2013 FORD FIESTA Complaints

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20-35 MPH, THE VEHICLE SHUTTERED, HESITATED, AND MADE A CLANKING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED, FAILED TO ACCELERATE, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TRANSMISSION CONSTANTLY JERKS, BUCKS, HESITATES, AND REVS TO HIGH RPM. MY NERVOUSNESS BEGINS WHEN GOING FROM A COMPLETE STOP TO TRYING TO CROSS FOUR LANES OF TRAFFIC. THE AUTOMATIC TRANSMISSION HESITATES, BUCKS, JERKS, WHILE PRAYING I CAN CROSS THE LANES OF TRAFFIC WITHOUT GETTING KILLED. ONCE THE TRANSMISSION KICKS INTO 3RD AND 4TH GEAR, JERKINESS STOPS AND IT BEHAVES LIKE A CAR SHOULD. APRIL 2014, FORD SERVICE CENTER FINDS A LEAK FROM BELLHOUSING. REPLACED SEALS. CLEANED THE CLUTCH. SENT ME ON MY WAY. MAY 2014 - CAR CONTINUES TO SHUDDER AND JERK. CLUTCH REPLACED. FEBRUARY 2015 - TRANSMISSION STILL CONTINUES TO BUCK, JERK, MAKE NOISES. FORD SERVICE CENTER PERFORMS REFLASH AND RELEARN ADAPTIVE. ANOTHER CLUTCH ORDERED. 2-4 WEEK BACK ORDER. MARCH 2015 - FORD SENDS FIELD ENGINEER TO INSPECT CAR (LEMON LAW). CAR PASSES ALL OF FORD'S INSPECTIONS. CAR CONTINUES TO HESITATE, JERK, AND MAKE GRINDING NOISES. MAY 6, 2015 - BRING CAR TO FORD SERVICE CENTER FOR SEVERAL RECALLS. CLUTCH FINALLY REPLACED. MAY 18, 2015 - CHECK ENGINE LIGHT GOES ON. FIESTA GOES TO FORD SERVICE - CATALYTIC CONVERTER NEEDS TO BE REPLACED (16,300 MILES) GOING TO ARBITRATION FOR LEMON LAW THIS WEEK.

ON FRIDAY MAY 22ND 2015 AT APPROX 4PM I TOOK MY FAMILY OUT FOR DINNER AND WHEN WE GOT TO THE RESTAURANT THE PASSANGER DOOR WOULD NOT CLOSE, AND IT HASN'T SINCE THEN. I LEARNED BY RESEARCHING ON LINE THAT THIS IS AN EFFECTIVE RECALL. IT HAS HAPPENED TO ME PREVIOUSLY ON THE REAR PASSANGER DOOR AS WELL WHICH IS THE DOOR WHERE MY DAUGHTER CHILD SEAT IS, SAME STORY WE WENT OURTFOR DINNER, GOT TO THE PLACE AND THE DOOR WOULD NOT WORK. IT IS VERY FRUSTATING BECAUSE WHEN YOU BUY A NEW CAR YOU EXPECT NOT TO HAVE ANY ISSUES FOR A LONG TIME. I BOUGHT THIS CAR WITH 700 MILES ON IT, AT 18K I HAD A BLOWN ENGINE THAT WAS REPLACED BY THE DEALER (WHAT AN INCONVENIENCE), THEN I HAD THE REAR PASSANGER DOOR LATCH BROKEN, RIGHT AFTER MY WARRANTY MILES (DEALERSHIP WANTED ALMOST $500 FOR THE REPLACEMENT) SO I GOT THAT FIXED SOME WHERE ELSE. NOW AT 67K THE OTHER DOOR. BEING MY ONLY CAR I HAVE, IT MAKES THINGS VERY COMPLICATED, TO ARRANGE MOVING THE FAMILY EVERY TIME THIS CAR BREAKS DOWN ITS A MISSION IMPOSSIBLE. IF MR. HENRY FORD WAS ALIVE HIS WOULD BE ASHAMED OF WHAT THESE PEOPLE ARE DOING WITH HIS BRAND. HOW IT IS POSSIBLE THAT A CAR MANUFACTURER THAT HAS EXISTED FOR OVER 100 YEARS CANNOT MAKE THINGS RIGHT THE FIRST TIME AND WE AS CONSUMERS HAVE TO PAY THE CONSEQUENCES. THEY SHOULD BE MANDATED TO REPLACE THE ENTIRE CAR BY NOW, NOT ONLY REPAIR THE FAULTY EQUIPMENT BESIDES THEY DON'T KNOW WHAT CUSTOMER SERVICE IS. I WISHED I WOULD'VE STAY WITH MY VW JETTA WHICH I OWNED FOR ALMOST THREE YEARS AND NEVER HAD ISSUES, CUSTOMER SERVICE WAS AMAZING, BUT I WANTED TO SUPPORT THE US INDUSTRY, I WAS WRONG, I HAD THE SAME ISSUES WITH CHEVROLET. FROM THIS POINT ON I WON'T BY AMERICAN CARS ANYMORE UNLESS YOU CAN BUY AND RETURN IT FOR THE FULL AMOUNT AND NO QUESTIONS ASKED.

WHILE TRAVELING AT 55 MPH ON THE HIGHWAY MY FORD FIESTA STARTED TO NOT SHIFT UP OR DOWN AND SEEMED A BIT STUCK. AFTER TAKING IT TO THE DEALER THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE. ONLY A COUPLE MONTHS LATER THE CAR STARTED TO HAVING TROUBLE WITH GEAR SHIFTING AT LOW AND HIGH SPEEDS AND ALSO SEEMS TO SLIP WHEN TRYING TO SHIFT. CAR HAS REPEATEDLY COME CLOSE TO STALLING AND HAS LOST ALMOST ALL POWER AT VARIOUS TIMES. THE CAR DEALER NOW SAYS IT NEEDS A NEW CLUTCH AND IT WILL TAKE 16 WEEKS FOR IT TO ARRIVE. UNTIL THEN I AM NOT TO DRIVE IT LONG DISTANCES. VERY DANGEROUS CAR, I AM AFRAID I WILL BE HIT TRYING TO TURN BECAUSE THE ENGINE WILL LOSE POWER AT THE WRONG TIME.

EVER SINCE I BOUGHT THIS CAR BACK IN JULY OF 2013 IT HAS HAD TRANSMISSION ISSUES. IT FAILS TO ACCELERATE QUICKLY, INSTEAD JUST GRINDS GEARS AND VIOLENTLY SHAKES. FORD SUPPOSEDLY "FIXED" THIS 6 MONTHS AGO, WITH THE END RESULT BEING ACTUALLY WORSE. I WAS TOLD IT NEEDED ANOTHER PART (CLUTCH) AND HAVE BEEN WAITING 6 WEEKS FOR IT, WHICH IS HOW LONG THEY SAID IT WOULD BE. I JUST CALLED AND THEY SAID THIS IS SUCH A BIG ISSUE THAT THERE WERE 35,000 OF THESE PARTS ON BACK ORDER AND IT WOULD BE ANOTHER 12 WEEKS AT LEAST UNTIL THIS ISSUE IS FIXED. THIS IS A HUGE SAFETY CONCERN! I HAVE 2 LITTLE CHILDREN AND IF A CAR WERE TO SWERVE INTO MY LANE I WOULD NOT BE ABLE TO ACCELERATE OUT OF THE WAY. I TOLD THIS TO FORD AND WHAT THEY SAID IS THAT "THIS HASN'T HAPPENED YET" WHICH AFTER READING REPORTS ONLINE, I CAN TELL IS UNTRUE. THOUSANDS AND THOUSANDS OF COMPLAINTS HAVE BEEN FILED FOR OVER 4 YEARS. THEY DIDN'T OFFER ANY OTHER ASSISTANCE, EXCEPT TO TELL ME THAT MAYBE I SHOULD JUST TRADE IT BACK IN. I DON'T UNDERSTAND HOW THIS ISSUE HASN'T BEEN ADDRESSED YET. AND IT IS SHOCKING TO SEE HOW LITTLE FORD CARES FOR THE SAFETY OF THEIR CUSTOMERS.

UPON CLOSING REAR PASSENGER DOOR, THE DOOR LATCH BROKE AND WOULD NOT ALLOW THE DOOR TO SHUT OR THE VEHICLE TO BE SECURE. THIS OCCURRED AWAY FROM HOME AND WAS PROBLEMATIC IN THAT THE VEHICLE COULD NOT BE SECURED, LOCKED OR SHUT. WE HAD TO STRAP THE DOOR SHUT UNTIL WE COULD OBTAIN REPAIR, WHICH COST AROUND $500. *TR

WHEN STARTING TO ACCELERATE THE CAR WILL BEGIN TO SHUTTER AND ACT LIKE IT WANTS TO DIE AND THEN IT WILL STOP AND CONTINUE TO SHIFT AND ACCELERATE WITHOUT A PROBLEM. THIS IS AN ONGOING PROBLEM BETWEEN SPEEDS OF 10-25 MILES PER HR. THE MOST TIME IT WILL PERFORM THESE PROBLEMS IS WHEN THE CAR HAS BEEN DRIVEN OVER AN HOUR OR IN HOT N HUMID TEMPERATURES. THE SHUTTERING AND ATTEMPTING TO DIE IS GETTING WORSE. WHEN EXAMINED BY FORD DEALERSHIP THEY DISCOVER NO PROBLEM AND SUGGESTED I LIVE WITH THE PROBLEM OR BETTER YET BABY THE CAR. IDID NOT PAY $26000 TO BABY A CAR THAT HAS A BAD TRANSMISSION. UNLESS A RELIABLE SUGGESTION IS GIVEN ME ON HOW FORD WILL FIX THE CAR I WILL CONSULT AN ATTORNEY IN THE NEAR FUTURE. *TR

TL* THE CONTACT OWNED A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY WHEN THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TRANSMISSION JERKS, JUMPS, HESITATES AND MAKES HORRIBLE GRINDING NOISE. TRANSMISSION WAS COMPLETELY REBUILT AT 13000 MILES, BUT WITHIN 5000 MILES IT WAS DOING THE EXACT SAME THING. I FEEL VERY UNSAFE AT TIME, ESPECIALLY IN LOW GEARS. I FEAR I WILL TURN LEFT AND THE CAR WILL STALL OR THAT IT WILL JUMP FORWARD SO HARD I MAY REAR END SOMEONE. *TR