2013 FORD FIESTA Complaints

DRIVING DOWN THE ROAD AT 45 MPH THE REAR DRIVER SIDE PASSENGER DOOR FLEW OPEN AND THEN WOULD NOT CLOSE. MY 13 YEAR OLD DAUGHTER WAS SEATED THERE AT THE TIME AND ALMOST FELL OUT! CALLED LOCAL DEALERSHIP AND BECAUSE I AM 3 MILES OVER MY WARRANTY MILEAGE THEY WILL NOT FIX. THIS IS A HUGE SAFETY ISSUE!!! *TR

THE 2013 FORD FIESTA DUAL-CLUTCH TRANSMISSION IS FAULTY AND UNSAFE. IT SHIFTS HARD, STALLS, SLIPS, SKIPS, JUMPS AND SHAKES. I HAVE HAD MY CAR FOR 14 MONTHS AND FORD HAS REPLACED THE CLUTCH 3 TIMES AND TRANSMISSION SEALS ONCE AND IT STILL HAS ALL THESE PROBLEMS. *TR

HELLO - I HAVE HAD MULTIPLE ISSUES WITH THIS CAR DATING BACK TO MONTHS AGO WHEN I HAD IT SERVICED TWICE FOR THE PROBLEM. THIS CAR IS BECOMING A SAFETY ISSUE. I HAD THE "CLUTCH" REPLACED IN THIS AUTOMATIC CAR A FEW MONTHS AGO WHEN THE CAR KEPT LUNGING FORWARD AND NOT ACCELERATING. WHEN I GOT IT BACK... I WAS TOLD TO GIVE A "GRACE" PERIOD TO BREAK IN THE CLUTCH AND THAT IT MIGHT CONTINUE TO "STUTTER". THE PAST WEEK I HAVE ALMOST GOTTEN INTO THREE ACCIDENTS. THE CLUTCH/TRANS IS LUNGING SO BAD AT THIS POINT IT ALMOST HIT THE CAR IN FRONT OF ME. THE OTHER MAIN SAFETY ISSUE WITH FORD HAVING THESE "TRANS ISSUES" ON THIS MODEL IS THE ACCELERATION. IT WILL NOT "CATCH" THEN LUNGE WHEN TRYING TO TURN LEFT AND I ALMOST GOT INTO A COLLISION. FORD SENT ME A LETTER IN THE MAIL AFTER I COMPLAINED MONTHS AGO SAYING THE "STUTTERING" MY BE A LEAK IN THE TRANS. A FEW MONTHS AGO THEY SAID THE STUTTERING WAS BECAUSE THEY HAD TO REPLACE THE CLUTCH. I AM AT WITS END WITH A CAR I CAN NOT AFFORD TO GET RID OF BUT DO NOT FEEL SAFE DRIVING. *TR

MY DAUGHTER TOOK HER CAR IN FOR REPAIR END OF JULY 2014, DUE TO VERY BAD SHUTTERING, SHAKING, ACCELERATION AND BRAKE ISSUE. DEALERSHIP CLAIMS THEY RESET THE COMPUTER THAT SPEAKS TO THE TRANSMISSION. I HAD HER TAKE CAR BACK ABOUT 10 DAYS LATER DUE TO THE SAME ISSUE. THEY CLAIM THERE WAS NOTHING WRONG WITH VEHICLE THAT SHE NEEDS TO DRIVE AT LEAST ANOTHER 1000 MILES SO THAT COMPUTER CAN REGISTER HER DRIVING HABITS??? I DROVE HER TO WORK THE FOLLOWING FRIDAY AND AS I WAS LEAVING UPHILL PARKING STRUCTURE THE CAR FELT AS IT COMPLETELY STALLED OUT, I HAD THE PEDAL FLOORED AND NOTHING AND THEN OUT OF NOWHERE THE CAR JUMPED AND ACCELERATED FORWARD. LUCKILY THERE WERE NO CARS IN FRONT OF ME I WOULD OF DEFINITELY HIT THEM. I DROVE VEHICLE STRAIGHT TO DEALERSHIP AND ASKED SALESMAN TO TAKE FOR A TEST DRIVE. HE STATED THAT THERE WAS CLEARLY A PROBLEM AND HE WOULD HAVE GSM CALL ME BY THE FOLLOWING MONDAY. TUESDAY COMES AND AS MY DAUGHTER WAS DRIVING TO WORK SHE WAS INVOLVED IN AN ACCIDENT DUE TO THE CAR NOT ACCELERATING SO SHE FLOORED IT AND UNFORTUNATE FOR HER HIT THE VEHICLE IN FRONT OF HER. I CALLED SALESMAN BACK AND HE SAID HE WOULD CALL ME BACK, 3 WEEKS LATER NO PHONE CALL FROM SALESMAN OR GSM. ACCIDENT OCCURED ON 8-19-14 THEN WE RECEIVED A LETTER POSTMARKED 8-26-14. CUSTOMER SATISFACTION PROGRAM CLAIMING THEY HAVE EXTENDED HER WARRANTY ON CLUTCH AND TRANSMISSION INPUT SHAFT SALSAS WELL AS THE TRANSMISSION SOFTWARE CALIBRATION FOR A TOTAL OF 7 YEARS OR 100,000 MILES WHICHEVER OCCURS FIRST. TO DATE STILL HAVE NOT RECEIVED CALL BACK FROM SALESMAN OR GENERAL SERVICE MANAGER. VEHICLE NEEDS TO BE RECALLED...... *TR

I PURCHASED THE VEHICLE USED IN FEBRUARY OF 2014. A COUPLE OF DAYS AFTER HAVING THE VEHICLE IT STARTED TO MAKE LOUD GRINDING NOISES, WHEN I TRIED TO ACCELERATE IT WOULD SPUTTER AND ALMOST STALL. I TOOK IT IN ON MARCH 05, 2014 AND THE DEALERSHIP HAD IT FOR A WEEK. WHEN I PICKED IT UP, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THE GRINDING WAS "NORMAL". THE GRINDING NOISES, THE SPUTTERING, THE SLOW ACCELERATION, AND OTHER ISSUES ARE STILL HAPPENING WITH THIS VEHICLE. WHEN I CALL TO SEE IF I CAN TAKE IT IN, I AM TOLD THAT THIS IS NORMAL FOR THIS VEHICLE. THESE 'NORMAL' ATTRIBUTES SHOULD BE DISCLOSED PRIOR TO PURCHASING THE VEHICLE. WHEN I AM AT A STOP AND I START TO ACCELERATE, THE CAR DOES NOT ACCELERATE AND IT LUNGES AND IT HAS CAUSED ME TO ALMOST GET REAR-ENDED ON MORE THAN ONE OCCASION. THERE HAS BEEN A COUPLE OF TIMES WHERE I AM DRIVING ON THE HIGHWAY AT A STEADY SPEED AND WHEN I TRY TO ACCELERATE, IT DOES NOT ACCELERATE AND THE RPMS JUST SHOOT UP. THE TRANSMISSION OF THIS VEHICLE HAS TOO MANY BUGS IN IT AND IT IS CAUSING A SAFETY CONCERN. IF I WOULD HAVE KNOWN THAT THESE THINGS WERE 'NORMAL' PRIOR TO PURCHASING THE VEHICLE, I NEVER WOULD HAVE BOUGHT IT. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE SEEN NUMEROUS COMPLAINTS THAT ARE VERY SIMILAR TO MINE AND IT TRULY IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR

ON AUGUST 8TH, THE DRIVER'S DOOR WOULD NOT LATCH. THE LATCH WAS REPLACED AT THE DEALER ($450). ON SEPTEMBER 5TH, THE FRONT PASSENGER SIDE DOOR STOPPED LATCHING. WE CALLED 5 LOCAL DEALERS BEFORE WE COULD FIND ONE THAT HAD THE PART AS WE WERE TOLD IT WAS ON NATIONAL BACKORDER. WHEN WE WERE ABLE TO LOCATE A DEALER WITH THE PART, WE WERE TOLD THAT IT WAS RESERVED FOR THE SERVICE DEPARTMENT ONLY. IF WE WANTED TO BE PLACED ON THE WAITING LIST TO PURCHASE IT TO HAVE INSTALLED ELSEWHERE, WE WOULD BE #7 ON THE WAITING LIST. THE PROBLEM APPEARS IDENTICAL TO THE ISSUE THAT RESULTED IN THE ESCAPE RECALL IN MAY: THE SECOND CASE COVERS ABOUT 692,700 ESCAPES. EXTERIOR DOOR HANDLES CAN BIND AND STOP THE DOOR FROM LATCHING PROPERLY. THIS COULD ALLOW DOORS TO OPEN WHILE THE SUVS ARE IN MOTION. *TR

DOOR LATCHES ARE FAILING. THIS IS THE THIRD TIME IN 1 YEAR. PART# BE8Z*5426412*B LOCK ASY PURCHASE DATE: 11/10/12 RIGHT REAR DOOR LATCH FAIL: 8/19/13 @ DEALER FOR 9 DAYS (MILEAGE 2439). RIGHT FRONT DOOR LATCH FAIL: 6/30/14 @ DEALER FOR 18 DAYS (MILEAGE 10843). LEFT REAR DOOR LATCH FAIL: 9/02/14 STILL AT DEALER (MILEAGE 12460). DEALER SAYS PART ON BACK ORDER. DELIVERY OF CAR UNKNOWN. REPAIRS HAVE BEEN LIMITED TO A REPLACEMENT OF THE BROKEN LATCH WITH THE ORIGINAL PART NUMBER THAT FAILED TO BEGIN WITH. REPORTED TO FORD CUSTOMER SERVICE (800) 392-3673 ON 9/03/14 SAFETY AND SECURITY ARE MY FIRST CONCERN AS WELL AS FINANCIAL BURDEN ONCE OUT OF WARRANTY. *TR

I JUST BOUGHT A USED 2013 FORD FIESTA WITH ABOUT 43-44,000 MILES ON IT. I DROVE THE CAR OFF THE AUTHORIZED DEALER'S LOT ON YESTERDAY 8/31/2014. THE FIRST THING THAT I NOTICED WAS, AS I ENTERED THE HIGHWAY, THE CAR HAD TROUBLE GETTING UP TO SPEED WITH THE FLOW OF TRAFFIC. LATER ON THE SAME DAY PULLING OUT OF AN ESTABLISHMENT TO ENTER THE MAIN ROAD I PRESSED THE ACCELERATOR AND THE CAR JERKED AND ACTED LIKE IT WAS GOING TO STALL OUT. THEN IT LUNGED FORWARD INTO THE STREET! HAD THERE BEEN ONCOMING TRAFFIC, THIS COULD HAVE CAUSED AN ACCIDENT WITH ME AND MY FAMILY IN THE CAR! THE CAR HESITATES TO SHIFT GEARS CORRECTLY. THE RPM HAND REVS UP REAL HIGH ON A LIGHT PUSH ON THE GAS PEDAL AND DOESN'T COME DOWN EFFICIENTLY SO THE CAR JERKS WHEN IF FINALLY "CATCHES". I'VE HAD THIS CAR FOR ONE DAY! THIS IS A DANGER AND SOMETHING NEEDS TO BE DONE! *TR

PASSENGER GOT OUT WHEN PARKED, CLOSED DOOR, DOOR DID NOT LATCH. DOOR FINALLY LATCHED AFTER MULTIPLE ATTEMPTS. LATER TRIED TO INVESTIGATE PROBLEM, LOOKS LIKE CHEAP PLASTIC DOOR LATCH HAS FAILED. AGAIN GOT DOOR TO LATCH AFTER MULTIPLE ATTEMPTS. SERVICE APPOINTMENT MADE, DOOR WILL BE TIED SHUT ENROUTE. MANY COMPLAINTS, SOME WHILE VEHICLE WAS MOVING, NO MANUFACTURER ACTION. THANKS FORD, DOES SOMEONE HAVE TO DIE BEFORE YOU RECALL THIS? A CHILD MAYBE? *TR

THE REAR PASSENGER DOOR FAILED TO CLOSE DUE TO THE CHEAP PLASTIC DOOR LATCH MALFUNCTIONING. I GOT IT FIXED THE NEXT DAY. LITERALLY TWO DAYS LATER, THE FRONT PASSENGER DOOR LATCH BROKE AND FAILED AFTER MY FRIEND HAD ENTERED THE VEHICLE. WE DID NOT REALIZE THE DOOR LATCH FAILED UNTIL AFTER I BEGAN DRIVING. THE FIRST CORNER I TOOK, THE DOOR FLEW OPEN AND HE WAS NEARLY EJECTED FROM THE VEHICLE! HAD IT NOT BEEN FOR HIS SEAT BELT HOLDING HIM IN THE CAR, HE WOULD HAVE BEEN SERIOUSLY INJURED. NOT ONLY IS THIS A SERIOUS SAFETY ISSUE, BUT I WAS UNABLE TO CLOSE MY DOOR OR LOCK THE VEHICLE IN ANYWAY WAY AS A RESULT - LEAVING MY CAR COMPLETELY VULNERABLE AND UNSECURED UNTIL I WAS ABLE TO DRIVE IT TO THE DEALERSHIP (WITH SOMEONE HOLDING THE DOOR CLOSED THE WHOLE WAY THERE) AND GET IT FIXED... AGAIN! *TR