2015 FORD FIESTA Complaints

On 3/10/2025, when driving my 2015 Ford Fiesta SE, I experienced a sudden failure consisting of a "lurch", lost all drive power to the vehicle, and had to use inertia to steer myself out of traffic to the shoulder of the road. After exiting the vehicle, I inspected all tires (no issues) and popped the hood (no visible issues like smoke). I requested emergency roadside assistance to tow my vehicle to the nearest mechanic shop. After troubleshooting the vehicle, the shop confirmed that all fluid levels were okay and the timing belt had failed, specifically noting that the manufacture-recommended PMI is at 150,000 miles and my vehicle only had 118,579 miles. What component failed = Timing belt. Is it available for inspection = It can be. How was safety at risk = Losing all mechanical power while going up a grade in heavy traffic. Has the problem been confirmed = Yes, by an independent service center. Has the vehicle been inspected by the manufacturer, police, or insurance = No, but I did call Ford's service line to notify them; no action taken on their part. Any warnings = No sounds, no transient loss of power, no warning lights; just a sudden "bang" and "lurch".

The contact owns a 2015 Ford Fiesta. The contact stated that during cold weather conditions, the check engine and the low oil pressure warning lights illuminated intermittently. The failure had become constant over time. The contact who is a certified mechanic, diagnosed the vehicle and determined that the camshaft had failed due to a camshaft position timing performance bank code. The contact replaced the spark plugs and, while doing so, noticed oil in the thread of cylinder #3 spark plug. The contact became aware of NHTSA Campaign Number: 17V209000 (engine and engine cooling). The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.

The contact owns a 2015 Ford Fiesta. The contact stated that while the vehicle was parked, the front passenger's door latch failed to latch as needed, and the front passenger's door failed to close securely. The contact used duct tape to prevent the door from opening unexpectedly. The contact stated that the failure started shortly after the vehicle was purchased. The contact stated that the vehicle was taken to several independent mechanics however, the failure was not duplicated. The dealer was made aware of the failure and provided the contact the cost for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 89,072.

On June1, 2022 Mel Hambelton Ford replaced all 4 door latches do to recall. A few weeks ago I noticed that my 2 back doors were NOT Locking. They would click, but would not lock. Front doors work fine. The New latches they put in are as follows. LF-280720, LR-110820, RR-270914 and, RF-290914. I have attached the dated Invoice. In order to keep the doors from opening, I have taken my backseat belts and looped them through the door handles and fastened them. I am concerned that my car can be broken into do to the malfunction of the back door latches not locking. This is a major safety issue. Please advice as to how I should proceed?

In the year 2016 I purchased my Ford focus fiesta license plate [XXX] Vin# [XXX] ?Noticing my driver and passenger, which is left and right rocker molder was a little loose from the pens that held them. The car was brand new. It's a 2015 only 6 miles on odometer time of purchase. I told the salesman about it and he said it was nothing to worry about That the ROCKER MOLDING DRIVER AND PASSENGER WHICH refer to two left and right rocker molde are stabler.?On [XXX] the Left Rocker molder had came loose to approximately was held by 2 pins. I was concerned for the safety matter of this vehicle being on the freeway for the safety of others and myself so I had a repaired on November 4, 2024 due to a safety issue and not a cosmetic issue at Crash Champion as repair technician Manuel recommend to repair to safety issues. Here is what Crash Champions recommend Miguel Lopez Service Advisor CC712-CONCORD VDM (925) 689-1739 [XXX] From: Miguel Lopez Sent: Monday, November 11, 2024 10:20 AM To: [XXX] Subject: POST REPAIRS - FOLLOW UP Dear [XXX] , I’m following up regarding the recent repairs performed on your 2015 Ford Fiesta. Your safety is our top priority & wanted to ensure you that we’ve taken the necessary steps to address the concerns that were found and identified as safety issues on the vehicle. Our team had thoroughly reviewed the situation where parts were found to be coming loose, which we understand could pose a significant hazard on the road. These parts being identified as both your Left & Right Lower Rocker Moldings. Prior to repairs these moldings were only being held by 2 plastic retainers on each side, posing a danger of falling off. These plastic retainers could have potentially broken off & causing the moldings to fly off on the road resulting in a possible accident. We’ve also conducted a thorough inspection to ensure that your vehicle is roadworthy and s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Clutch and actuators diagnosed as needing to be replaced. This was a recall / campaign from ford . I did not own the vehicle when recall was sent out in 2019. The new clutch has not been installed and now needs to be . Also, Very low mileage on this vehicle . Ford should stand by its product and replace the recall free of charge .

The contact owns a 2015 Ford Fiesta. The contact stated that on several occasions while driving at various speeds, the RPM increased but the vehicle failed to respond as intended. The contact stated that on several occasions while driving, the check engine warning light illuminated and then disappeared. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.

The contact owns a 2015 Ford Fiesta. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway, where the failure persisted. The “Service Transmission” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 149,000.

Ford Dealership determined the TCM is the culprit for my transmission issues. The check engine light is illuminated. Car revs up but goes no where. There is an active extension warranty issued by Ford but for some reason my VIN is not included.

The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle stalled and was jerked. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.