2015 FORD FIESTA Complaints

MALFUNCTION OF AUTOMATIC TRANSMISSION MODULE.REVERSE NOT ENGAGING.SLIPPING OF GEARS WHILE OPERATING.DIAGONISIS CONFIRMED AT PEORIA FORD PEORIA AZ ON 8/25.4 WEEKS AFTER WARRANTY EXPIRED!!!!!!!!!! CHECK ENGINE LIGHT AT TIME OF MALFUNCTION.VERY DANGEROUS SITUATION NOT ABLE TO CONTROL AUTO !!!!!!!!!!!!!!!!!!!!

The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle failed to start, and upon jumpstarting the vehicle, the message "Transmission Failure - Service Now" was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the VIN was included in an unknown recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where the contact was informed that the recall had expired. The dealer replaced the TCM at the contact's expense. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000. The VIN was not available.

The contact owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the engine jerked while depressing the accelerator pedal. The contact stated that the "Engine Malfunction Service Now" message was displayed on the instrument panel at start up. The vehicle was taken to dealer where the contact was provided an estimate for the repair. Upon investigation, the contact discovered that the vehicle was included in Customer Satisfaction Program: 14M02 (Transmission control module extended warranty coverage); however, the dealer refused to honor the warranty. The manufacturer was notified of the failure but provided the same information as the dealer. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.

The contact owns a 2015 Ford Fiesta. The contact stated while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and after several attempts, the vehicle started. The vehicle was driven to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic, where it was diagnosed with TCM failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall for the TCM however, the recall had expired. The contact had not received a recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

In May, my 2015 Ford Fiesta SE went into "limp mode" before reaching the speed limit of 25mph. Immediately afterwards it was taken into a local shop, Mobile Mechanic, where no codes were active and coolant level was between min and max level. Next day, car experienced misfiring check engine light and overheating before being looked at by a mechanic. Mechanic replaced spark plugs due to code reading misfiring in cylinder 3. Car still continued to misfire and due to slight lower level of coolant, Engine overheated and cracked a cylinder block in the 1.0-liter three-cylinder EcoBoost engine. This car is used to travel with two children under [XXX] and [XXX]. The beginning of June the car overheated on a hot day traveling home with the two kids and myself. We had to sit in the heat for close to an hour before temperature gauge returned to normal, I checked the coolant and it was still between min and max levels. On the same trip, it was on the verge of overheating again due to climbing the hill before our house. After finding out the cylinder block was cracked by my mechanic we discovered there has been a recall issue with the same engine, Recall 17S09, that began in January 2018, a month before I purchased my car from Redwood Ford in Ukiah California ([XXX]). I called W. C. Sanderson Ford in Healdsburg, California on July, 15th, 2025 to see if it would be possible to see if this recall was actually fixed on my vehicle, which they responded that the recall has nothing to do with my car and they can't do anything about my car. The representative specifically said that due to my car being 10 years old it has been disqualified of the recall and is no longer attached to my VIN. I have taken this car to the same local mechanic 4 times since the ending of May, 2025 for the same issues before we discovered the cracked cylinder block, mechanic took pictures of fluid and water inside cylinder 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In 2020, Documents were subpoened proving that Ford falsified doors and used a dangerous faulty transmission in Ford Fiesta and Focus Moodels from 2011-2015. There were so many lawsuits, they settled through arbitration. The judicial system only required an extended waranty- no recall or redesign. These vehicles are dangerous, and when transmission overheats, the cars stop in the middle of the road. Many will not go in Reverse. Ford is recouping their arbitration settlement money by continuing to sell these cars on the Used Car Market with the same DPS6 Transmissions which they knew were faulty and dangerous, and falsified documents about, with Clean Car Faxes, often low mileage- because heat starts transmission failure, and that is not fair. The pledge does not say...."WitH liberty and justice for ALL WHO CAN AFFORD IT!" I HAVE AMOST BEEN REAR-ENDED TWICE, because car stops when Trans gets hot. One driver of a 4'4 truck, speeding around a blind spot, swerved into oncoming lane, rolled down his window, pointed a pistol at me, cursing because I ALMOST made HIM WRECK! although my safety flashers were on. There are no shoulders on these rural roads. This car is DANGEROUS! WHY WAS FORD ALLOWED TO GET AWAY WITH THIS? Falsification of documents about a cars safety is fraud. There are tens of thousands with Clean Car Faxes still being sold unfairly to unknowing victims with modest incomes who TRUST CAR FAX DOCUMENTATION.

The transmission control module (TCM) on my 2015 Ford Fiesta was failing at 81,000 miles. It was difficult to accelerate the car even at low speeds (25-30 mph) and my check engine light was on. I took my vehicle to the nearest Ford Dealership (Big Star Ford in Manvel, TX) who assessed my vehicle and determined the TCM needed to be replaced. They replaced the part but told me it was not under the 14M02 warranty. My check engine light did come on once back in May and the car was struggling to speed up but when I took it to a car shop the check engine light was not on and the mechanic said it was fine.

The contact owns a 2015 Ford Fiesta. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local O'Reilly's and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not eligible for Customer Satisfaction Program: 14M02 (Extended Warranty Coverage for TCM) related to the failure. The failure mileage was 79,000.

There is a recall (Recall no. 17V209000) that my VIN should have been included in but is not. My vehicle was not equipped with a coolant level sensor from the factory and does not alert to low coolant levels in the vehicle, which can lead to overheating, engine damage, and potential engine fire. The recall fix is a new updated coolant tank design, the inclusion of a coolant level sensor, and a software update for the function of said sensor.

The contact's wife owns a 2015 Ford Fiesta. The contact stated that while the vehicle was idling or driving below 20 MPH, the vehicle sputtered and then shut off with the battery and check engine warning lights flashing on the instrument panel. The vehicle was taken to an unknown dealer, where the contact was informed that there were no recalls on the VIN. The contact asked for an estimate for a diagnostic test but was denied service. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.