2015 FORD FIESTA Complaints

The contact owns a 2015 Ford Fiesta. The contact stated that while attempting to park the vehicle with his foot on the brake pedal and off the accelerator, the vehicle inadvertently accelerated to an undisclosed speed. As a result, the vehicle crashed into a fence, where it stalled, and the contact was unable to restart it. The air bags did not deploy. The transmission warning light was illuminated on the instrument panel. A police report was filed. 12 individuals suffered injuries, with 7 being transported to the ER and treated for various injuries. The vehicle was inspected by an independent mechanic, who diagnosed a failure with the transmission as well as the transmission control module. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 150,000.

The contact owned a 2015 Ford Fiesta. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle, but the vehicle failed to engage. The contact had to apply pressure to the brake pedal to glide the vehicle to a stop. Additionally, the contact added that the front passenger side door became stuck and failed to open and the front driver’s side door failed to remain closed. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then stated that three days later, while driving at an undisclosed speed, attempting to make an undisclosed turn onto the interstate when she depressed the brake pedal to slow the vehicle, but the vehicle failed to slow. As a result, the wheels caught onto the ground gravel and spun off the road and rolled over, flipping the vehicle to a complete 180-degree turn. The contact sustained bruising to the chest, the right thigh, and a scratch on the right leg. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 82,000. UPDATE 07/03/2023- Consumer would like update on the report submitted May 2023.

TCM has now faulted twice on my Ford Fiesta. My Fiesta was built 7/9/2015. My TCM was replaced under standard power train warranty in 10/2019 at 47,000 miles. 02/2023 my TCM has faulted again at 68,500 miles and needs to be replaced. Ford extended its warranty on TCMs for their Fiesta models to 10 years 150,000 miles for fiestas built between 11/3/2009 and 6/30/2015. My car is out of the extended warranty build date parameters by 9 days, however now already needing 2 TCM replacements it is apparent my car does have defects and should be covered.

Lost all power to vehicle at freeway speed. Ford dealer indicated fuel pump failure. My vehicle missed existing recall (14S30) for this exact issue by 11 days.

I spent $2400 on this car to have the dual clutch is replaced in the transmission it was supposed to be under warranty. The dealership charged me for it. The transmission on this car gets stuck causes it to go in reverse and blocks it heats up and is undrivable. It has been parked on the side of my house for one year now I have been in a rental car which Ford told me to get and they would refund me back up to $45 a day. I am out $8000 in rental fees. They claim that the transmission control module is recalled for this car.

2015 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. THE CONSUMER STATED THERE IS A RECALL ON THE TRANSMISSION, THREE MONTHS WAITING PERIOD TO RECEIVE THE TRANSMISSION AND ADDITIONAL CHARGES .

The contact owns a 2015 Ford Fiesta. The contact stated while driving at various speeds, the transmission slipped from drive(D) to neutral(N) and the vehicle shuddered significantly. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been reoccurring while driving and would persist at times while turning off and restarting the vehicle. The vehicle was taken to the dealer who informed the contact that the gear shifter failed, and the failure was related to an unknown Ford Campaign Number that had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Goes with Incidents: 11501018, 11501025, 11500972 & 11500985 I am 100% Disabled, but work occasionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 9.11.22 at 4:30AM delivering package to [XXX], on North side of road. As I backed out of driveway, now facing East, and busy road, Hiller Rd. I had only just gotten in, NO seatbelt on backing up. Switched from Reverse to Drive, foot still on brake, car took off, as if I'd stomped on accelerator, but my foot was on brake still. Hitting brakes, I flew almost to Hiller Rd., brakes not working, car speeding, steering worked. Tried to slow down, was on South side of road, on people's lawns. Going so fast, I went into ditch, then came up out of ditch! Narrowly avoided mailboxes. Last house before Hiller Rd. on my right, tried to slow down in large lot next door, didn't work. They have huge boulders along edge of grass, I not only slammed into a boulder, but they had chopped down trees too, laid them down along edge of grass with boulders. Car went UP, against gravity, ONTO one of these trees, before hitting the boulder. If you can imagine, from hood to bumper, and further out each end, I was UP, on top of a tree, the bumpers dug into it, so the 4 tires were loose on each side, front hit boulder. Hadn't put on seatbelt yet, my head slammed into steering wheel, airbags didn't deploy again, $400 cell phone screen split, cracked. I hit my head so hard, it knocked me out, I'm not sure how long, seconds to minutes. Came to, was on tree, tried to somehow dig car out, with flashlight and crowbar. Ended up calling Amazon emergency, it was Sunday, too early, not there. Called Geico, then 3 other tow co.'s, after 2 hours Lakeside Towing came by, had to use winch and flatbed, had to chop up tree was on, pull back from boulder. Was stuck there for hours. Phone screen shattered, had to be replaced, pay $125 for a tow, hit head, bumpers, scratched, all b/c this Ford Fiesta. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Goes with Incidents: 11501018, 11500972 & 11500985 I am 100% Disabled, but work occassionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 2.1.22 I bought 4 new tires from Costco. 2.3.22 I was delivering in a rural area, about 3:30PM. It had snowed. I had delivered to a farm, drove back to main road, but on the way, stopped to look at and take photo from car of some cute horses wearing coats. No one around, road pretty flat. As I went to move forward, this is really bad, the road went UP and it was angled, the car again, took off, as in my other report. Luckily I had my seatbelt on. I believe I had just shifted to Drive, foot still on brake, and this car was like I had stomped down on the accelerator. Also luckily, I was not facing those horses! I couldn't believe it, car went flying UP this road, brakes not working, I could steer, it was taking me right towards a BUSY ROAD. My heart was pounding, going UP this angled road, should have stopped the momentum, it did not. I turned the steering wheel, hard, to the right. Somehow as the tracks in the snow showed, the car did go to the right, but it kept going, across the road I was on, to the left side, into a ditch and a bale of hay! This was about 1 house from that main, busy road. With new tires. 1st a FedEx driver saw what happened, asked about the tracks going to one side then the other. He tried to pull me out, but couldn't. Then a nice farmer and his gf stopped, he had a large 4-wheel drive, after an hour, even with shovels, we couldn't get out, he went back home, brought a 2nd truck, some ropes, they slowly dragged me out, away from hay stacks. They also noticed my basic S-curve, I couldn't stop, so I drove into the hay! This Ford did what it did before, took off with no pressure on the accelerator. It was stopped. I certainly didn't stomp down, I was braking and steering. I was stuck in freezing cold for 2+ hours. Then spent $325 on new brakes, rotors.

This goes with Incidents 11500972 & 11500985 2015 Ford Fiesta SE purchased 2.8.18 Crest Ford in Center Line, MI From my other reports, car has had all kinds of issues. This is 3/5 and these are all ACCIDENTS. In early 2019, I was coming home from a medical appointment in the morning. I was the 4th car, sitting at the busy intersection of 9 Mile and Kelly, which was ON 9 Mile, going West. The light was red. I had my seat belt on, like always, my foot on the brake, looking straight ahead at the light. Suddenly, the car shook, like as if a semi was going by, but no one was moving. And even tho my foot was squarely on the brake, the car took off, like someone had pressed the accelerator peddle! Quickly I pressed as hard as I could down further on the brake, but it didn't matter. The car kind of jumped, then took off, again, like someone was had stomped on the accelerator. I was in the right-most lane, I slammed into the Sedan in front of me, which shoved his car off the road, up the edge, and onto the sidewalk, so I was almost sideways. I was horrified. My air bags did not deploy. The man driving and a 2nd man got out, they were furious, screaming what was wrong with me? I didn't know how to explain that the car took off on its own, while my foot was on the brake! He was yelling and screaming, luckily his air bags didn't do off either. This dented his bumper, but he didn't have insurance, didn't want to get the police involved or make a report, which was fine with me. Since, I have been very cautious stopped at lights, always expecting this to happen again, and it has! Not as dramatically, but sitting stopped, foot on brake, no rhyme or reason, car suddenly jumps, accelerates. I thought I must be going crazy, I've never heard of a car doing this. Well reading the reports of the Ford Fiesta problems, I see other cars doing this too. I won't take it across like a bridge, imagine it accelerating over the side into the Great Lakes. Very dangerous.