2013 FORD FIESTA Complaints

COMPLAINT - Request Ford Dealer to honor recall -to add me on waiting list Airport Ford service personal not helpful and abrupt TCM transmission RECALL 14M02 2013 fiesta it has 57000 miles

The contact’s daughter owns 2013 Ford Fiesta. The contact stated while his daughter was driving at 40 MPH, the accelerator pedal was depressed but the vehicle failed to respond. The contact was unsure whether there were warning lights illuminated. The contact’s daughter was able to continue driving. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts had been on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were not available. The failure mileage was approximately 54,000.

The contact owns a 2013 Ford Fiesta. The contact stated while driving 35 MPH, the accelerator pedal was depressed and the RPM increased with the engine revving; however, the vehicle failed to respond. Additionally, the vehicle also failed to reverse as needed. The contact stated that the vehicle also failed to exceed 10 MPH while driving. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.

The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle would surge while driving and the vehicle was making an abnormal clinking sound. Additionally, the contact stated while driving 35 MPH, the vehicle was surging significantly and started to decelerate independently. The "Transmission Malfunction. Service Now" message was displayed. The contact released the accelerator pedal and depressed the brake pedal. The contact then slowly depressed the accelerator pedal and the vehicle responded. The contact was able to continue driving at slower speeds. The dealer was contacted and informed the contact that they did not have an early availability for diagnostic test. The vehicle was taken to a transmission specialist where it was diagnosed that the Transmission Control Module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 35,200.

The contact owns a 2013 Ford Fiesta. The contact stated that while coming to a stop, the vehicle shuddered and hesitated before stalling. The transmission failure message was displayed. Additionally, on several occasions, the vehicle would not immediately respond after shifting to reverse(R). The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified but no assistance was offered. The approximate failure mileage was 83,000.

This happened back in NOV. 2016. I seen the the recall from Ford on 2.9 million cars. Although my make and model is not specifically named in the recall, it is exactly what happened to me. I went to eat at a diner and pulled in to the parking space. I put the car in park, and took my foot off the brake. When I did so, my car jumped forward on to the sidewalk and crashed into the building. This caused both myself and my mother who was 82 at the time to be thrown forward toward the dash and front windshield. It was necessary to call the EMS, Fire, and Ambulance to inspect the structure and tend to me and my mom.There was not any lights or warning when this happened. It was my first time experiencing this from the car. We had the car taken to the Body shop to repair the damages, however there was never a mechanical checks done on the vehicle (we would not have suspected the need to do that).

DOOR LATCHES KEEP BREAKING. I HAVE ALREADY PAID TO FIX 2 NOW A 3RD ONE IS BROKE. THERE WAS A RECALL FOR THE DOOR LATCHES ON THE SAME YEAR, MAKE, MODEL BUT MY VIN NUMBER WAS NOT INCLUDED.

CONSTITUENT EXPERIENCED TRANSMISSION FAILURE ON THEIR 2013 FORD FIESTA. THE CONSUMER STATED THE VEHICLE WAS APART OF A CLASS ACTION LAWSUIT, BUT THE CONSUMER WAS UNSATISFIED WITH THE SETTLEMENT.

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The mechanic replaced the transmission; however, the failure recurred. Several unknown dealers were made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure and two cases were opened. The manufacturer referred the contact to the Better Business Bureau and NHTSA for assistance. The failure mileage was approximately 22,000.

The contact owns a 2013 Ford Fiesta. The contact stated that his vehicle was under recall NHTSA Campaign Number: 15V246000 (LATCHES/LOCKS/LINKAGES). The contact stated that he went to get his vehicle repaired and was advised that there were no programs in place for the recall and that they will not repair his vehicle until it was known for a fact that Ford will reimburse the dealer. The contact stated it had been a long period of time that he had been waiting to get his vehicle repaired due to recall. The failure mileage was unknown