2015 FORD FIESTA Complaints

The contact owns a 2015 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle stalled and began to lose motive power. The contact was able to pull the vehicle over to the side of the road and the vehicle restarted however, the gear shifter failed to move out of park(P). The contact stated that the vehicle shut off with the “Transmission Malfunction -Service” warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the clutch which needed to be replaced. The dealer stated no failure was found with the transmission, but the contact is concerned the failure is with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not available.

Transmission control module for a 2015 Ford Fiesta Is admitted by Ford as faulty, and a known issue. This part has had to be replaced several times, And there's no guarantee on durability Or that there won't be future issues. Ford has admitted safety issues include loss of transmission engagement while driving, lack of power and slow or delayed shifting, No start, shuddering, stalling, slipping, ECT.

For as long as I've had my car - 2017 till now - it's had what I term a "hiccup" after receiving gas. The engine would slightly shudder for the first 5-10 minutes after I filled the car with gas. This was not from overfilling the tank as I never max out the tank. I didn't think much about this until a few months ago. A few minutes after filling my car with gas, the engine shuddered severely and the RPM dropped to zero. This caused the engine to die and left me unable to exit from the turn lane. No warning lights appeared on my dash. I turned on the hazard lights and rolled down the window, but eventually all the lights inside the car died. I was stuck in a left turn lane, unable to move. I had to stick my hand out the window to direct other cars to drive around me. I requested a tow via my car insurance company and the drive arrived within ~15 minutes. The tow truck driver was able to restart my car and we towed it to the local Ford Service center. I explained the issue to the service department, but they were unable to replicate the issue and thus did not resolve it. Since then, the same issues has occurred every time I refill the gas tank. Regardless of how much gas is added or how full the tank was after receiving gas. After adding gas, I have begun immediately parking at the gas station to wait out the engine shudders. They do stop after ~10 minutes, but during that time they have caused the engine to die again. In the past weeks, I've also begun to observe a minor engine shudder even when stopped at a red light. I have never observed a warning light. Online research has shown a number of other people experiencing this issue. It seems the likely cause is a faulty fuel vapor purge valve. This valve may be allowing liquid fuel to flow to the engine, causing the engine to shudder and die. I will be taking my car to a different service center in hopes of the issues being resolved and not getting stranded again. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’ve owned my 2015 Ford Fiesta for about 7 years now. Within the first year, I contacted the Ford dealership explaining noises when driving and my dual clutch shifting gears. I sent them video sound recordings. They said it was typical of this transmission. The car has never felt smooth but “ok enough,” until 18months ago when I reported gears slipping. No error codes were detected but parts of my clutch were replaced. Now, 16,000 miles later I brought my car into ford dealership saying I felt the gears slipping. They diagnosed a few other maintenance pieces like brakes and tires but said nothing was detected with the transmission and clutch. 3 weeks later, I was driving on a highway - lake shore drive in chicago, and my check engine light came on. My car would not change gears or accelerate past the 30mph I had been going. I felt like I was in neutral. I exited, fearing an accident. In stop and go traffic I used my hazard lights because I could not accelerate at each stop sign. I made it to a safe spot to pull over and then realized i could not reverse! I had my car towed to the ford dealer from 3 weeks prior. At this point they could read a few clutch error codes but cannot be certain of the actual cause. In order to do so, they need my consent of a possible $1500 service charge for investigating the issue. Ford costumer service line has said “oh wow, we’re glad your weren’t in an accident. I’m Sorry, your car does not meet criteria for any support from Ford.” Ford has knowingly kept these faulty transmissions on the road and now they are telling me that they will not help look into my vehicle’s transmission and safety issues. This seems unreasonable when the issue is clearly linked to the faulty dual clutch Powershift system. 1.5 million Ford Fiestas may still be registered and driven with Ford offering nothing other than “I’m really glad you dodged an accident and made it off the highway.”

The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle was leaking oil. The contact was unaware of any warning lights being illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the cylinder head being cracked. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 82,000.

Oil pickup is clogged in sump, preventing proper oiling of engine, in turn effecting air vacuum pump, in turn sporadically effecting brake effectiveness. Brake pedal is suddenly stiff and car does not slow down. Oil warning light on cluster illuminates, but not always.

Continued issues with the fuel delivery system (fuel pump?) Vehicle has stalled out on the highway at high speeds, failed to start, running rough at various time and does not respond to accelerator.

Depressed clutch to slow down and turn left. When mostly through the turn shifted into 3rd gear and attempted to accelerate through the end of the turn. There wasn't any acceleration the engine had stopped running. Local shop said that the engine has low compression and will not start.

The contact owns a 2015 Ford Fiesta. The contact stated while driving 25 MPH, the vehicle began to lose forward momentum. The contact stated that the check engine warning light was illuminated. The contact pulled over and stopped the vehicle but did not turn off the vehicle. The contact attempted to shift into reverse(R) but the vehicle only revved while depressing the accelerator pedal. The contact attempted to shift into drive (D) and the vehicle revved but did not move forward. The contact turned off the vehicle and had it towed to a dealer. The vehicle was diagnosed by the dealer and determined that the TCM needed to be replaced. The vehicle was repaired by the dealer under Customer Satisfaction Program: 14M02 Transmission Control Module (Power Train). The vehicle had been repaired. The contact was called by the dealer, prior to retrieving the vehicle, and was informed that the actual failure was the clutch, however the dealer advised that the vehicle was no longer under warranty coverage for Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

The contact owns a 2015 Ford Fiesta. The contact stated that while driving at 30 MPH, the vehicle began to jerk, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the powertrain control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 93,000.