2013 FORD FLEX Complaints

View complaints related to 2013 FORD FLEX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 FORD FLEX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD FLEX
    - VICTORVILLE, CA

    FAULTY DOOR SENSORS. DOOR AJAR LIGHT IS CONSTANTLY ON EVEN WHEN DOOR IS SHUT. MAKES IT HARD TO DRIVE AT NIGHT AS THE DOME LIGHT REMAINS ON FOR MINUTES AFTER DRIVING MAKING REDUCING VISIBILITY WHILE DRIVING. WITH THE DOOR AJAR LIGHT CONSTANTLY ON, MAKES IT DIFFICULT TO DETERMINE WHETHER THE DOOR IS OPEN OR CLOSED. DUE TO THE DOOR AJAR LIGHT, THE DOME LIGHT CONSTANTLY REMAINS CAUSING EXCESSIVE WEAR ON THE BATTERY. FIXED ONE SENSOR ALREADY, NOW ANOTHER DOOR SENSOR IS CAUSING THE PROBLEM, ALONG WITH MY TRUNK SENSOR MALFUNCTIONING EVERY TIME I HIT ANY LITTLE BUMP. THE LIGHTS COME ON AS SOON AS WE START THE CAR, WHETHER MOVING OR PARKED.

    Source: NHTSA WEB SITE
  • 2013 FORD FLEX
    - PAINESVILLE, OH

    DOOR LOCK SENSORS. DOOR LOCK SENSORS FAILING TO RECOGNIZE WHEN THE DOORS ARE SHUT SO CONSTANTLY SHOWING DOORS AJAR. THIS HAS DRAINED MY BATTERY TO THE POINT WHERE IT NEEDED TO BE REPLACED. DOOR SENSOR WAS REPLACED ALSO. THE COST OF THIS WAS APPROXIMATELY $500. NOW TWO MORE SENSORS ARE BAD. I LEAVE MY HOUSE BEFORE SUNRISE. WHEN I GET IN MY CAR IN THE MORNING MY INTERIOR LIGHTS WILL NOT GO OFF UNTIL MY VEHICLE REACHES AN ACCELERATED SPEED. SO I AM PULLING OUT OF MY DRIVEWAY UNABLE TO SEE DUE TO INTERIOR LIGHTS HOPING THAT MY NEIGHBORS WHO RUN ARE NOT BEHIND MY VEHICLE OR THE CHILDREN AT THE BUS STOP ACROSS THE STREET ARE CLEAR FROM MY VEHICLE. ADDITIONALLY, MY ELDERLY MOTHER HAS GOTTEN INTO MY CAR AND FORGOTTEN TO SHUT HER PASSENGER SIDE DOOR. AFTER DRIVING FOR FIFTEEN MINUTES, I REALIZED THAT IN FACT HER DOOR WAS OPEN BUTTHE SENSOR ALWAYS SHOWS IT AS OPEN. I NOW AM FACED WITH SPENDING ANOTHER $700+ TO HAVE THE SENSORS REPLACED. THIS PUTS MY TOTAL INVESTMENT IN SENSOR REPLACEMENT AT OVER $1200. THIS IS ALMOST ONE OF MY PAYCHECKS OR TWO WEEKS WORTH OF PAY! IT IS A SACRIFICE I HAVE TO MAKE AS FORD HAS PRODUCED A DEFECTIVE AND UNSAFE PRODUCT. I CAN NO LONGER KNOWINGLY PUT MY FAMILY AND THOSE AROUND ME AT RISK ALTHOUGH FORD WILL NOT ACCEPT RESPONSIBILITY FOR THEIR PRODUCT.

    Source: NHTSA WEB SITE
  • 2013 FORD FLEX
    - STONE MOUNTAIN, GA

    MY 2013 FORD FLEX WON'T START AGAIN. THIS HAPPENED A COUPLE OF MONTHS AGO. I HAD IT TOWED TO THE DEALER AND THEY SAID THERE WAS A VAPOR LOCK ISSUE. THEY FIXED IT FOR $140 PLUS DOLLARS AND YET, HERE I AM AGAIN WITH THE SAME ISSUE. THE DEALER ALSO STATED MY VIN WAS NOT INCLUDED IN THE FUEL PUMP RECALL LIST. THIS TIME AROUND, I HAD RUN A FEW ERRANDS AFTER ATTENDING MY CHILD'S SCHOOL EVENT, CAME HOME AND ATTEMPTED TO START THE CAR ABOUT ONE HOUR LATER. IT WAS A WARM DAY (AROUND 88 DEGREES). I CAN'T TELL YOU HOW FRUSTRATING THIS IS. WITH KIDS, I NEED

    Source: NHTSA WEB SITE
  • 2013 FORD FLEX
    - MOLINE, IL

    TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LOCK AND CAUSED THE DOME LIGHT AND DOOR AJAR INDICATOR TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FLEX
    - STEGER, IL

    DOOR AJAR WARNING ON WITH DOOR CLOSED, WONT LOCK DOORS WHEN PUT IN MOTION, ALARM GOING OFF, DEALER WANTS $1200 TO FIX

    Source: NHTSA WEB SITE
  • 2013 FORD FLEX
    - JASONVILLE, IN

    TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MACE FORD, 4501 S US HWY 41, TERRE HAUTE, IN 47802), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FLEX
    - DURHAM, NC

    TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER THE FIRST FAILURE, THE CONTACT INSTALLED A NEW BATTERY AND RESET THE COMPUTER SOFTWARE IN ORDER TO GET THE VEHICLE TO RESTART. UPON THE SECOND OCCURRENCE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP MODULE NEEDED TO BE REPLACED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE OF THE FAILURE. THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AS THE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FLEX
    - ADAIRVILLE, KY

    DOOR AJAR INDICATOR REMAINS ON WHEN DOOR IS NOT AJAR. ALSO, ALARM GOES OFF RANDOMLY USUALLY WHEN PARKED AND LOCKED.

    Source: NHTSA WEB SITE
  • 2013 FORD FLEX
    - LAKESIDE, AZ

    I HAVE A 2013 FORD FLEX AND THE DOORS ALWAYS SAY THEY ARE OPEN EVEN THOUGHT THEY ARE CLOSED. IT CAUSES ME NOT TO BE ABLE TO LOCK MY DOORS, THE DOME LIGHT TO STAY ON WHICH IS VERY DANGEROUS WHEN REVERSING AT NIGHT OUT OF A PARKING SPOT, AND I BELIEVE IT'S UNSAFE BEING THAT I HAVE CHILDREN AND I CAN'T KNOW WHETHER OR NOT THE DOORS ARE CLOSED ACCURATELY. I'VE CONTACTED FORD SEVERAL TIMES AND GET THE RUN AROUND. THE DOME LIGHT WILL STAY ON UNTIL I'VE HIT 10MPH. REVERSING WITH A BRIGHT DOME LIGHT ON IS VERY DANGEROUS. I'VE ALSO HAD TO REPLACE MY BATTERY SEVERAL TIMES BECAUSE THE LIGHT STAYS ON.

    Source: NHTSA WEB SITE
  • 2013 FORD FLEX
    - LOGANVILLE, GA

    TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE