2013 FORD FLEX Complaints

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT SEVERAL VARIOUS ELECTRICAL FAILURES OCCURRED WITH THE VEHICLE, INCLUDING THE POWER LOCKS BEING UNRESPONSIVE WHILE DRIVING AND UNLOCKING ON THEIR OWN EVEN WHEN PARKED. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON THEIR OWN AND THE FRONT PASSENGER DOOR LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS DRIVEN. AS A RESULT, THE BATTERY WOULD RUN EXCESSIVELY AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000.*DT*JB

"POWER STEERING ASSIST FAULT".TOOK A LEFT TURN ON A MAIN ROAD IN TRAFFIC AND I HEAR "DINGDINGDINGDING" AND THE STEERING WHEEL PULLED OUT OF MY HAND AND WAS FIGHTING ME TO GO STRAIGHT, VERY HEAVILY. ALMOST WENT INTO ONCOMING CARS AS I TRIED TO PULL IT BACK INTO THE TURN. ALMOST HIT A BUS STOP WITH PEOPLE WAITING, BUT I HIT THE CURB. PINCHED A CHUNK OUT OF THE TIRE AND SCRAPED UP THE WHEEL. I LOOKED IT UP AND IS SAME OR SIMILAR TO FORD SAFETY RECALL 15S18. MY VEHICLE WAS MADE LESS THAN TWO MONTHS AFTER THE RECALL DATE LIMIT, SO FORD CLAIMS IT IS NOT COVERED. I AM JUST GLAD MY WIFE WAS NOT DRIVING IT, ESPECIALLY WITH OUR KIDS IN IT. SHE COULD NOT HAVE HANDLED IT AND COULD HAVE BEEN VERY BAD. THERE IS NO CHECK ENGINE LIGHT, NO CODES, NOTHING.JUST THE WARNING DISPLAYED. THEN YOU PRESS "OK" AND IT GOES AWAY WITH NO MORE INFORMATION.

POWER STEERING FAILED WHILE I WAS DRIVING ON THE HIGHWAY AT 70MPH. THANKFULLY I WAS ABLE TO SUCCESSFULLY BRING MY VEHICLE TO A STOP WHICH WAS AFTER DRIVING A MILE WITH LITTLE-TO-NO STEERING. OUR MECHANIC INFORMED US THAT THIS IS DEFINITELY A PART OF THE POWER STEERING RECALL ON THE 2013 FORD FLEX, HOWEVER WHEN I PULL MY VIN IT APPEARS THERE ARE NO RECALLS. THIS IS A HUGE SAFETY CONCERN AS I DRIVE 4 CHILDREN IN THIS VEHICLE DAILY. THIS IS NOT SOMETHING THAT I AS A CONSUMER CAUSED - I PERFORM MY REGULARLY SCHEDULED MAINTENANCE AND THIS IS NOT SOMETHING THAT I SHOULD HAVE TO FOOT THE BILL FOR.

ELECTRONIC POWER STEERING FAILURE WHILE HIGHWAY DRIVING BETWEEN 50-55MPH. INSTRUMENT CLUSTER WARNING MESSAGE AT EXACT MOMENT OF FAILURE.

THE ENGINE STALLS WITHOUT WARNING WHILE DRIVING, EVEN ON HIGHWAY OR INTERSECTION OR FILLING GAS AND THE VEHICLE DON'T RESTART RIGHT AWAY ' ENGINE LIGHTS MISFIRE. AND ENGINE THROTTLE BODY SENSORS/OXYGEN SENSORS BROKE. HAVE FIXED WITHOUT RESOLVE TO ISSUES (RECURRENT). ON MULTIPLE DATES AND MULTIPLE TIMES A DAY.

POWER STEERING ASSIST FAULT ERROR RECEIVED WHEN I SHIFTED THE VEHICLE FROM PARK TO DRIVE AND SLOWLY ATTEMPTED TO DRIVE OUT OF MY PARKING SPACE. I SEARCHED RECALLS FOR 2013 FORD FLEX AND DID FIND A RECALL NUMBER, 15S18, THAT PER FORD CUSTOMER SERVICE AND THE DEALERSHIP DOES NOT APPLY TO MY VEHICLE BUT DESCRIBE EXACTLY WHAT MY ISSUE IS. THE REPRESENTATIVE FROM FORD CUSTOMER SERVICE STATED I SHOULD HAVE THE VEHICLE INSPECTED AND IF THIS IS THE ISSUE TO HOLD ON TO MY SERVICE RECEIPTS IN CASE THERE IS A RECALL ISSUED IN THE FUTURE. I KNOW THIS IS A VALID ISSUE THEY ARE JUST UNWILLING TO COVER IT BECAUSE MY VIN IS NOT PART OF THE RECALL.

LEFT PASSENGER DOOR AJAR ALARM COMES ON RANDOMLY AND CAUSES THE DOME LIGHT TO STAY ON AND DRAIN THE BATTERY WHEN THE CAR IS STATIONARY. UNSAFE WHEN IT HAPPENS WHEN DRIVING AT NIGHT AS IT IS HARD TO SEE THE ROAD AND CAUSES STRESS TO THE DRIVER AND TO PASSENGERS, ESPECIALLY CHILDREN AS THE DOORS WILL NOT LOCK WHOLE MOVING.

FRONT PASSENGER DOOR SENSOR THINKS THAT THE DOOR IS OPEN WHEN IT IS CLOSED. THE SENSOR HAS ALREADY BEEN REPLACED ON THE DRIVERS SIDE REAR DOOR. THIS APPEARS TO BE A COMMON PROBLEM ON THE 2013 FORD FLEX AS EVIDENT WHEN SEARCHING FOR ANSWERS. THIS SENSOR CAUSES THE LIGHTS TO REMAIN ON AND DRAIN THE BATTERY. IT IS ALSO AFFECTING THE CAR ALARM.

FRONT SEAT TRACKS WEAR PREMATURELY DUE TO POORLY DESIGNED TEETH. AS A RESULT THE SEAT BECOMES 'WOBBLY' CAUSING IT TO ROCK FORWARDS AND BACK WHICH COULD CAUSE SERIOUS INJURY IN AN ACCIDENT WHERE THE SEAT SHOULD REMAIN FIRMLY IN PLACE. MANY PEOPLE ARE EXPERIENCING THIS ISSUE ACROSS A WIDE RANGE OF FORD PRODUCTS VS SPECIFICALLY WITH ONE PARTICULAR VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO RETRIEVE THE FOLLOWING DIAGNOSTIC TROUBLE CODES: U3000-49 (CONTROL MODULE INTERNAL ELECTRONIC FAILURE), U3000-72 (POWER STEERING CONTROL MODULE FAILURE), U0401 (INVALID DATA RECEIVED FROM ECM/PCM), U0401-72 (LOST COMMUNICATION WITH BCM), AND B1215 (BODY CONTROL MODULE FAILURE). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BUTCH OUSTALET FORD (LOCATED AT 9274 US 49, GULFPORT, MS 39503, (228) 863-5525) FOR CONSULTATION AND THE CONTACT ASKED WHAT PARTS WERE NECESSARY TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS REFERRED TO THE PARTS DEPARTMENT. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED (PN: EG12*3504*H). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.