2013 FORD FLEX Complaints

‏GREETING, ‏I WOULD LIKE TO FILE A COMPLAINT ABOUT THE FORD FLEX 2013 CAR. FORD HAS ALREADY RECALL SOME FORD 2013 CARS WITH RECALL#15S18 BUT AND EXCLUDES SOME OF THEM FROM COVERING THE RECALL, EVEN THOUGH THERE ARE FAULTS IN THOSE MODELS. ‏THE PROBLEM MAY CAUSE COLLISIONS, BECAUSE THE STEERING WHEEL IS NOT WORKING PROPERLY. WHERE THE SAME ISSUE AND ERROR MESSAGE, AS WELL AS THE REPAIR METHOD, AND THE CAR HAS NOT BEEN ABUSED, AND THE COMPLETE MAINTENANCE HAS BEEN DONE WITH AUTHORIZED DEALERSHIP. EVERYONE COMPLAINS OF THE SAME PROBLEM AND THE COMPANY STILL EVADES RESPONSIBILITY. ‏THE VEHICLE INSPECTION REPORT HAS BEEN MADE BY THE AGENT, AND THE SOLUTION IS MATCHED WITH THE MENTION IN THE RECALL. ‏DESIRED SETTLEMENT: ‏I THINK THE RECALL #15S18 SHOULD BE REVIEWED AND VERIFIED TO INCLUDE ALL SUBSEQUENT CARS FOR THAT MODEL. PLEASE NOTE: I CONTACTED BBB AND FILE COMPLAINT AND THEY INSTRUCTED ME TO COMMUNICATE WITH NHTSA TO REPORT THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 20 MPH, THE STEERING WHEEL WAS STIFF AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT CALLED GERMAIN FORD OF BEAVERCREEK (LOCATED AT 2356 HELLER DR, BEAVERCREEK, OH 45434, (937) 429-1300) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

I WAS DRIVING WITH MY FAMILY WHEN THE CAR LOST ALL ABILITY TO STEER .WE WENT OFF THE ROAD INTO A GRASS MEDIAN STRIP . HAD THE CAR TOWED TO 5 STAR FORD AND WAS TOLD THEY HAVE HAD A LOT OF SENSOR PROBLEMS . WHEN I ASKED IF THERE WAS A RECAL ON IT I WAS TOLD NO I DID NOT HAVE THE $6,200.00 FOR THEM TO REPLACE THE RACK TWO SENSORS AND RED LASH THE COMPUTER SO THE CAR IS IN MY DRIVE WAY WAITING FOR THE FUNDS TO BE REPAIRED .THERE IS A SERIOUS PROBLEM WITH THIS POWER STEERING SYSTEM WHEN IT WENT OUT I LOST TOTAL ABILITY TO STEER

WHILE ON THE HIGHWAY MY CAR JUST SHUT DOWN. 70 MILE A HOUR TRAFFIC AND IT JUST DIES. I GET IT OFF THE ROAD AND HAVE IT TOWEDVTO A MECHANIC WHO TELLS ME THAT IT IS THE FUEL RELAY SENSOR. WE REPLACE THAT AND THE CAR RUNS FINE FOR ABOUT 4 WEEKS. WHILE ON THE HIGHWAY HEADED TO TAKE MY KIDS TO SCHOO IT JUST DIES IN THE MIDDLE OF TRAFFIC. ONCE AGAIN I CALL FOR A TOW TRUCK AND TAKE IT TO THE MECHANICS AND ONCE AGAIN HE PUTS A NEW FUEL PUMP RELAY SENSOR ON. A GAIN IT WORKED FINE FOR ABOUT 4 WEEKS AND QUIT AGAIN. FORD TOLD ME THAT MY CAR HAD A RECALL ON THE FUEL PUMP AND THAT IT WAS PROBALY ACTING UP AGAIN. I ASKED IF I COULD BRING IT IN TO BE FIXED AND THEY QUOTED ME SOME OUTRAGEOUS PRICE. THEY SAID THE RECALL HAD ALREADY BEEN FIXED ON MY CAR. WELL IF IT HAD BEEN FIXED THEN I WOULDNT BE PUT IN THESE DANGEROUS SITUATION S AND AFRAID TO DRIVE MY CAR FOR FEAR OF GETTING RAMMED BY A SEMI WHEN MY FUEL PUMP JUST OUT OF THE BLUE DECIDES TO SHUT DOWN . PLEASE REOPEN THE RECALL ON THESE VEHICLES BEFORE SOMEONE GETS KILLED.

I HAVE HAD TWO DOOR LATCHES FAIL IN THE SAME VEHICLE WITHIN 2 YEARS OF EACH OTHER. NO MATTER WHETHER THE VEHICLE IS MOVING OR STATIONARY, I GOT A WARNING STATING THE RIGHT REAR (AND NOW THE RIGHT FRONT) DOOR WAS NOT CLOSED WHEN IN FACT IT WAS. THERE IS A FAULTY SENSOR IN THE DOOR LATCHES. THIS ALSO PREVENTS THE CHILD LOCKS FROM ENGAGING SINCE IT THINKS THE DOORS ARE OPEN.

I HAVE HAD TWO DOOR LATCHES FAIL IN THE SAME VEHICLE WITHIN 2 YEARS OF EACH OTHER. NO MATTER WHETHER THE VEHICLE IS MOVING OR STATIONARY, I GET A WARNING STATING THE RIGHT FRONT (AND PREVIOUSLY THE RIGHT REAR) DOOR WAS NOT CLOSED WHEN IN FACT IT WAS. THERE IS A FAULTY SENSOR IN THE DOOR LATCHES. THIS ALSO PREVENTS THE CHILD LOCKS FROM ENGAGING SINCE IT THINKS THE DOORS ARE OPEN.

DOOR AJAR INDICATOR FALSELY INDICATES DOOR IS OPEN CAUSING INTERIOR LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS AN AUDIBLE ALARM. OCCURS WHILE STATIONARY AND WHILE MOVING. INTERIOR LIGHTS ARE DISTRACTING AT NIGHT AND UNNECESSARY ILLUMINATION AFTER PARK CAUSES BATTERY TO DRAIN.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) WHERE THE THROTTLE BODY WAS REPLACED AND THE PCM WAS UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,122. .*BF *TR

DOOR SENSOR ON FRONT PASSENGER DOOR STAYS ON CAUSING DOME TO STAY ON. RUNS BATTERY DEAD KEEPS PANEL LIGHTS ON. ALREADY REPLACED BACK PASSENGER DOOR UNDER WARRANTY LAST YEAR. AT 60000 MILES WARRANTY IS OUT AND COST IS $500 TO FIX. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS ISSUE.. I CANNOT LET ANYONE SIT IN MY FRONT PASSENGER SEAT FOR FEAR OF NOT BEING ABLE TO SHUT DOOR FOR DOOR SENSOR TO GO OFF AND NOT COME OUT TO A DEAD BATTERY. NOW THE DOOR OPEN LIGHT COMES ON WITHOUT THE DOOR BEING OPENED AND WON'T GO OFF. THIS CAUSES DO.E LIGHTS TO STAY ON RESULTING IN DRAINING THE BATTERY..THIS IS OBVIOUSLY A BIG ISSUE NOW. AS I HAVE READ THERE IS A LAWSUIT..

THE DOOR SENSORS DO NOT WORK PROPERLY. THESE SENSORS SENSE WHEN THE DOOR IS OPEN OR CLOSED. THE SENSOR MALFUNCTIONS CAUSING THE DOORS NOT TO LOCK OR CAUSING THEM TO UNLOCK WHILE DRIVING OR EVEN WHILE PARKED. IT WILL NOT ALLOW YOU TO LOCK THE DOORS EVEN WHEN THE CAR IS IN PARK. WHEN YOU TRY TO LOCK THE DOOR MANUALLY THEY WILL IMMEDIATELY UNLOCK. THIS INABILITY TO EVEN LOCK THE DOOR MANUALLY IS A AN ADDITIONAL SAFETY ISSUE. WE CANNOT FEEL SAFE WHEN TRAVELING BECAUSE WE CANNOT LOCK THE DOORS AND TRUST THEM TO STAY LOCKED. THIS SENSOR ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON INTERMITTENTLY. SOMETIMES THE LIGHTS WILL BE ON FOR HOURS AT A TIME AND YOU CANNOT TURN THEM OFF. OFTEN, THE BATTERY IS DEAD BECAUSE THE LIGHTS HAVE BEEN ON. THESE SENSORS CAUSE THE CAR ALARM TO GO OFF IF THE CAR IS PARKED AND LOCKED BECAUSE IT SUDDENLY SHOWS THE DOORS AS OPEN. OUR DOORS CONSTANTLY TRIP. SOMETIMES WHEN YOU PRESS THE BRAKE TO STOP THE FLEX, THE ALARM WILL DING SAYING THAT THE DOOR IS OPEN AND TO PUT THE CAR INTO PARK. IT IS ALMOST LIKE THE DOOR SENSOR MOVES OR TILTS WHEN STOPPING THE CAR LOSING ITS CONNECTION THAT ALLOWS IT TO SENSE TO DOOR CLOSURE. ALL OF THIS HAPPENS DAILY! HELP!!!