2014 FORD FLEX Complaints

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP DRIVER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,539.

OUR 2014 FORD FLEX INDICATES PASSENGER DOOR AJAR (RIGHT FRONT DOOR) ON THE INSTRUMENT PANEL, EVEN THOUGH THE DOOR APPEARS PROPERLY CLOSED. REPEATED ATTEMPTS (UP TO 50 OR MORE) ARE REQUIRED TO GET THE DOOR TO CLOSE WITH THE INDICATOR LIGHT TURNING OFF. ONCE THE DOOR IS CLOSED PROPERLY, WITH THE INDICATOR LIGHT OFF, THE DOOR AJAR LIGHT MAY TURN ON AGAIN WHILE THE CAR IS OFF AND NOT MOVING, CAUSING THE ALARM TO SOUND. IN ADDITION, WHILE DRIVING, THE PASSENGER DOOR AJAR LIGHT MAY SUDDENLY TURN ON, CAUSING THE NEED TO PULL OVER TO INSURE THE DOOR IS CLOSED PROPERLY. THIS HAS HAPPENED ON TURNS AND ON STRAIGHT ROADS. THIS IS A SAFETY HAZARD, AS PARKING ALONG THE SIDE OF A HIGHWAY OR ROADWAY CAN CAUSE A DANGEROUS SITUATION NOT ONLY FOR THE PASSENGER RIDING IN THE FRONT SEAT BUT ALSO FOR ALL PASSENGERS IN THE CAR. WE ARE CONCERNED THAT AT SOME POINT THE DOOR LATCH MAY FAIL AND THE DOOR MAY OPEN WHILE MOVING. THIS ISSUE OCCURS EACH TIME THE DOOR IS OPENED AND INTERMITTENTLY WHILE MOVING OR PARKED. WE HAVE DISCUSSED THIS ISSUE WITH THE LOCAL FORD SERVICE DEPARTMENT PRIOR TO THE SEPTEMBER EXPANSION OF THE DOOR LATCH RECALL AND THEY INDICATED THAT OUR VEHICLE IS NOT COVERED BY THE CURRENT RECALLS EVEN THOUGH THE REPRESENTATIVE WAS VERY AWARE OF THE PROBLEM OCCURRING. HIS INDICATION WAS THAT IT "MOSTLY HAPPENED ON THE DRIVER DOOR". WE BELIEVE THAT OUR VEHICLE SHOULD ALSO BE COVERED BY THE RECALL.

THE DRIVER DOOR AJAR SENSOR IS MALFUNCTIONING MAKING MY VEHICLE BELIEVE THAT THE DOOR IS OPEN ALL THE TIME. THIS CAUSES THE DOOR LOCKS ON ALL DOORS TO UNLOCK EVEN WHEN VEHICLE IS IN MOTION.

A COUPLE MONTHS AFTER PURCHASING MY VEHICLE THE CHECK ENGINE LIGHT CAME ON AND I LOST POWER TO SOME OF THE COMPUTER SYSTEMS, I CALLED THE DEALER SHIP AND TOLD THEM THE PROBLEM, MY FATHER HAD ALREADY PLUG HIS OBD READER INTO THE CAR AND SO I WAS ABLE TO LET THEM KNOW WHAT THE CODE HAD COME UP ON THE READER. WHEN I TOOK THE CAR TO THE DEALER SHIP THERE WAS A PROBLEM WITH BROKEN WIRES.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE SEAT BELTS WERE EASY FOR OTHER OCCUPANTS TO WRAP IN POSITIONS THAT COULD SERIOUS INJURY OR DEATH. THE CONTACT STATED THAT THE CHILD OCCUPANTS WERE ABLE TO WRAP THE SEAT BELTS AROUND THEIR WAISTS AND, AFTER THE PRETENSIONER TIGHTENED, WRAPPED AROUND THE NECK ON ONE OF THE OCCUPANTS AND TIGHTENED TOO TIGHT AROUND THE WAIST OF THE OTHER. ONE OF THE SEAT BELTS HAD TO BE CUT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT PROVIDED.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE DOOR AND TRUNK AJAR WARNING LIGHT ILLUMINATED WHEN THE DOORS AND TRUNK WERE PROPERLY CLOSED. IN ADDITION, ALL THE DOORS FAILED TO REMAINED LOCKED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 47,000.

AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR DISABLES ELECTRIC POWER-STEERING ASSIST WHILE DRIVING, MAKING THE VEHICLE DIFFICULT TO CONTROL. RECEIVED A "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING. THIS OCCURRED WHILE DRIVING N ABOUT 50 MPH ON I-95 IN JARRETT, VA. ON MAY 27, 2016. STOPPED, CALLED ROADSIDE ASSISTANCE. WAS TOLD THE ONLY OPTION WAS A TOW. CLOSEST DEALER ALREADY CLOSED FOR LONG WEEKEND. ANOTHER DEALER AN HOUR AWAY SUGGESTED CYCLING CAR ON AND OFF SEVERAL TIMES. WE DID AND CAR WAS OK. TOOK CAR TO LOCAL DEALER IN HARDEEVILLE SC ON RETURN HOME- UNABLE TO REPLICATE THE PROBLEM AND SAID WE HAVE TO DRIVE CAR IN SPITE OF THIS SAFETY ISSUE - WHICH APPEARS IDENTICAL TO ONE THAT FORCED THE RECALL OF 2011 TO 2013 FORD FLEX'S.

SHORTLY AFTER I PURCHASED MY FORD FLEX WE NOTICED A HORRIBLE EXHAUST SMELL INSIDE THE VEHICLE AS WE WERE DRIVING DOWN THE ROAD. I TOOK IT TO THE FORD DEALERSHIP WHERE WE BOUGHT IT TO BE LOOKED AT AND THEY DID SEVERAL THINGS AND TOLD ME THEY COULDN'T FIX IT AND DIDN'T KNOW HOW AND THAT THERE WERE SEVERAL OTHER OWNERS OF FLEXES THAT HAD THE SAME COMPLAINT BUT COULDN'T FIX EITHER. I CALLED THE FORD MANUFACTURER MYSELF AND THEY HAVE DIRECTED MANY THINGS TO BE DONE TO MY VEHICLE BY DIFFERENT DEALERSHIPS, STILL NO RESULTS!!! MY CAR HAS BEEN IN THE SHOP LONGER THAN I HAVE HAD IT IN MY POSSESSION. THERE ARE MANY OTHER THINGS WRONG WITH IT INCLUDING THE RADIO THEY CAN'T SEEM TO FIX LIKE THE SCREEN PARTIALLY DISAPPEARING ETC.. ONE TIME WE WERE SITTING WITH THE WINDOWS DOWN BECAUSE IT WAS A NICE DAY WHILE ONE OF US RAN IN TO GET THE DRINK WE PAID FOR AND FORGOT AND THE FUMES WERE SOOO BAD WE HAD TO PUT THE WINDOWS UP AND DRIVE AROUND BEFORE I PASSED OUT. I TRIED TO LEMON LAW IT BUT IT WAS SOLD TO ME INCORRECTLY SO UNTIL I GET A LAWYER I'M STUCK WITH IT IN THE SHOP AGAIN WHILE THE FORD MOTOR COMPANY PRETENDS TO CARE!!!! ALSO MY PROBLEM STARTED AT ABOUT 10,500 MILES. NOTHING WILL BE DONE TO CORRECT THIS PROBLEM UNTIL SOMEONE DIES(MAYBE) OR THEY ARE MADE TO! I CAN TELL YOU I'VE NEVER HAD SUCH A BAD SITUATION IN ALL MY LIFE AND IF THE FORD COMPANY OFFERED ME A HUNDRED THOUSAND DOLLAR CAR FOR FREE I WOULDN'T TAKE IT UNLESS I COULD SELL IT TO SOME OTHER POOR STUPID SOUL. I ALSO HAVE SOME KIND OF SCHREAKING NOISE IN MY FRONT END NOW, THE TORTURE NEVER ENDS. SOMEONE HELP!!!!!!!!!!!

DRIVERS DOOR LATCH SWITCH IS DEFECTIVE.THE PART WAS REPLACED BY THE DEALER LAST YEAR BEFORE I PURCHASED THE CAR AND I HAD POINTED IT OUT TO THEM. BEFORE RECEIVING THE CAR. THE PROBLEM PURSISTES. I CAN NOT GET IT TOO CLOSE PROPERLY.WHEN I ENTER THE VEHICLE.I CAN CAUSE THE CAR TOO FLASH THE LIGHTS AND BEEP THE HORN AFTER IT IS PARKED AND I AM IN THE HOUSE. I LIVE IVE IN MPLS.,MN..IT IS WINTER HERE AND THIS PROBLEM COULD DRAIN THE BATTERY IN SHORT ORDER IN SUB ZERO WEATHER.I NEED A PERMANENT SOLUTION TO THIS DEFECT.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.