2014 FORD FLEX Complaints

WHEN THE VEHICLE GETS TO THE HALF TANK MARK, IT GOES TO EMPTY AND SHUTS OFF SHORTLY AFTER. WHEN REFUELING, IT ONLY FILLS MAYBE 5-10 GALLONS MAX BEFORE OVERFLOWING. IT HAS ALMOST STRANDED US MULTIPLE TIMES.

I WAS DRIVING AND THE CAR STOPPED ALL OF A SUDDEN IN THE MIDDLE OF RESIDENTIAL STREET AT 6 AM AND WHEN I TRIED TO RE-START IT, IT WOULD CRANK BUT WOULD NOT TURN OVER AND START BACK UP SO I COULD MOVE IT. I HAD TO PUSH IT OUT OF THE MIDDLE OF THE STREET. I HAD TO HAVE IT TOWED TO THE SHOP AND THEY SAID IT WAS THE FUEL PUMP CONTROL MODULE.

IN MAY 2019 A SIDE VENT WINDOW OM THE PASSENGER SIDE SHATTERED WHILE THE CAR WAS IN THE GARAGE. ON 2/14/2020, THE REAR CARGO AREA WINDOW ON THE PASSENGER SIDE ALSO SHATTERED SPONTANEOUSLY WHILE SITTING IN THE DRIVEWAY. THE WINDOW THAT SHATTERED ON 2/14/2020 WAS BOWED OUT AFTER IT SHATTERED SO THE BREAKAGE COULD NOT HAVE COME FROM OUTSIDE THE CAR.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HANSEL FORD 3075 CORBY AVE, SANTA ROSA, CA 95407, (707) 623-1426 WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LIGHTS WILL NOT GO OFF INSIDE CAR SAYS THERE IS A DOOR OPEN MAKES IT VERY UNSAFE FOR ME TO DRIVE RUNS DOWN CAR BATTERY ALARM GOES OFF EVERY NIGHT DUE TO THIS ELECTRICAL FLAW

TL* THE CONTACT OWNED A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FRONT PASSENGER SIDE AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A TOW FACILITY AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

SPEAKERS LET OUT EXTREMELY LOUD CRACKLE NOISE, EAR PIERCING STATIC NOISE AND ALL OF A SUDDEN THE RADIO NO LONGER WORKS. THE RADIO DOES TURN ON BUT YOU CAN NOT CHANGE THE CHANNEL NOR ANY SOUND. ABSOLUTELY NO SOUND NO MATTER WHAT THE VOLUME IS AT. IF MY PHONE IS PAIRED TO THE RADIO IT'S COMPLETE SILENCE AND BOTH PARTIES HEAR NOTHING BUT SILENCE. THIS HAPPENS NOT MATTER IF YOU ARE DRIVING OR PARKED. YOU GET THE SAME RESULTS IN ALL POSITIONS OF THE VEHICLE.

I STARTED MY CAR AND THE CHECK ENGINE LIGHT CAME ON. I HAVE HAD NO ISSUES AND THE CAR HAD NOT BEEN DOING ANYTHING DIFFERENT. I HAD IT CHECKED AND I GOT THE CODE P025B. I WAS LEAVING THE NEXT MORNING TO GO TO WORK AND THE CAR WOULD CRANK BUT THEN IT CUT OFF AS SOON AS I GOT OUT OF THE DRIVEWAY IN THE MIDDLE OF THE ROAD. I ONLY HAVE 90K MILES ON MY CAR WHICH IS EARLY FOR THE FUEL PUMP. I ALSO READ THAT SOME OF THE SAME MODEL CARS AS MINE HAVE A FUEL PUMP RECALL. I REALLY NEED THIS TO BE CHECKED BECAUSE IT JUST STOPPED OUT OF NO WHERE. I WAS TOLD BY THE FORD DEALERSHIP THAT I WOULD HAVE TO PAY TO HAVE THIS CHECKED TO SEE IF IT WAS A MALFUNCTION.

TL* THE CONTACT OWNED A 2014 FORD FLEX. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE REAR OF THE VEHICLE DROPPED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. ALL THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO A LOT. AN INSURANCE ADJUSTER CAME TO THE SENE AND DECLARED THE VEHICLE TOTALED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 122,393.

WHILE DRIVING, I HEARD A STRANGE NOISE COMING FROM THE STEERING COLUMN. ONCE I REACHED MY DESTINATION AND RETURNED TO MY CAR AND STARTED IT, THE POWER STEERING ASSIST WARNING LIGHT CAME ON. I BEGAN TO PULL OFF, THE VEHICLE WOULD NOT STEER, AND I HAD TO HAVE MY CAR TOWED HOME. THE NEXT DAY I CALLED FORD TO EXPLAINED WHAT HAPPENED AND WAS TOLD IT WOULD COST AROUND $2,000 TO FIX. I GOOGLED IT AND FOUND OUT THE STEERING ASSIST HAD BEEN RECALLED FOR THAT YEAR MAKE AND MODEL. I THEN CALLED THE NUMBER ASSOCIATED WITH THE RECALL AND KEYED IN THE CODE RELATED TO THE MAKE AND MODEL. A FEW MOMENTS LATER, A REP CAME ON THE LINE AND ASKED FOR MY VIN. HE INFORMED ME THAT THERE WAS A RECALL IN 2015 OR 16 CAN'T REMEMBER THE EXACT YEAR, BUT UNFORTUNATELY, THE RECALL WAS VIN SPECIFIC, AND MY VEHICLE WAS NOT ON THAT LIST. I FOUND THIS NEWS TO BE VERY DISTURBING, DANGEROUS, AND IRRESPONSIBLE FOR FORD NOT TO REPLACE OR REPAIR THIS FAULTY PART IN ALL OF THE 2014 MODELS, NOT JUST THOSE WITH A SPECIFIC VIN. WHAT IS IT GOING TO TAKE FOR THEM TO CORRECT THIS; PRAYERFULLY NOT SOMEONE'S LIFE?