2000 FORD F-350 SD Complaints

ON SEPTEMBER 30, 2005 I EMAILED FORD MY CONCERN WITH THE POWER STEERING HOSE FAILURE ON MY 2000 F350 TRUCK ([XXX], 153,440 KM). I SUBSEQUENTLY SPOKE TO THEIR CUSTOMER SERVICE REPRESENTATIVE, AND TO THE SUPERVISOR IN THAT DEPARTMENT, AND COULD NOT BELIEVE THE RUN-AROUND I RECEIVED REGARDING MY CONCERN. THEY CLAIMED THEY HAD NO ACCESS TO PERFORMANCE RECORDS ON VEHICLES AND COULD NOT COMMENT ON MY CONCERN. THEY SIMPLY TRIED TO BOUNCE ME BACK TO THE DEALER, WITH WHOM I HAD ALREADY DISCUSSED MY CONCERN. THE DEALER ADVISED I COMMUNICATE WITH FORD'S CUSTOMER SERVICE DEPARTMENT AND PROVIDED ME WITH THE EMAIL ADDRESS. HERE IS WHAT HAPPENED. WHEN BACKING OUT OF MY DRIVEWAY, THE POWER STEERING AND POWER BRAKES FAILED, LEAKING POWER STEERING FLUID ALL OVER THE DRIVEWAY. HAD THE VEHICLE TOWED TO JUBILEE FORD IN SASKATOON, SASKATCHEWAN FOR REPAIR. THE HIGH PRESSURE LINE TO THE HYDRO-BOOST WAS REPLACED AT A COST OF $292.70. I WAS TOLD THE NUT AT ONE END OF THE HOSE FAILED. I KEPT THE OLD HOSE. MY CONCERN IS VERY SIMPLE. BECAUSE OF THE VERY SERIOUS CONSEQUENCE OF THIS (LOSING STEERING AND BRAKE CONTROL) HAPPENING WHILE DRIVING (IE. ACCIDENT CAUSING INJURY OR DEATH), HAS THIS OCCURRED WITH OTHER SUPER DUTY TRUCKS AND SHOULD THERE BE A RECALL FOR THIS FAILURE? FORD'S ENGINEERING DEPARTMENT MUST KEEP RECORDS OF THIS TYPE OF FAILURE, AS IT APPLIES TO 1999-2005 SUPER DUTY TRUCKS, AND HENCE FORD SHOULD BE ABLE TO PROVIDE A STRAIGHT FORWARD ANSWER. I HAVE NOT BEEN ABLE TO OBTAIN THIS FROM THEM. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT: WHILE DRIVING , THE CO NSUMER NOTICED THE ODOMETER WAS NOT WORKING. NO PARTICULAR SPEED WAS NOTICED AT WHICH THIS HAS OCCURRED. CONSUMER DID NOTE IT WORKS WHEN STOPPED AT A RED LIGHT THEN ACCELERATING PAST THROUGH THE RED LIGHT THE ODOMETER BEGAN TO WORK AGAIN AFTER A COMPLETE STOP BUT THIS WAS INTERMITTENT. *AK *JB

DT: THE CONTACT STATED VEHICLE TURNED OFF WHILE DRIVING. IT JUST DIED. IT VARIED AT THE SPEEDS THAT THE CONTACT WAS GOING. THE DEALER CHANGED VARIOUS SENSORS. THEY COULD NOT DUPLICATE THE PROBLEM. THEY HAVE REPAIRED THE WIRING HARNESS. ON 9-16-05 THE CONTACT TOOK VEHICLE TO THE DEALER, AND THE DEALER REPLACED THE WIRING HARNESS. HOWEVER, THEY WERE STILL EXPERIENCING THE SAME PROBLEMS WITH THE VEHICLE JUST STOPPING. IT WILL SOMETIMES START BACK RIGHT AWAY. SOMETIMES IT WILL JUST NOT START, AND ONE COULD WAIT 10 MINUTES AND IT WILL RESTART OR MAY HAVE TO WAIT 2 HOURS BEFORE IT WILL RESTART. THIS HAS BEEN AN ONGOING PROBLEM FOR TWO YEARS. THE CONTACT CITED RECALL 05S34 ON THE SAME VEHICLE BUT JUST DIFFERENT YEAR MODELS. *AK

I EXPERIENCED A COMPLETE BRAKE LINE FAILURE AND LOSS OF BRAKE USE ON MY 2000 FORD F350 SUPER DUTY 4X4 PICKUP. LUCKILY, THE FAILURE OCCURRED WHILE MY VEHICLE WAS BEING INSPECTED BY THE STATE OF NEW JERSEY. I HAD TO HAVE IT TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY PROCEEDED TO BILL ME EXTENSIVELY FOR REPLACING THE MAIN BRAKE LINE. *JB

DT: 2000 FORD F350. THE CONSUMER STATED WHEN DRIVING AT 55 MPH THE SPARE TIRE CABLE BROKE AND LOST THE SPARE TIRE. THERE WAS NO ONE BEHIND CONSUMER'S VEHICLE AND NOBODY WAS INJURED. THE VEHICLE HAS NOT BEEN FIXED. THE SPARE HAS NEVER BEEN TAKEN OFF OF THE VEHICLE.*AK

DT: THE CONTACT STATES THERE IS A FLAT PIECE OF METAL THAT HOLDS THE BED TOGETHER; THE METAL WAS COMPLETELY RUSTED AND APART FROM THE BENDS OF THE TRUCK. HE HAS AN ARROW TECHNICAL BODY. CONTACTED, REDDING THE MANUFACTURER OF THE BED OF THE TRUCK; THEY CALLED THEIR BOSSES AND SAID THEY COULD NOT DO ANYTHING FOR HIM BECAUSE HE WAS THE OWNER OF ONLY ONE TRUCK. HE HAS FOUND THIS IS A MAJOR PROBLEM. FOUND OUT THAT THEY COULD NOT PUT UNDER COAT UNDERNEATH THE TRUCK BECAUSE OF A FIRE HAZARD. IN ADDITION, FOUND OUT THEY WERE PUTTING UNDER COAT UNDER THE TRUCK THAT AROSE FROM A FIRE A YEAR OR TWO BEFORE HE BOUGHT THE TRUCK. HE RECEIVED A RECALL LETTER REGARDING THE STRAPS FOR THE TAILGATE. HE WARRANTY ON THE BED OF THE TRUCK ALMOST EXPIRED. THE TRUCK DOES NOT HAVE ANY CONTACT WITH ANY OFF-ROAD ELEMENTS. THE MODEL # OF THE BODY WAS: V110FSW99. THE SERIAL # OF THE BODY IS: 501393 . THE REDDING BODY COMPANY WAS IN CHARGE OF THE BODY. *AK UPDATED 11/29/05. *JB

WHILE THE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

MY F-350 PICKUP DOES NOT HAVE A LABEL ON THE DRIVER DOOR SO I HAVE NO WAY OF KNOWING THE PROPER TIRE INFLATION FOR THE VEHICAL. THE TIRES ARE RATED FOR UP TO 80 PSI, BUT BOTH THE TIRE AND VEHICAL MANUALS STATE THAT IT SHOULD BE BASED ON THE LABEL ON THE DRIVERS DOOR. FORD SAYS THEY CAN NOT PROVIDE THAT INFORMATION TO ME BECAUSE THEY DON'T HAVE IT- ALTHOUGH APPERANTLY A DEALER COULD GET IT. DRIVING A TRUCK THAT COULD REQUIRE 75 PSI IN THE TIRES WITH ONLY 30 PSI COULD RESULT IN A FAILURE AT HIGHWAY SPEEDS, BUT THE FORD REP I SPOKE TO JUST KEPT SAYING THEY COULDN'T HELP ME.

MY F350 DIESEL 4X4 HAS THE STEERING SHUT DOWN IN TRAFFIC, SEEMS LIKE THE POWER STEERING PUMP IS ALSO THE ABS BRAKE BOOSTER. WHEN THE BRAKES ARE APPLIED THE STEERING ASSIST STOPS. WITH THE WEIGH OF THE DIESEL ENGIN IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL MORE THAN A QUARTER TURN WHEN THE BRAKE IS APPLIED. I NEED TO ROLL SEVERAL FEET WITHOUT BRAKE APPLIED IN ORDER TO TURN, PUMP REPLACED @ 20K MI NO BETTER. THE SITUATIONS IS GETTING WORSE...NO SOLUTION IN SIGHT

DT: THE STEERING SHAFT (POWER STEERING GEAR BOX OUTPUT SHAFT) SNAPPED OFF WHILE APPROACHING A STOP SIGN AT ABOUT 35 MPH. WHEN THIS HAPPENED THE VEHICLE DID STOP WITH NO ACCIDENT. I AM IN THE PROCESS OF FIXING THIS PROBLEM. *TT