2014 FORD FIESTA Complaints

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE HARD EDGE ON THE TRIM OF THE STEERING WHEEL WOULD CONSTANTLY CUT THE CONTACT'S HAND. ALSO, THE CONTACT MENTIONED THAT THE STEERING WHEEL WOULD VIBRATE AND A BUZZING NOISE EMITTED FROM THE STEERING COLUMN. IN ADDITION, THE VEHICLE FAILED TO SHIFT WHEN IN REVERSE, THE VEHICLE WOULD GRIND AND INDEPENDENTLY SHIFT IN TO NEUTRAL. THE TRACTION CONTROL AND HILL ASSIST ALSO INTERMITTENTLY ILLUMINATE WHILE DRIVING. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALER, ON 5 SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MODULE, SENSORS, NVH TAPE, STEERING WHEEL, STEERING MODULE, REPROGRAMMED MAIN COMPUTER, AND AIR BAGS WERE ALL REPLACED. A FORD ENGINEER WAS CONTACTED TO DIAGNOSE THE CAUSE OF ALL THESE FAILURES. HOWEVER, ALL FAILURES EXCEPT THE TRACTION CONTROL AND HILL ASSIST LIGHT WERE NOT RECTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 2,420.

VIOLENT LEFT SIDE COLLISION (T BONE TYPE) BY HIGH POWERED 400 HP 1995 CHEVROLET COMARO GOING THROUGH A STOP SIGN, ACCELERATING ACROSS FOUR LANES, THEN LEAVING THE SCENE OF THE ACCIDENT. I WAS NOT INJURED. THE CAR WAS SIGNIFICANTLY DAMAGED. THE CAR WAS PUSHED PERPENDICULAR AND PARTLY ROTATED. THERE WERE TWO EYE WITNESSES. AFTER A MOMENT OF RECOVERY I GAVE CHASE AND CAUGHT THE DRIVER IN A DRIVEWAY SEVERAL BLOCKS DOWN WISCONSIN AVE IN TAMPA FLORIDA. CALLED POLICE AND MY INSURANCE COMPANY USAA. I WAS THE ONLY OCCUPANT. AIR BAGS DID NOT DEPLOY. I REPORTED THIS TO FORD AND REGIONAL SERVICE MANAGER SEEMED TO TAKE GREAT INTEREST INITIALLY AND SAID SHE WOULD HAVE AIR BAGS THOROUGHLY EVALUATED AFTER COLLISION REPAIR. AFTER REPAIR, A MONTH LATER, I CALLED HER AND SHE DELAYED RESPONDING FOR THREE WEEKS, FINALLY RESPONDING AFTER MANY CALLS TO FORD CUSTOMER SERVICE CENTER. SHE SAID AIR BAGS WERE CHECKED BY GREENWAY FORD WHERE I HAD COLLISION REPAIRED. THIS WAS NOT TRUE AND A LIE. SERVICE WAS NOT AWARE OF POSSIBLE NON DEPLOYMENT OF SIDE AIRBAGS WHEN FRONT PASSENGER SEAT WAS UNOCCUPIED. SERVICE CHECKED ALIGNMENT ONLY. FURTHER PRESSING FORD TO FOLLOW THROUGH WITH THEIR INITIAL DIRECTIONS TO HAVE AIR BAGS EVALUATED HAS RESULTED IN FORD REFUSING TO EVALUATE SIDE AIR BAG FUNCTION RELATIVE TO NOT DEPLOYING AS A RESULT OF THIS VIOLENT SIDE COLLISION. I AM REPORTING THIS TO YOU BECAUSE I HAVE DOUBT WHETHER THE SIDE AIR BAGS IN MY FORD FIESTA 2014 AND A SECOND FORD FIESTA 2014, ([XXX]), I PURCHASED AFTER THE ACCIDENT, MAY NOT HAVE FUNCTIONAL SIDE AIR BAG DEPLOYMENT WITH THE RIGHT FRONT SEAT UNOCCUPIED, A POTENTIAL SAFETY RISK FOR OCCUPANTS OF THE REAR SEAT. IF I CAN HELP WITH ANY ADDITIONAL INFORMATION REGARDING MY ACCIDENT PLEASE DO NOT HESITATE TO CONTACT ME AT [XXX] OR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEARS SHIFTED AUTOMATICALLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TRANSMISSION SHIFTS HARD AND RATTLES THE CAR. ALSO CAUSING WHEEL SPIN WHEN SHIFTING. *TR

2014 FORD FIESTA SE WITH ABOUT 15,000 MILES STARTED HAVING SHUTTERING PROBLEMS THAT ARE EXTREMELY VIOLENT AND COULD CAUSE LOSS OF CONTROL AND IS THOUGHT TO BE A SAFETY CONCERN TO DRIVER AND OTHERS ON ROAD. I HAVE OWNS THIS CAR SINCE BRAND NEW FROM THE DEALERSHIP. I STARTED HAVING PROBLEMS WITH THE POWERTRAIN AROUND 14000 MILES. THE PROBLEM IS A SEVERE SHUTTER PROBLEM WHEN YOU ACCELERATE. THE ONLY WAY TO STOP THIS PROBLEM WHEN IT IS HAPPENING IS TO LET THE GAS PEDAL OUT OF GIVE IT A LOT MORE GAS. THIS CAN HAPPEN AT ANY SPEED FROM 5 MPH TO 50 MPH THAT I HAVE EXPERIENCED IT. THE SHUTTER JERKS THE DRIVER FORWARD AND BACKWARD VERY FORCEFULLY. I TOOK THE CAR IN UNDER WARRANTY AND WAS TOLD THAT THE THIS IS NORMAL AND SENT BACK HOME. AT 15000 MILES I TOOK THE CAR IN AND THEY SAID THE DUAL CLUTCH SEAL WAS LEAKING AND THEREFORE RUINED THE CLUTCH. THEY REPLACED ALL PARTS AND CALLED TO SAY IT WAS COMPLETE. THEY LEFT VOICEMAIL, AND WHEN I CALLED DEALERSHIP BACK THEY SAID THE NEW PARTS HAD BROKE WHILE ON THE TEST DRIVE AND THEY HAD TO ORDER EXACT PARTS AGAIN. DEALERSHIP TOOK ANOTHER FEW DAYS TO FIX AND THEN I RECEIVED THE CAR. NOW FEB 2015 CAR IS DOING EXACT SAME THING AND HAS 24000 MILES ON. THE SHUTTERING IS A SAFETY CONCERN AS IT COULD RESULT IN MY WIFE OR I LOOSING CONTROL OF THE VEHICLE WHEN IT DOES THIS AT HIGH SPEED. I DO NOT UNDERSTAND HOW THIS DOES NOT CAUSE A SAFETY VIOLATION? THANKS FOR YOUR TIME. *JS

SNOW IS ENTERING THROUGH THE COWL TOP ARE AND MELTING, THE WATER ENTERS THE BLOWER MOTOR AND THEN FREEZES THE BLOWER MOTOR. THIS MAKES IT SO MY CAR HAS NO HEAT OR FUNCTIONAL DEFROSTER. WHEN I BROUGHT THE CAR BACK TO THE DEALERSHIP I PURCHASED IT FROM THEY STATED IT WAS A "DESIGN FLAW" AND "COMMON PROBLEM." THE SUGGESTION THEY GAVE ME WAS TO KEEP SNOW AND ICE AWAY FROM THE COWL TOP WHICH IS UNREALISTIC FOR WHERE I LIVE. I HAVE DRIVEN TO AND FROM WORK THREE TIMES THIS WINTER WITHOUT HEAT IN MY CAR, AND SINCE THERE IS NO DEFROSTER MY WINDOWS ALSO HAVE TO BE CRACKED OPEN TO MAKE SURE THAT WINDOWS DO NOT FOG. *TR

VEHICLE EXHIBITS A CONSTANT SHUTTERING/JARRING EFFECT FROM THE TRANSMISSION WHILE UNDER ACCELERATION AND DURING SHIFTS. VEHICLE TRANSMISSION ISSUE CAUSES INTERMITTENT ACCELERATION WHICH RESULTS COULD CAUSE AN ACCIDENT. VEHICLE HAS BEEN ENTERED FOR SERVICE ON 2 SEPARATE OCCASIONS FOR THIS ISSUE, AND HAS YET BE RESOLVED. *TR

10/25/14 PURCHASED FORD FIESTA, FROM FLETCHER JONES IMPORTS. ON 10/28/14 FIESTA WOULD NOT START AND WAS TOWED BACK TO FLETCHER JONES. ON 12/15/14 FIESTA WOULD NOT START AND WAS TOWED TO FRIENDLY FORD DEALER. ON FEBRUARY 2 FIESTA WOULD NOT START AND AGAIN TOWED TO FRIENDLY FORD DEALER; WHERE, AT THE WRITING OF THIS FIESTA COMPLIANT { 2/05/15} IS STILL AT FRIENDLY FORD DEALER. I AM A SENIOR AND I FEEL I WAS A PREY, I WAS NEVER INFORMED OF THE CAR MECHANICAL CONDITION. I WAS INTIMIDATE BY [XXX] , WHO TOLD ME, "YOU BOUGHT IT, YOU OWN IT, AND THAT NEVADA DOES NOT HAVE A LEMON LAW. I PAID CASH FOR THAT FORD FIESTA. CAN YOU HELP ME COME TO A FAIR AGREEMENT OR TO RETURN THE FIESTA BACK TO FLETCHER JONES IMPORTS, LAS VEGAS, NV 89117. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2014 FORD FIESTA AUTO WITH 4982 HAS DEVELOPED A SERIOUS JUDDERING AND LOSS OF POWER WHEN MOVING AWAY FROM STAND STILL OR ACCELERATING AT LOW SPEED. THIS HAS CAUSED PROBLEMS ENTERING MAJOR ROADS AND ON TESTING THE PROBLEM I HAD TO MOVE OVER QUICKLY TO A SIDE TURN TO PREVENT AN 18 WHEELER RUNNING IN THE BACK OF THE FIESTA. MOVING OFF FORWARD IS VERY JERKY AND REVERSING HAS THE SAME PROBLEM. THIS SERIOUSLY AFFECTS THE ABILITY TO DRIVE THIS VEHICLE SAFELY AND IN LESS EXPERIENCED HANDS WILL LEAD TO SERIOUS ACCIDENTS. I HAVE MANY YEARS EXPERIENCE IN MOTOR SPORT, ROAD TESTING VEHICLES AND HAVE PASSED THE INSTITUTE OF ADVANCED MOTORISTS IN THE UK, ONE OF THE MOST DIFFICULT DRIVING TESTS IN THE WORLD TODAY. THE FORD FIESTA IN QUESTION IS USED ON THE ROADS OF FLORIDA USA IN MY OPINION THERE SHOULD BE A MAJOR RECALL BEFORE THERE IS A FATALITY. *TR

WHILE AT A STOP LIGHT AND ATTEMPTING TO ACCELERATE THE CAR HESITATED AND DID A JUMPING LIKE SHUDDER/SHAKING. IT STOPPED AFTER THE CAR WAS JUST ABOVE THE 20 MPH MARK. SINCE IT DID NOT HAPPENED AGAIN FOR A FEW WEEKS DID NOT TAKE IT INTO CONSIDERATION, AND DID NOT ATTEMPT TO TAKE IT TO THE DEALER. MOST OF THE TIMES THEY TELL YOU THE HESITATION AND SHAKING NEED TO BE PRESENT WHEN THE INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF IT. I WAS RESEARCHING SOME TSB# AND FOUND OUT THIS SHAKING AND HESITATION WAS A MORE SERIOUS PROBLEM THAT WE (MY SPOUSE AND I) THOUGHT AND WANTED TO FILE A COMPLAINT ABOUT THIS. *TR