2013 FORD FIESTA Complaints

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR PASSENGER SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, THE DOOR LATCH FOR THE FRONT AND REAR DRIVER SIDE FAILED AND WERE REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ON NUMEROUS OCCASIONS. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I WENT TO CLOSE THE BACK PASSENGER SIDE DOOR AND THE LATCH WOULDN'T CATCH ALL OF A SUDDEN. WITH NO PRIOR INCIDENTS OR INDICATION OF AN ISSUE, THE LATCH JUST BROKE - WHEN I TOOK IT TO THE DEALERSHIP, THEY SAID THEY HAVE HAD A LOT OF THESE TYPES OF ISSUES HAPPEN BECAUSE OF FAULTY DEFECTIVE LATCHES FROM THE MANUFACTURER. 3 MONTHS LATER AND THE FRONT PASSENGER DOOR LATCH DOES THE SAME EXACT THING. AND I HAVEN'T GOTTEN ONE NOTICE ON THIS DEFECTIVE LATCH, BEFORE OR AFTER MY INCIDENT. I WOULD THINK SAFETY WOULD BE A MAJOR CONCERN FOR FORD - WHO WOULD WANT THEIR DOORS NOT BEING ABLE TO SHUT?? SINCE THEY ACKNOWLEDGED OTHER CARS HAVING THE SAME ISSUE, I DON'T BELIEVE I JUST RECEIVED A LEMON, BUT I SURE WON'T BE BUYING FORD AGAIN! *TR

TWICE AS I WAS ENTERING INTO AN INTERSECTION DURING A LEFT HAND TURN THE PASSENGER DOOR (FIRST TIME) FLUNG OPEN. I COULD NOT CLOSE IT SO I DROVE WITH THE SEAT BELT TIDE TO THE DOOR FOR 4 MILES TO THE NEAREST FORD DEALER FOR SERVICE. THEY ACKNOWLEDGED THAT THIS HAS HAPPENED TO OTHER DRIVERS. THESE LATCHES ARE APPARENTLY DEFECTIVE. FORD ONLY REPLACED THE DEFECTIVE DOOR LATCH LETTING ME DRIVE OFF WITH THE POSSIBILITY OF OTHER LATCHES FAILING IN THE FUTURE. SATURDAY EVENING BEFORE EASTER THE REAR PASSENGER DOOR FLEW OPEN AS I WAS DRIVING THROUGH AN INTERSECTION. SINCE THE DOOR DID NOT CLOSE THE CABIN LIGHT STAYED ON UNTIL THEY FINALLY GOT TO FIXING IT. AGAIN THEY CAN ONLY FIX THE BAD DOOR LATCH, AND WILL NOT REPLACE THE OTHER TWO. THIS IS A VERY VERY VERY HAZARDOUS ISSUE WHICH COULD BECOME DEADLY TO BICYCLISTS OR PEDESTRIANS. *TR

THE REAR DOOR BEHIND THE DRIVER WOULD NOT CLOSE. I DISCOVERED THAT THE REAR DOOR LATCH MECHANISM BROKE CAUSING THE DOOR TO NOT CLOSE. *TR

CAR WAS PARKED AND I OPENED THE BACK PASSENGER DOOR TO PUT SOMETHING IN, THEN CLOSED THE DOOR. JUST BEFORE BACKING OUT, DOOR INDICATOR LIGHT CAME ON THAT THE BACK PASSENGER DOOR WAS OPEN. THE BACK DOOR WAS NOT LATCHED CLOSED. WHEN I TRIED TO CLOSE IT, IT DOES NOT STAY LATCHED. CURRENTLY THE DOOR IS KEPT CLOSED WITH A BUNGEE CORD AND A ZIP TIE. *TR

THE CAR WAS PARKED. I OPENED THE RIGHT REAR DOOR TO PULL SOMETHING OUT AND WHEN I CLOSED THE DOOR IT BOUNCED BACK. THE DOOR DOES NOT LATCH AND IS STUCK OPEN. I MADE SURE THERE ARE NO OBSTRUCTIONS. I TRIED SLAMMING IT, CLOSING IT SLOWLY BUT FIRMLY, I FIDDLED WITH THE LATCH AND THE CHILD SAFETY LOCK BUT HAD NO LUCK. IT JUST WON'T STAY CLOSED. *TR

I GOT OUT OF MY CAR, CLOSED DRIVER'S DOOR, IT WOULDN'T CATCH ON THE LATCH. THE DOOR MECHANISM IS NOT IN THE CLOSED POSITION INDICATING IT WAS STUCK. THE DOOR MECHANISM IS IN THE OPEN POSITION AND WON'T CATCH ON THE LATCH. *TR

FIRST TIME: 10/10/2014 DURING THE MORNING, THE CAR WAS PUT IN MOVEMENT AND THE RIGHT FRONT DOOR OPENED BY ITSELF AND IT DID NOT CLOSE AGAIN. THE DEALER SERVICE DEPARTMENT FOUND THAT IT WAS A LATCH FAILURE, THEY HAD TO REPLACE IT. SECOND TIME: 03/26/2014 DURING THE NIGHT THE CAR WAS GETTING PARK AND THEN THE RIGHT BACK DOOR OPENED BY ITSELF AND IT DID NOT CLOSE AGAIN. THE DEALER SERVICE DEPARTMENT FOUND ANOTHER LATCH FAILURE, THEY HAD TO REPLACE IT. *TR

3/27/15 I ONLY HAD MY CAR FOR A YEAR(THE PROBLEM STARTED FROM THE FIRST WEEK OF PURCHASE I CALLED THEY TRY TO BRAIN WATCH ME STATING THE CAR WAS BUILT THAT WAY). AND I'M IN THE PROCESS OF TAKING MY CAR BACK IN FOR SERVICE. I JUST TOOK IT IN A WEEK AGO FOR THE SAME CONCERN. THE VEHICLE HESITATES SEVERELY GEARS AND TRANSMISSION SHUDDERS. THIS IS A SAFETY HAZARD WHEN IN TRAFFIC THE TRANSMISSION WILL STALL AND PULL. I'M IN DANGER OF ANY NORMAL SPEED CAR HITTING ME FROM BEHIND. FORD DEALER WANTS TO PUT ME IN A WAITING LIST FOR A CLUTCH AND TRANSMISSION ISSUE. FORD SHOULD BE MORE CONCERN FOR THEIR CONSUMERS!!!! BUT FOR THE LOOK OF IT THEY DO NOT CARE!!! I'M FEAR FOR MY SAFETY. THEY REFUSE TO GET ME INTO A NEW CAR OR EVEN LOAN ME A CAR.(THIS IS FORD IN THE SAN FERNANDO VALLEY) THIS CAR SHOULD NOT BE ON THE ROAD IT IS A HAZARD FOR THE REST OF THE DRIVERS AS-WELL. *TR

TL*THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED INTERMITTENTLY . THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/10/15*CN THE CONSUMER STATED THE ENGINE LIGHT WOULD ILLUMINATE AND THEN GO OUT. ALSO, THE VEHICLE ACCELERATED ON ITS OWN WHILE THE CRUISE CONTROL WAS ACTIVATED. UPDATED 08/20/15*JB