2013 FORD FLEX Complaints

DRIVING DOWN THE ROAD AND OUT OF NOWHERE MY VEHICLE STARTED STALLING AS IF VEHICLE HAD NO GAS. GAS TANK WAS FULL AND VEHICLE SHOWED ME A WRENCH SIGN AS I WAS LOOKING AT MY DASHBOARD

I HAD PROBLEMS WITH BOTH THE POWER STEERING AND THE FUEL DELIVER ON MY FLEX. IN BOTH CASES I FOUND RECALL NOTICES THAT ARE EXACTLY THE SAME AS NOTED IN THE RECALLS. IN THE CASE OF THE POWER STEERING THE DEALER REPLACED THE MODULE FOR FREE BECAUSE IT WAS STILL UNDER WARRANTY BUT SAID MY VEHICLE WAS NOT PART OF THE RECALL. NOW I'M HAVING PROBLEMS WITH THE FUEL DELIVERY EXACTLY AS DESCRIBED IN THE RECALL BUT THE DEALER STILL SAYS MY PARTICULAR VEHICLE IS NOT PART OF THE RECALL. I BELIEVE THERE ARE MORE VEHICLES THAN ORIGINALLY DETERMINED THAT ARE HAVING PROBLEMS. THE DEALER IN THIS CASE IS VILLAGE FORD, 23535 MICHIGAN, DEARBORN, MI. 48124. THE CAR HAD BEEN SITTING WHILE I WAS WORKING (9 HOURS) AND WOULD CRANK BUT NOT START.

APIM FAILED OVER A YEAR AGO. THIS IS A LARGE VEHICLE TO NOT HAVE A BACKUP CAMERA, NO NAVIGATION OR RADIO ADJUSTMENTS. I WAS NEVER INCLUDED IN THE RECALL. I REACHED OUT TO FORD TO SEE WHY AND THEY SAID MY CAR WAS NOT IN THE SYSTEM. I HAVE 2 FLEX AND A LINCOLN MKT AND THE DEALERS ARE TERRIBLE ABOUT DOING ANYTHING WITHOUT CHARGING. 89.9O TK CHECK A RECALL PROBLEM.

MY WIFE WAS DRIVING OUR FORD FLEX WHEN THE POWER STEERING GAVE OUT. NOT ONLY DID IT GIVE OUT IT BECAME VIOLENTLY HARD TO STEER. LUCKILY IT WAS AT LOW SPEED PULLING OUT OF OUR DRIVEWAY. SHE DID HAVE THE NEIGHBORS VEHICLES BEHIND HER, BUT WAS ABLE TO BRAKE SAFELY AND AVOID A COLLISION. IN DOING MY RESEARCH I HAVE NOTED THAT FORD ADDRESSED THIS PROBLEM IN THESE VEHICLES BY A RECALL. MY VEHICLE WAS JUST OUT OF RANGE AND NOW MY LOCAL FORD DEALER IS TELLING ME THAT THEY CAN NOT DO ANYTHING FOR ME. I CANNOT BELIEVE THAT FORD CAN ARBITRARILY PICK A DATE AND CUT OFF WHEN THERE ARE OBVIOUSLY STILL PROBLEMS WITH THIS STEERING SYSTEM. MY MECHANIC HAS ADVISED ME THAT THE PROBLEM IS THE POWER STEERING MODULE. THE SAME MODULE COVERED UNDER FORD RECALL 15V340000.

2 DOOR LOCK/SENSORS REPLACED TO DATE (6/2019). DOOR SENSORS SAY IT IS OPEN WHEN ALL DOORS ARE CLOSED. OCCASIONALLY IT WILL DECIDE THE DOOR IS OPEN WHILE DRIVING, CAUSING ALL LIGHTS IN THE VEHICLE TO GO ON. HAZARD WHEN DRIVING IN THE DARK. DOORS DO NOT LOCK AT ALL WHILE DRIVING IF SENSOR SAYS DOOR IS OPEN. WAS ALSO UNABLE TO LOCK THE CAR WHILE THE SENSOR ISSUE WAS ONGOING BECAUSE THE ALARM WOULD GO OFF MULTIPLE TIMES A NIGHT. BATTERY DRAINED MULTIPLE TIMES BECAUSE INTERIOR LIGHTS REMAINED ON ALL NIGHT AND THERE IS NO WAY TO TURN OFF INTERIOR LIGHTS IN THE 2013 MODEL.

FUEL PUMP FAILURE AT 90,000 MILES. EXACT ISSUE WAS RECALLED ON SOME MODELS IN THE SAME YEAR, JUST NOT MY VIN. PUMP IS IN HIGH DEMAND, PRICES ARE THUS HIGHER THAN USUAL AND ALSO UNAVAILABLE THRU ANYONE BUT FORD DIRECTLY. MY CAR WAS, THANKFULLY, IN THE DRIVEWAY WHEN FAILURE OCCURRED AND WAS TOWED TO LOCAL SHOP.

THE DOOR ACTUATORS IN THESE CARS ARE DEFECTIVE AND NEED TO BE ON THE RECALL LIST!! MANY FORD FLEX DOOR ACTUATORS ARE DEFECTIVE , THE CAR THINKS THE DOOR IS OPEN WHEN IT IS CLOSED . CAUSES YOUR DOORS NOT TO LOCK, MAKES YOUR BATTERY OVERHEAT, DRAINS YOUR BATTERY AND MAKES THE ALARM GO OFF RANDOMLY . I BOUGHT THIS CAR NEW AND IT HAD HAPPENED SINCE DAY 1!

I HAVE HAD ISSUES WITH THE REAR PASSENGER DOOR AJAR LIGHT COMING ON AND STAYING ON. THIS RESULTS IN LIGHTS STAYING ON INSIDE THE CAR. IT HAS ALSO RESULTED IN THE CAR ALARM GOING OFF NUMEROUS TIMES. HOWEVER THE DOOR APPEARS TO BE CLOSED ALL THE WAY. THIS HAS HAPPENED WHEN THE CAR IS STATIONARY AS WELL AS RANDOMLY TURNING ON AND/OR OFF WHILE DRIVING DOWN SUBDIVISION STREET AND MAJOR HIGHWAYS. WHEN IT IS AJAR THE DOORS WILL NOT LOCK AUTOMATICALLY. THIS CAN BE A MAJOR SAFETY ISSUE AND IS BECOMING A MAJOR PROBLEM FOR MY AND MY FAMILY. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THIS LOOKED AT AS IT APPEARS I AM NOT THE ONLY PERSON HAVING THESE ISSUES. WHEN THE CAR RANDOMLY SEEMS TO REGISTER THE DOOR AS CLOSED WHILE DRIVING THE DOORS WILL THEN LOCK, BUT OTHERWISE THE DOORS WILL NOT LOCK APPROPRIATELY, I DO NOT HAVE ANY PICTURES OR DOCUMENTATION I CAN UPLOAD AT THIS TIME, BUT I WILL TRY TO OBTAIN SOME FOR YOU. THIS ISSUE HAS BEEN GOING ON NOW FOR A FEW MONTHS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS, A GRINDING NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. LATER, WHILE DRIVING, THE 'POWER STEERING FAULT' MESSAGE DISPLAYED BEFORE THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO AUTONATION FORD BURLESON (850 N BURLESON BLVD, BURLESON, TX 76028), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 162,000.

THIS IS THE SYMPTOM HERE: SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE AND LINCOLN MKZ HYBRID ELECTRIC VEHICLES, 2011 MERCURY MILAN VEHICLES, 2011-2012 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE AND 2013 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH ANY AVAILABLE ENGINE. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE POWER STEERING CONTROL MODULE (PSCM) FOR DIAGNOSTIC TROUBLE CODES (DTC). IF DEALERS FIND ANY LOSS OF STEERING ASSIST DTCS, THE STEERING GEAR WILL BE REPLACED, FREE OF CHARGE. IF, NO CODES ARE FOUND DURING THE PSCM INSPECTION, THE PSCM SOFTWARE WILL BE UPDATED, FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2015. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 15S18.