2013 FORD FIESTA Complaints

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, SHUDDERED, HESITATED, AND JERKED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

THE DRIVER'S DOOR WILL NOT LATCH SHUT. THE CAR WAS IN THE DRIVE WAY AND WHEN I TRIED TO CLOSE THE DOOR IT WOULD NOT CLOSE.

THE CLUTCH HAS BEEN REPLACED THREE TIMES AND CAR CONTINUES TO HESITATE ,BUCKS, LURCHES FORWARD, AND ENGINE MAKES BUZZING SOUND FEELS LIKE IT'S DRAGGING WHEN DRIVING. MOST RECENTLY AT A STOP SIGN THE CAR ACCELERATED AND LURCHED FORWARD I HAD TWO FEET ON THE BRAKE IT WAS DIFFICULT TO CONTROL.

THE CAR SLIPS AND SUDDENLY GOES OFF WHILE IN MOTION AND ALL THE DASHBOARD LIGHTS COME UP SO IT HAS TO BE LEFT FOR FEW MINUTES AND IT WILL START ALL OVER AGAIN. I GOT A REAL NOTICE FROM A DEALERSHIP WHICH I TOOK TO THEM AND THEY CALLED ME BACK THAT IT WAS FIXED BUT TO MY SURPRISE THE PROBLEM WAS STILL THERE. I SENT SEVERAL EMAILS TO THEM BUT GOT NO RESPONSE BACK FROM THEM.

THE PASSENGER DOOR CAME OPEN WHILE THE CAR WAS IN MOTION IN THE FREEWAY, THERE WAS NO PASSENGER RIDING AT THE TIME, AND THE CAR DOOR WAS LOCKED. THE LATCH CAME LOOSE. THE VEHICLE MILEAGE IS ABOUT 43,200 MILES.

WHILE DRIVING ON THE HIGHWAY A SUDDEN SCREECHING, POPPING AND CRACKING SOUNDS STARTLED ME TO THE POINT I ALMOST HIT ANOTHER CAR, AFTER PARKING THE CAR ON A SIDE STREET AND TURNING IT COMPLETELY OFF THE SOUNDS CONTINUED ON. THE CAR HAS BLUETOOTH AND SYNC WHICH WILL NOT WORK TO TURN OFF THE SOUNDS. BOTH SYSTEMS ARE DOWN. I HAD SOMEONE LOOK AT THE CAR BUT WAS TOLD NOTHING LOOKED WRONG THEY DID HOWEVER CHECK ALL THE FUSES AND SPEAKERS WITH CONFUSED ME. I CHECKED FOR RECALL ON THE CAR BUT FOUND NONE RELATED TO THIS PROBLEM, I DID FIND LOTS OF ONLINE BLOGS AND WEBSITES TALKING ABOUT THE ISSUE. I HOPE YOU CAN INVESTIGATE THIS ISSUE, IT REALLY IS DANGEROUS DRIVING WITH THIS CONDITION

MY DOOR WILL NOT STAY SHUT. I CAN CLOSE IT BUT THE LATCH DOESN'T LOCK AND I'LL HAVE TO DUCT TAPE THE DOOR CLOSED TO GET IT TO THE DEALERSHIP FOR REPAIR. THE PROBLEM OCCURRED AT HOME WHEN I OPENED THE DOOR TO GET STUFF OUT THE BACKSEAT, THEN TRIED TO CLOSE IT AND IT WOULD NOT LOCK. I'VE RARELY USED THIS REAR PASSENGER DOOR SINCE I'M THE ONLY USER OF THIS VEHICLE AND USE THE HATCHBACK TRUNK WITH THE SEATS DOWN, SO I REACH IN OUT THROUGH THE TRUNK MOSTLY.

IT STARTED SMOKING ALL OF A SUDDEN FROM THE ENGINE AREA. I THINK THE MANUFACTURER IS NOT REVEALING THE REAL PROBLEMS IN THE RECALL NOTICE

TL* THE CONTACT OWNED A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AS SHE WAS STOPPING THE VEHICLE, ANOTHER MOTORIST ALERTED THE CONTACT OF FLAMES UNDERNEATH THE FRONT END OF HER VEHICLE. THE CONTACT AND HER PASSENGERS WERE ABLE TO EXIT SAFELY. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE IF FIRE OR POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC, DEALER, OR THE INSURANCE COMPANY TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT ALSO STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED TO DIRECT ALL QUESTIONS TO HER INSURANCE COMPANY. THE FAILURE MILEAGE WAS 62,053. ...UPDATED 10/19/17 *BF *JS

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE TECHNICIAN STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER TO HAVE THE SHUTTER SYSTEM INSPECTED. AFTER LEAVING THE INDEPENDENT MECHANIC AND DRIVING 35 MPH, THE CONTACT MADE A RIGHT TURN AND THE VEHICLE JERKED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER TSB: 14E08 TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED AT FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420 (952) 888-9481). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.