WHILE YOU'RE TRAVELING TO PICK UP YOUR 4000LB LOAD, THEN ONCE YOU'RE LOADED ITS OK. SO IF YOU HAVE NO LOAD FOR 50% OF THE TIME THEN ITS OK TO HAVE A VEHICLE THAT IS UNSAFE 1/2 THE TIME YOU DRIVE IT! THIS IS OBVIOUSLY AN ENGINEERING PROBLEM AND I DOUBT FORD WILL ADMIT IT, BUT IT CERTAINLY IS UNSAFE AND SOMEBODY HAD BETTER LOOK INTO THIS BEFORE SOMEONE IS KILLED. **INCIDENTALLY, THIS IS A 2011 THAT I BOUGHT BRAND NEW IN 2014. IT SAT ON THE LOT FOR 3 YEARS. THIS HAS NO BEARING ON THE ISSUE HOWEVER SINCE THE 2015 DISPLAYS THE SAME TENDENCIES. *TR

I HAVE A 2011 FORD F350 THAT CAME WITH MICHELIN LTX A/T2 - LT275/65R 20 TIRES. IT HAS JUST OVER 28,000 MILES, HAS ONLY BEEN SERVICED BY A FORD DEALER, WITH EACH SERVICE REPORT INDICATING NO PROBLEMS WITH RESPECT TO TIRE ISSUES. TRAVELING ON THE FREEWAY I EXPERIENCED A SHAKING IN THE FRONT END LIKE A WHEEL HAD THROWN A WEIGHT. PULLING OFF THE ROAD I DISCOVERED A TREAD SEPARATION BUBBLE APPROXIMATELY 12-13" LONG ON THE OUTER PORTION OF A FRONT TIRE. AFTER CHANGING TO THE SPARE WE CONTINUED THAT DAY'S DRIVING. THE NEXT DRIVE IN THE TRUCK WAS TOWING OUR 5TH WHEEL HOME AND I AGAIN EXPERIENCED THE SAME SHAKING. I PULLED OVER AGAIN AND FOUND THE OTHER FRONT TIRE HAD SEPARATED IN THE SAME MANNER AND SIZE BUBBLE. THE TWO SEPARATIONS OCCURRED WITHIN 300 MILES OF EACH OTHER. IT WAS ONLY MY RECOGNITION OF THE VIBRATIONS IN THE STEERING WHEEL THAT ALERTED ME TO PULL OVER TO INSPECT THE TIRES BEFORE THEY BLEW OUT CATASTROPHICALLY. A CATASTROPHIC TIRE FAILURE UNDER NORMAL CIRCUMSTANCES IS DIFFICULT ENOUGH, BUT WHILE TOWING IS AN IMMINENTLY GREATER HAZARD. I FOUND THE CLOSEST FORD DEALERSHIP AND HAD TO PURCHASE TWO NEW TIRES TO GET HOME. ONCE THERE I WENT TO MY FORD DEALER AND TOLD THEM I WANTED THE OTHER TWO TIRES OFF THE TRUCK BEFORE THEY FAILED. THEY HAVE CONTACTED MICHELIN ON MY BEHALF AND AS YET I HAVE NOT HEARD BACK FROM THEM, ALTHOUGH IT'S ONLY BEEN A WEEK. I HOPE MICHELIN STEPS UP AND REPLACES ALL FOUR TIRES. THE ONLY OTHER PIECE OF INFORMATION THAT MAY BE A CONTRIBUTING FACTOR IS THAT ALTHOUGH THE TIRES ARE WARRANTED FOR 60,000K MILES, THEY WERE WORN TO (7/32-5/32-10/32) ON THE BUBBLE, 180 DEGREES (7/32-5/32-9/32) ON ONE TIRE AND (8/32-7/32-10/32) AND 180 DEGREES ACROSS (10/32-7/32-10/32) ON THE OTHER. I FILED THIS REPORT BECAUSE I SEE THAT MICHELIN HAS HAD A VERY SIMILAR PROBLEM WITH THEIR LTX M/S2 TIRE AND HAS OR IS CONDUCTING A VOLUNTARY RECALL. THIS TIRE IS SO SIMILAR TO THE A/T THAT I HAVE TO WONDER IF IT'S JUST A DIFFERENT TREAD PATTERN ON THE SAME TIRE CARCASS. *JS

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 62,363. UPDATED 04/29/14 MA UPDATED 05/2/2014 *JS

FORD F350SD CREW CAB W/ 6.7 DIESEL MOTOR...VEHICLE WAS BEING DRIVEN WHEN SUDDENLY WARNING MESSAGE CAME ACROSS DASH THAT VEHICLE WAS "SHUTTING DOWN" AND TO PULLOVER VEHICLE IMMEDIATELY. WITHIN 10 SECONDS VEHICLE BEGAN DECELERATING AND CAME TO A COMPLETE SHUTDOWN. IT WAS VERY DIFFICULT TO MANEUVER VEHICLE AS POWER STEERING AND EVERYTHING STOPPED WORKING. WITH WIFE IN A PANIC, SHE BARELY GOT THE TRUCK OFF THE HIGHWAY, BEFORE COMPLETE SHUTDOWN OF VEHICLE! CALLED LOCAL FORD DEALER, WHICH DID HAVE THE TRUCK TOWED IN TO DEALERSHIP, UNDER FORD WARRANTY. TRUCK WAS DIAGNOSED AS HAVING A "FAULTY" EGT EXHAUST SENSOR, GAVE ESTIMATE TO FIX OF AROUND $600.00. CLAIMS IT WAS NOT PART OF THE POWERTRAIN, SO NO WARRANTY COVERAGE OF THE COSTS OF REPAIR! TOTALLY FRUSTRATED WITH FORD FOR THIS INCIDENT AND LACK OF SUPPORT OR CONCERN FOR THIS FAILURE, I APPEALED TO THEIR CUSTOMER SERVICE DEPT. AND BASICALLY GOT NOWHERE! NOW AS I HAVE DONE RESEARCH ON THIS ISSUE, I FIND OUT THAT FORD HAS A RECALL GENERATED #13V535000, ON THIS VERY SAME PRODUCT FAILURE, WITH THE EXACT SAME ISSUE AS OUR TRUCK'S FAILURE. HOWEVER, FORD ONLY ISSUED THE RECALL FOR F350,450, &550'S THAT WERE UTILIZED IN AMBULANCE CHASSIS. OUR TRUCK HAS A SAME BUILD DATE AS THE RECALL INDICATES AND EVERY EXACT SYMPTOM THAT THEY CITE IN THE RECALL LETTER AND FINDINGS, YET FORD REFUSES TO ACKNOWLEDGE THAT THE SAME PROBLEM COULD HAVE EXISTED IN THE NON AMBULANCE F350'S. I HAVE ONLY ASKED FORD CUSTOMER SERVICE REPS. FOR REIMBURSEMENT OF MY COSTS FOR THIS REPAIR, WHICH WAS COMPLETED ON 08/29/2013. THEY HAVE REFUSED TO ACCEPT MY CLAIM! I FIND THIS RIDICULOUS, AND THE SAFETY ISSUES OF THE PROBLEM WERE EVERY BIT AS SEVERE IN THIS PRIVATE SITUATION AS WHAT MAY HAVE BEEN IN AN AMBULANCE USE SITUATION. PLEASE HELP, ANYONE AT FORD SHOULD REALIZE THAT THE "FAULTY" SENSORS PROBABLY WERE PLACED ON MANY OTHER F350'S BUILT DURING THAT SAME TIMEFRAME. *TR

TRAVELING ON A HIGHWAY, TURNING SLIGHTLY ALONG A CURVED SECTION OF THE ROADWAY, UPON ENCOUNTERING VERY SMALL BUMPS, MY TRUCK BEGAN TO SHAKE VIOLENTLY, THE STEERING WHEEL THREATENED TO SHAKE MY HANDS LOOSE FROM IT, I HAD TO HIT THE BRAKE AND TRY TO QUICKLY SLOW THE TRUCK DOWN WHILE ATTEMPTING TO PULL OFF ONTO THE EMERGENCY LANE. THIS HAS HAPPENED 3-4 TIMES SINCE THIS ORIGINAL INCIDENT. I HAVE HAD MY TIRES ROTATED REGULARLY AND WITH PROPER PRESSURE MAINTAINED. SEEMS TO OCCUR ON CURVED SECTION OF HIGHWAY THAT IS ALSO ON AN UPHILL GRADE AT SPEEDS OVER 45MPH. *TR

WHEN I ORIGINALLY BOUGHT THE VEHICLE, SHORTLY THEREAFTER THE RIGHT REAR BRAKES HAD BEEN DRAGGING AND WHEN THE VEHICLE STOPPED, HEAVY SMOKE WAS COMING FROM THE RIGHT SIDE REAR WHEEL. THE DEALERSHIP REPLACED THE CALIPERS AND ROTORS. THE VEHICLE NOW HAS 44000 MILES ON IT NOW. PERIODICALLY THE BRAKES HAVE BEEN DRAGGING AGAIN AS I CAN SMELL THE BRAKES WHEN I EXIT THE TRUCK. *TR