2013 FORD FIESTA Complaints

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER INPUT SEAL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE CLUTCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,743.

CASENUMBER:1024456 I HAVE BEEN TAKING MY CAR TO SUMMERVILLE FORD DEALERSHIP SINCE PURCHASED IN AUGUST OF 2015 RECALLS TRANSMISSION ISSUES DOOR LOCKS IT HAPPENED WHEN MOVING THEY SAID WOULD CALL WHEN TRANSMISSION REP.CAME IN..I WAS FINE TO DRIVE. THEN DOOR LATCHES RECALLED. THEY REPLACED,AND MY DRIVERS WINDOW STOPPED AT A POINT BEFORE GOING DOWN ALL THEWAY. IT SEEMED TO FINALLY GO DOWN BUT FELT LIKE SCRAPING OR GETTING HUNG UP. THESE FOLKS ALSO LEFT A HUBCAP OFF LAST OCTOBER THOUGH..AND DID NOT KNOW..I RULED OUT AS HUMAN GRACED AND GAVE BENEFIT OF DOUBT. WHEN I CALLED THEY WERE CLOSED. SO I BROUGHT BACK AND THEY SAID IT WAS A RELAY SWITCH...BUT I KNEW IT WASN'T BECAUSE IT WAS NOT ACTING LIKE THAT UNTIL (DOOR LATCH) REPLACEMENT. THEN IT WENT AWAY SEEMINGLY. I BROUGHT BACK AGAIN FOR CHECK ENGINE LIGHT.. THEN HAD A FAN MOTOR ISSUE THEY TOLD ME TO PAY WARRANTY AND THEY WOULD COVER.

I PURCHASED A 2013 FORD FIESTA I PURCHASED ON DECEMBER 23, 2015 AT THE LAUREL, MARYLAND CARMAX STORE. ON SATURDAY, SEPTEMBER 24TH, I WENT TO JIM COLEMAN TOYOTA TO BUY A TOYOTA PRIUS. THEY EXAMINED MY FORD FOR ITS TRADE-IN VALUE. THE MANAGER, WHO WAS A FORMER CARMAX MANAGER, EXAMINED THE CAR AND INFORMED ME THAT MY FORD FIESTA HAS UNIBODY DAMAGE. THE REAR DRIVER'S SIDE AS BE REPLACED. THE CAR HAS UNIBODY DAMAGE WAS NOT DISCLOSED TO ME WHEN I PURCHASED THIS CAR ON DECEMBER 23, 2015. I PURCHASED THE CAR FOR $14,000, WHICH IS FAR ABOVE THE BLUE BOOK VALUE OF $9,419. IN MARCH 2016, I BOUGHT THE CAR TO CARMAX IN LAUREL FOR OVERHEATING. THE HEAT PUMP WAS REPLACED FOR $250. ADDITIONALLY, ON SEPTEMBER 15TH, I PAID FOR REPAIRS AT THE CARMAX GAITHERSBURG STORE. THE REPAIRS WERE FOR THE FOLLOWING: 1-FRONT PASSENGER DOOR LATCH;2-TRUCK LATCH; AND 3-HORN I WAS CHARGED $250 TO REPAIR CRITICAL SAFETY FEATURES. WHILE THE CAR WAS IN GAITHERSBURG, THE BATTERY DRAINED. THE CAR DOOR COULD NOT CLOSE, SO THE INTERIOR LIGHTS REMAINED ON. I REPORTED THE DOOR LATCH PROBLEMS ON MONDAY, AUGUST 29TH. THE CAR WAS IN PARK. MY SISTER AND I WERE TRYING TO LEAVE FOR CHURCH AND THE DOOR WOULD NOT CLOSE. HOWEVER, I WAS NOT GIVEN AN APPOINTMENT UNTIL SEPTEMBER 8TH IN GAITHERSBURG AND SEPTEMBER 13TH IN LAUREL. THAT WAS QUITE A LONG TIME TO WAIT FOR SUCH A CRITICAL ISSUE. I WOULD HAVE NEVER PURCHASED A CAR WITH UNIBODY DAMAGE HAD IT BEEN DISCLOSED. TO BE CHARGED FOR A RECALL ITEM THAT SHOULD HAVE BEEN REPAIRED PRIOR TO PURCHASE, IS UNCONSCIONABLE. I AM TOTALLY OUTRAGED.

THE TRANSMISSION SHUTTERS. SOMETIMES IT DOESN'T CATCH AT ALL FOR A FEW SECONDS OR MOVE SO WHEN YOU ARE TRYING TO PULL OUT INTO TRAFFIC YOU END UP STUCK LINGERING IN THE MIDDLE OF THE ROAD. THIS COULD CAUSE A WRECK, ENDANGERS MINE AND MY ALREADY AT LEAST ONE DOCUMENTED CASE OF THIS ALREADY HAPPENING.

ISSUES WITH TRANSMISSION. FORD POWER SHIFT TRANSMISSION HAS BEEN A ISSUE MULTIPLE TIMES WITH TRANSMISSION FAILING TO PROPERLY ENGAGE AND GRINDING NOISE AND JERKING WHEN ACCELERATING AT LOW SPEEDS CAUSING STEERING TO SHAKE POSSIBLE SAFETY ISSUE IF THIS EVER HAPPENED AT HIGH SPEEDS. THIS ISSUE HAPPENS MOSTLY WHEN ACCELERATING FROM A STOP AND WHEN SLOWED TO NEAR STOP APPRX 5-10 MPH MULTIPLE COMPUTER AND TRANSMISSION CONTROLL UNIT REPROGRAM A AND CLUTCH HAS BEEN REPLACED APPROXIMATELY 8000 MILES PRIOR TO TODAY'S DATE AND HAVING SAME ISSUES AS BEFORE

MY CAR HAS TRANSMISSION ISSUES. IT SHUDDERS AND HESITATES WHEN TRYING TO GO INTO GEAR.IT HAS BEEN TO SERVICE WELL OVER 6 TIMES IN 2 YEARS. I AM TOLD THAT THIS IS THE DESIGN OF THE CAR AND I NEED TO UNDERSTAND THAT THIS 6-SPEED AUTOMATIC SHIFTS INTERNALLY DIFFERENT. WHEN ON THE OPEN ROAD AND IT IS IN GEAR IT FUNCTIONS OK. IN TOWN GOING FROM STOP LIGHT TO STOP LIGHT IS WHEN THE ISSUE OCCURS. IT HESITATES IN ACCELERATION AND SHUDDERS. IT HAS FAILED ME EXITING ONTO A MAJOR FREEWAY BY NOT KICKING INTO THE PROPER GEAR. I NO LONGER TRY TO MERGE ONTO A FREEWAY IN THIS CAR. THERE IS NOT A DOUBT IN MY MIND THAT THIS CAR IS A SAFETY ISSUE. THERE HAVE BEEN NUMEROUS COMPLAINTS JUST LIKE MINE ABOUT THIS CAR. I HAVE TRIED AND TRIED TO TELL FORD CORPORATION AND THE LOCAL DEALERSHIP ABOUT THESE ISSUES. I HAVE WRITTEN A LETTER STATING MY CONCERN FOR MY SAFETY IN THIS CAR. I HAVE GONE TO THE LOCAL DEALERSHIP ON NUMEROUS OCCASIONS AND MADE MANY ATTEMPTS AT GETTING THEM TO LISTEN TO ME REGARDING THESE TRANSMISSION ISSUES. I HAVE LEFT THERE SO OFFENDED BY THEM ACTING LIKE THERE IS NOTHING WRONG WITH THIS CAR WHEN I KNOW THEY KNOW THERE IS A PROBLEM. THEY PUT IN BACK ON ME THE DRIVER THAT I DON'T KNOW HOW TO DRIVE THE CAR. I HAVE BEEN DRIVING FOR 38 YEARS MOST HAVE BEEN 5 SPEEDS, I UNDERSTAND COMPLETELY HOW A CAR IS SUPPOSE TO DRIVE AND FOR THEM TO INSINUATE OTHERWISE IS INSULTING TO ME. AGAIN THIS CAR IS A SAFETY HAZARD AND MORE SO THAN EVER NOW, BECAUSE THE SAFETY LATCHES HAVE MALFUNCTIONED ON THE PASSENGER REAR AND FRONT DOORS. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR BUT I HAVE NO OTHER OPTIONS AS FORD LOW-BALLED ME ON A TRADE IN BECAUSE THEY ARE AWARE OF THESE ISSUES.

MY CAR HAS BEEN TAKEN IN FOR 5 TIMES TO THE FORD DEALERSHIP FOR THIS FAULTY CV TRANSMISSION. IT'S ALSO GONE THROUGH AT LEAST 3 RECALLS (FORTUNATELY FORD HAS "EXTENDED THE WARRANTY") ON THE BLASTED THING. I'VE ALSO HAD THEM REPLACE THE CVT PART ITSELF, STILL NOTHING. SO WHAT'S WRONG? THE [XXX]TRANSMISSION DOESN'T WORK PROPERLY. IT JARS WHEN ACCELERATING, AND I MEAN BADLY JARS. HOW BAD? I'M ACCELERATING BETWEEN FIRST AND SECOND GEAR, LET'S SAY INA TURN INTO AN INTERSECTION. IT WILL LITERALLY STOP FOR A SECOND WHILE DOING THE ADJUSTMENT AND THEN CONTINUE FORWARD. THIS IS NOT SOMETHING THAT IS SAFE AT ALL. IN ADDITION, AFTER THE LATEST "RECALL", IT'S MADE THINGS "WORSE". THE LAST TIME I WENT FROM FIRST TO SECOND GEAR "FLOORING IT" (JUST TO SEE HOW IT WOULD HANDLE IT), THE THING WENT UP TO 6200 RPMS. THE "RED ZONE". IT SHOULD NOT DO THAT. AT ALL. THESE "LOONS" INSIST THAT THIS IS NORMAL, WHEN THERE ARE PLENTY OF OTHER CVTS OUT THERE (LET'S SAY, HONDA) THAT HAVE WORKING ONES THAT FUNCTION FINE. WORSE, THEY'VE BEEN CALLING THE [XXX] SYSTEM AUTOMATIC INSTEAD OF WHAT IT REALLY IS, A FANCY PANTS COMPUTERIZED MECHANICAL. IT'S HAPPENED MULTIPLE TIMES. THERE ARE TIMES WHEN I'M JUST GOING FROM A STOP LIGHT AND THE [XXX] THING SHUTTERS AND JERKS. WHEN IT'S INTO A TURN, FROM STOP TO START, OR UP A HILL, THE THING STUTTERS AND SOMETIMES STALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MANUAL TRANSMISSION, WHEN FIRST STARTED (TRANSMISSION COLD) IT SHUTTERS IN REVERSE THEN WHEN SHIFTED INTO 1ST IT WILL SLIGHTLY SHUTTER AND FROM 1ST TO 2ND, THEN OF DIFFERENT OCCASIONS IT SHIFTS HARD FROM 2 TO 3RD. ONCE THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES, IT OPERATES NORMAL. CALLED FORD MOTOR CO. CUST. CARE AND THERE IS NOTHING THEY CAN DO EXCEPT SUGGEST TO TAKE TO THE LOCAL DEALER WHICH WILL COST AN ARM AN A LEG. THIS HAPPENS EVERY DAY WHEN THE TRANSMISSION IS COLD NO MATTER WHAT TEMPERATURE OR TIME OF DAY AS LONG AS THE VEHICLE HAS REMAIN PARKED FOR AT LEAST 2 HOURS.

VEHICLE SHUTTERS AND LOSSES POWER THROUGH 1ST AND 2ND GEAR SEEMS TO HAPPEN MORE ON WARMER DAYS. PROBLEM STARTED AROUND 1000 MILES, DEALER " REPLACED CLUTCH " AT 1123 MILES TOOK IT BACK TO DEALER FOR SAME PROBLEM , WAS TOLD THERE ARE NO NEW UPDATES. THIS VEHICLE HAS BEEN TO THE DEALER 12 TIME FOR THE SAME PROBLEM, THEY HAVE TOLD BE THERE IS NOTHING THEY CAN DO...

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S DOOR SENSOR INDICATED THAT THE DOOR WAS NOT CLOSED. AFTER STOPPING TO EXAMINE THE DOOR, THE DRIVER DISCOVERED THAT THE DOOR LATCH WAS FAULTY AND THE DOOR WOULD NOT REMAIN CLOSED. THE CONTACT INDICATED THAT THE FOUR DOOR LATCHES WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.