2019 FORD FIESTA Complaints

The contact owns a 2019 Ford Fiesta. The contact received notice of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the rear view camera went blank and a "camera unavailable" message appeared on the screen. Additionally, during those occasions, the rear view camera would then turn back on and/or become distorted. The vehicle was taken to a dealer where it was not diagnosed, but the contact was told that parts for the recall were not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

I received a recall notice on the rear view camera of this vehicle but they do not have a remedy for the recall.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000(Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The brakes stick and then when i hit the gas its sluggish and just takes off full force. Causing 50% gas loss. The breaks are getting stuck. Calipers sticking. This is a fire hazard

The contact owns a 2019 Ford Fiesta. The contact stated that while driving at approximately 45 MPH, there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact continued to drive the vehicle, and the sound was coming from the engine compartment. The vehicle was taken to the same dealer, where it was diagnosed with a synchronization failure. The contact was informed that the transmission needed to be replaced, and two motor mounts also needed to be replaced. The motor mounts were replaced. The manufacturer was not notified of the failure. The failure mileage was 67,000.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that prior to receiving the recall notification, the camera had been intermittently showing a blank image, or the display screen was blue, or the image was frozen. The contact stated that the camera was no longer operational. The contact had not contacted a dealer or the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

I am submitting this complaint regarding Ford safety recall 25SA9 for my 2019 Ford Fiesta involving the rearview camera. This recall has remained unresolved for over 14 months. I opened a case with Ford and was instructed to continue waiting, but no repair has been completed and no meaningful resolution has been provided. Because this is a safety recall, 1 am concerned that the remedy has not been made available within a reasonable period of time. In addition to the safety concern, this ongoing delay has caused financial hardship. I use this vehicle for Turo rentals and have been unable to continue renting it out due to the open recall, which has negatively affected my income and safety. I am requesting review of Ford's delay in providing a remedy and any assistance available due to the extended unresolved status of this safety recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Around 50,000 miles I noticed the car would jerk when trying to shift gears , this issue persisted and would only go on to get worse. It started taking forever to accelerate regardless of pressing on the gas, now at 70,000 miles it won’t shift out of 2nd gear when driving over 40 mph, it’s a huge safety issue .

The contact owns a 2019 Ford Fiesta. The contact stated that the rear-view camera image was distorted. The failure was intermittent at first, but recently became more frequent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.