2013 FORD FIESTA Complaints

THIS IS THE SECOND TIME NOW THAT MY CAR HAS TO GO BACK IN TO THE SHOP THE FIRST TIME THE TRANSMISSION HAS BURNT OUT THE CLICHE AND THE TOLD ME THIS HAPPEN TIME TO TIME. THIS CAR HAS MADE ME ALMOST GET IN TO SEVERAL CAR CRASHES SO NOW IS THE SECOND TIME MY TRANSMISSION HAS GONE OUT ITS JUST A MATTER OF TIME TILL IT HAPPEN AGAIN HOPEFULLY IT WON'T BE WHILE I DRIVING AND TRY TO CHANGE LANES IT SHIFTS VERY HARD AND HESITATE WHEN YOU GIVE IT GAS LEST SEE WHAT THE FORD DEALERSHIP WILL TRY TO PULL A FAST ONE ON ME AND TELL THAT THERE IS NOTHING WRONG WITH MY CAR. *TR

WE HAVE HAD OUR FORD FIESTA IN ON THREE SEPARATE OCCASIONS TO HAVE THE DOOR LATCH REPLACED. THE DOOR FLIES OPEN WHILE DRIVING MY NEPHEW ALMOST FELL OUT OF THE CAR. THE JUST REPLACE IT WITH THE SAME DEFECTIVE PARTS. THE TRANSMISSION HAS NOT SHIFTED PROPERLY SINCE WE BOUGHT IT NEW AND THE MY SYNC HAS NEVER WORKED. THIS IS THE WORST CAR WE HAVE EVER HAD . *TR

DUAL CLUTCH AUTOMATIC TRANSMISSION EXHIBITED ERRATIC, SHAKY AND SHUDDERED SHIFTING THROUGH ALL GEAR RANGES...CHARACTERISTIC WITH FORD'S TSB'S 11-12-13, 12-04-06, 13-4-5, AND 13-9-4. AFTER HAVING TO JUSTIFY THE ISSUE TO TWO DEALERSHIPS (WAS AN ACTUAL PROBLEM AND NOT ME DRIVING INCORRECT OR UNDERSTANDING THE TRANSMISSION) FORD REPLACED THE CLUTCH PACKS AND SEALS DUE TO LEAK ON 26 SEP 2013. ADDITIONALLY, FORD GAVE ME (AT NO COST) AN EXTENDED POWERTRAINCARE (5 YEAR/100,000 MILE) WARRANTY. LUCKILY NOBODY WAS INJURED DUE TO THIS TRANSMISSION ISSUE, AND THE VEHICLE DROVE FINE AFTER REPAIR! I THOUGHT ALL THIS WAS RESOLVED UNTIL FORD SENT ME A LETTER (AUG 2014) STATING THAT CUSTOMER SATISFACTION PROGRAM 14M01 WAS EXTENDING WARRANTY ON THE FIESTA POWERSHIFT TRANSMISSION TO 7 YEARS/100,000 MILES? AND, NOW WE'RE AT 22 SEP 2014 (21,700 MILES) AND THE TRANSMISSION IS STARTING TO EXHIBIT THE EXACT ISSUES AS IT DID JUST BEFORE THE FIRST FAILURE. I'VE CONTACTED FORD AND SCHEDULED A SERVICE APPOINTMENT FOR THIS NEW ISSUE. FURTHER DID SOME RESEARCH AND FOUND THAT FORD HAS REDESIGNED THE CLUTCH SYSTEM (SINCE MY LAST FIX), AND ISSUED TSB 14-01-31. THAT'S FIVE TSB'S PLUS TWO WARRANTY EXTENSIONS IN 5 YEARS...AND STILL NO RECALL?? IN MY OPINION, FORD RUSHED THIS TRANSMISSION INTO MARKET (NOT FULLY TESTED), AND WE (THE CONSUMER) BECAME THE TEST SUBJECTS!! AGAIN, LUCKILY NOBODY HAS BEEN INJURED OR KILLED (THAT I KNOW OF YET)! *TR

I GOT 4000 MILES ON MY CAR.IT IS 1 YEAR AND 3 MONTHS OLD. I'VE BLOWN OUT 6 TIRES BUY HITTING POT HOLES. AND ONCE ADD FRONT BUMPER DAMAGE. I WHAT THE CAR RECALLED. OR BETTER STRONGER RIMS AND TIRES. I WANTED TO GET WHEEL INSURANCE AFTER THE FIRST ONE BUT MY BROTHER AND BROTHER SAID DON'T. JUST DON'T HIT POT HOLES. THAT'S IMPOSSIBLE I MICHIGAN. AND I AM TOLD IT TO LATE. I RATHER HAVE STRONGER RIMS AND TIRES. *TR

THE AUTOMATIC TRANSMISSION CAUSES PROBLEMS, AND FORD HAS WORKED ON IT MANY TIMES BUT HASN'T FIXED IT.THEY REPLACE THE 'CLUTCH' IN THE A/T AND REPROGRAM THE A/T, BUT THE PROBLEM REMAINS. THE TRANSMISSION/CLUTCH SLIPS; CAUSING THE CAR TO BRIEFLY LOSE POWER, THEN THE CAR LURCHES FORWARD WHEN THE A/T GRABS 3-4 SECONDS LATER. THE DANGER IS TWO-FOLD. A) WHEN YOU ARE STOPPED - FOR EXAMPLE - AT A 4-WAY STOP SIGN. YOU START TO GO, THE CAR LOOSES POWER AND SLOWS DOWN; SOMEONE ELSE THINKS YOU ARE YIELDING TO THEM AND THEY GO - MEANWHILE, THE FIESTA'S A/T GRABS AND SUDDENLY LURCHES FORWARD. THIS HAS CAUSED A NEAR CRASH SEVERAL TIMES. B) WHEN YOU ARE AT A STOP SIGN OR STOP LIGHT WITH A CAR BEHIND YOU. WHEN SAFE, YOU START TO MOVE FORWARD, THE CAR LOSES POWER AND SLOWS, AND THE CAR BEHIND YOU ENDS UP SLAMMING ON ITS BRAKES TO AVOID HITTING YOU. THIS HAS LED TO SOME NEAR MISSES. THE CAR IS UNSAFE. THANK YOU. *TR

TRANSMISSION MAKE A GRINDING SOUND AND CAR SHUDDERS AT LOW SPEEDS. THIS WAS REPAIRED IN FEBRUARY 2014 FOR THE SAME ISSUE. NOW IT IS RECURRING. *TR

I OPENED MY DRIVER'S DOOR AND IT WOULD NOT CLOSE. THE LATCH WOULD NOT CATCH PROPERLY TO CLOSE MY DOOR. I CALLED THE DEALER TO COMPLAIN & WANTED TO HAVE THEM LOOK AT IT BUT I DID NOT WANT TO DRIVE WITH AN OPEN DOOR, SO I CALLED A TOW TRUCK & WAITED IN MY CAR BUT BUY THE TIME THE TOW TRUCK GOT THERE, I WAS ABLE TO CLOSE MY DOOR. I LEFT FOR WORK & WAS LATE THAT DAY.. THIS HAPPENS ALL THROUGHOUT THE WINTER. I HAD A CASE #[XXX] BUT WAS TOLD THEY WOULD NEED TO DUPLICATE THE PROBLEM IN ORDER TO DIAGNOSE. I CANNOT DUPLICATE THIS PROBLEM. IT HAPPENS RANDOMLY WHEN IT'S COLD OUTSIDE. I'VE OWNED THE CAR FOR ALMOST 2 YEARS & HAVE HAD THIS HAPPEN TO MY TRUNK LATCH ALSO, WHICH FORD REPLACED LAST WINTER. I STILL HAVE PROBLEMS WITH MY DRIVERS DOOR THOUGH. I HAD THIS PROBLEM HAPPEN TO ME PROBABLY 20 TIMES OR SO OVER 2 YEARS. WHEN IT DOES HAPPEN I HAVE TO WAIT IN MY CAR WITH THE HEAT RUNNING FOR ABOUT 5 MINUTES & THEN THE DOOR WILL CLOSE. I CALLED FORD AND THEY ARE LOOKING AT MY CAR NOW, BUT I WAS TOLD I WILL HAVE A $100 DEDUCTIBLE IF THEY HAVE TO REPLACE MY LATCH EVEN THOUGH MY CAR IS UNDER WARRANTY. THEY SAID HOLD ONTO MY RECEIPT IN CASE THERE IS A RECALL IN THE FUTURE I WILL BE REIMBURSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SINCE SHORTLY AFTER I PURCHASED MY CAR, I'VE NOTICED THE REAR DOORS ARE UNUSUALLY DIFFICULT TO CLOSE COMPLETELY ON THE FIRST TRY. THEY SEEM TO TAKE A LOT OF EFFORT TO GET THEM TO LATCH PROPERLY OR ELSE THEY STAY HALF CLOSED BUT NOT COMPLETELY LATCHED IN. I DIDN'T REALLY THINK MUCH OF IT UNTIL I READ A NEWS STORY YESTERDAY THAT MENTIONED A NUMBER OF COMPLAINTS ABOUT THIS WITH DOORS EVEN OPENING AT SPEED! I REALIZED THAT I SHOULD LET YOU GUYS KNOW THAT I'VE EXPERIENCED A SIMILAR ISSUE WITH THE DOORS BEING HARD TO LATCH, ALTHOUGH I HAVE BEEN LUCKY ENOUGH TO NOTICE AND CLOSE THE DOORS PROPERLY EACH TIME IT HAS HAPPENED. THE BACK DOORS ON THE FIESTA (THE SEDAN, AT LEAST) ARE SMALLER AND SIGNIFICANTLY LIGHTER THAN THE FRONT ONES, SO I THINK THAT MAY BE WHY THE FRONT ONES LATCH FINE ON THE FIRST TRY, BUT THE BACK DOORS ARE MORE TOUCHY. I HAVEN'T BEEN BOTHERED MUCH BY THIS, BUT IF IT IS AN ISSUE THAT NEEDS ADDRESSED, I FELT YOU MIGHT FIND MY EXPERIENCE TO BE USEFUL INFORMATION WHILE LOOKING INTO IT! THANKS, HAVE A GREAT DAY! *TR

ON RETURNING HOME AND PARKING THE CAR, WE COULD NOT CLOSE THE REAR DOOR. THE REAR DOOR LATCH IS NOT WORKING AND THE CAR CAN NOT BE DRIVEN. TODAY IS SUNDAY AND THE DEALERSHIP IS NOT OPEN, I NEED THE CAR FOR TRANSPORTATION AT 0830 ON MONDAY. *TR

VEHICLE WHEN STARTING FROM A STOPPED POSITION WILL HESITATE AND SHUTTER THE FRONT END AND WHEN U KEEP GOING PAST THE THIRD GEAR IT WILL COME OUT OF THE SHUTTERING. ALSO WANTS TO STUTTER WHEN APPLYING GAS AND ACTS LIKE ITS GOING TO STOP. HAVE HAD THE PLASTIC CLUTCH PACK REPLACED IN OCTOBER 2013 BUT CAR IS WORSE WHEN ACCELERATING FROM A STOP OR LOWER SPEED AND WANTING TO ACCELERATE OR GO FASTER. THE CAR STILL SHUTTERS HARD AND ACTS LIKE WANTS TO DIE IN TRAFFIC FLOW AND NOW CAR IS MAKING GRINDING AND RATTLE EVERY TIME ACCELERATING FROM A SPEED OF 0-30 MILES PER HR. I WANT THIS FIXED BECAUSE THIS CAR WILL NOT LAST ME UNTIL IT GETS PAID OFF. FORD NEEDS TO TAKE NOTE THAT THIS 6 PACK CLUTCH SYSTEM IS NOT WORKING FOR THIS TYPE OF VEHICLE. I WILL B GETTING AN ATTORNEY IF IT GETS TO THE POINT OF THIS COST COMING OUT OF MY POCKET. SHUTTERING REALLY BAD , GRINDING NOISE , RATTLING NOISE, CUTTING OUT LIKE IT WANTS TO DIE, I HAVE SEEN THE FIRST BURNT PART THEY REPLACED IN MY CAR AND WONDER WHY FORD MOTOR COMPANY WOULD INSTALL A PLASTIC PIECE INSIDE A METAL PART. ALSO MY HEADLIGHTS AND WINDOWS ARE SOMEHOW CONNECTED TOGETHER. HEADLIGHTS ARE NOT POSITIONED PROPERLY TO SEE MORE THEN 1/2 CAR LENGTH IN FRONT OF VEHICLE. ALSO RADIATOR WAS LOOSE AND READY TO FALL OUT OF CAR AFTER DRIVING VEHICLE 2 WEEKS.