2013 FORD FLEX Complaints

I WAS PULLING INTO MY DRIVEWAY AND MY STEERING COLUMN LOCKED UP COMPLETELY. THE IDIOT ALARM STARTED GOING OFF AND I RECEIVED AND ERROR CODE. THE ERROR READ POWER STEERING FAILURE. I TOOK IT TO TIRE KINGDOM AND THEY SAID I WAS PART OF THE 15V3400000 RECALL. I CALLED FORD AND THEY WOULD NOT COVER THE REPAIR EVEN THOUGH IT'S EXACTLY THE SAME SAFETY RECALL ISSUE I AM HAVING AND MY CAR IS ON THE RECALL LIST. THEY SAID SORRY YOUR VIN ISN'T LISTED AS BEING AFFECTED. IT'S CLEARLY THE SAME ISSUE AND IS. WING AFFECTED. IT'S DANGEROUS THAT I WASN'T NOTIFIED AND NOW THAT I'M HAVING THE PROBLEMS THAT CAUSED THE RECALL IN THE FIRST PLACE THEY STILL WON'T FIX IT.

THE DOOR FRONT DRIVER SIDE DOOR SENSOR WENT BAD AND TELLS CAR THAT DOOR IS AJAR. THIS WAS REPLACED UNDER WARRANTY LAST YEAR. NOW YESTERDAY THE SAME THING HAS HAPPENED TO THE FRONT PASSENGER SIDE DOOR SENSOR. THIS WAS QUOTED TO ME AT $700. THIS IS RIDICULOUS FOR A BAD DOOR SENSOR THAT FORD HAS PUT BAD AND FAULTY SENSORS ON. I FEEL THAT I SHOULD NOT BE LIABLE FOR .THE FORD DEALERSHIP IN TOWN SAID, "THIS IS A PROBLEM WITH FORD FLEX". THIS DOOR AJAR SENSOR KEEPS LIGHTS ILLUMINATED DRAINING THE BATTERY, EVEN THOUGH THE DOOR IS SHUT. THIS KEEPS THE LIGHTS ON WHEN DRIVING, AND AT NIGHT MAKES IT VERY VERY HARD TO SEE AND DRIVE. THIS WILL CAUSE AN ACCIDENT DUE TO FAULTY DOOR SENSORS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL THE VEHICLE DOORS FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE DOME LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT PASSENGER SIDE DOOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE BATTERY TO THE VEHICLE HAD TO BE REPLACED TWICE DUE TO THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS INVALID.

AS I'M DRIVING THE CHECK ENGINE LIGHT TURNS ON AND IT SLOWS DOWN MY CAR TO TWO MILES PER HOUR ONCE I TURN IT BACK OFF AND BACK ON IT STARTS WORKING AGAIN BUT AS SOON AS I DRIVE FOR A COUPLE OF MILES OR NOT EVEN A COUPLE OF MINUTES THE LIGHT COMES BACK ON AND MY CAR GO STRAIGHT TO DRIVING TO MILES PER HOUR I WANT TO KNOW WHAT COULD BE WRONG WITH THIS AND WHY IS IT DOING IT

DOOR AJAR WARNING - PASSENGER DOOR ELECTRICAL PROBLEM SHOWING THE DOOR IS OPEN ALL OF THE TIME. SINCE THE CAR THINKS THE DOOR IS OPEN, THE CAR WILL NOT LOCK WHILE IN MOTION. PUTTING ALL PASSENGERS IN THE CAR IN DANGER. IT ALSO KEEPS THE INTERNAL LAMPS ON BECAUSE THE CAR THINKS THE DOOR IS OPEN CAUSING THE BATTERY LIFE TO DECREASE AT A QUICKER RATE.

PASSANGER DOOR THINKS ITS AJARED. DOOR IS SECURED ITS JUST THINK ITS OPENNED. WON'T ALLOW ME TO LOCK AUTOMATICALLY AND WILL SET OFF THE ALARM. OTHER THAN HAVING THE INDICATION WHILE DRIVING, MOST OF THE PROBLEMS ARE WHEN IT IS PARKED AND LOCKED (IF I COULD). I'M JUST DEALING WITH THE ALARM ISSUE NOW, DOME LIGHTS ALWAYS ON, AND SOON TO BE DEAD BATTERY.

TONIGHT WAS THE SECOND TIME IT HAPPENED. WHILE I WAS DRIVING, THANK GOODNESS I WAS NOT DRIVING FAST AND WAS STILL ON OUR DRIVEWAY THAT THE ENGINE JUST STALLED FOR NO REASON. I TRIED RESTARTING THE CAR BUT IT WOULD NOT START. I HAD TO TRY STARTING IT MANY TIMES AND AFTER AWHILE IT FINALLY STARTED AGAIN.

PASSENGER REAR DOOR SENSOR THINKS DOOR IS OPEN AT ALL TIMES. EFFECT ALARM SYSTEM, ETC. VEHICLE HAS APPRX 65000 MILES.

I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. THIS HAS HAPPENED MANY TIMES BEFORE AND I WOULD TRY TO GET TO A POINT WHERE I COULD PULL OVER TO THE SIDE OF THE HIGHWAY, RESTART THE CAR AND IT WOULD BE GOOD. THIS TIME IT DIDN'T WORK. I HAVE BEEN ON ROADS IN CURVES MANY TIMES AND IT WOULD GO OUT IN THE MIDDLE OF THEM. I SHUTTLE MY KIDS EVERYDAY AND THIS IS DANGEROUS FOR THEM AND MYSELF. I SEARCH FOR A RECALL A WHILE BACK AND DIDN'T SEE ANYTHING. I AM A SINGLE MOTHER OF 3 AND I DON'T HAVE MONEY TO SPEND OUT ON SOMETHING LIKE THIS WHEN IT SHOULD NOT BE A PROBLEM I'M HAVING WITH A FAIRLY NEW VEHICLE. I WAS TOLD THE PROBLEM IS THE POWER STEERING GEAR AND THE ANGLE POSITION SENSOR. I HAVE NOTICED THAT OTHER 2013 FORD FLEX WERE ISSUED A RECALL FOR THIS PROBLEM, BUT MINE WAS NOT. I CALLED THE FORD MANUFACTURER AND SPOKE WITH 3 DIFFERENT REPRESENTATIVES (REPS) AND A SUPERVISOR. TWO REPS TOLD ME THERE WAS NOTHING THEY COULD DO AND THE OTHER REP AND SUPERVISOR STATED I WOULD NEED TO TAKE MY VEHICLE TO A FORD SERVICE DEPARTMENT AT A DEALERSHIP AND IT WOULD BE THEIR DISCRETION ON WHETHER THEY WILL FIX IT, DISCOUNT IT OR SOMETHING. I DON'T THINK IT IS THE DEALERSHIP'S RESPONSIBILITY AS THEY DID NOT MAKE THE VEHICLE, THEY ONLY SELL THEM. I SPOKE WITH THE SERVICE DEPARTMENT MANAGER AT LANCE CUNNINGHAM FORD IN KNOXVILLE, TN AND HE AGREED AND STATED HE DIDN'T KNOW WHY THEY WOULD TELL ME THAT. HE WAS ALSO NICE ENOUGH TO SAY THAT HE WOULD HELP ME OUT THE BEST HE COULD BECAUSE HE WANTED TO KEEP ME AS A CUSTOMER. PLEASE HELP ME! I DO NOT THINK IT IS A COINCIDENCE THAT THE SAME ISSUE IS HAPPENING TO MY VEHICLE AS IT HAS OTHERS MADE THE SAME TIME AS MINE. I HAVE ALSO READ OTHER COMPLAINTS AFTER RESEARCHING THAT MANY OTHER CUSTOMERS IN FORD VEHICLES (FOCUS, FUSION, ETC.) ARE HAVING THE SAME ISSUES AND THE MAJORITY OF OUR VEHICLES ARE LESS THAN 5 YEARS OLD.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR LIGHT WAS CONSTANTLY ILLUMINATED. THE CONTACT STATED THAT DUE TO THE FAILURE, THE BATTERY HAD TO BE REPLACED TWICE. THE CONTACT ALSO MENTIONED THAT ON A SEPARATE OCCASION, WHILE REVERSING THE VEHICLE THE GEAR SHIFT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS RESTARTED, AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,492. THE VIN WAS INCOMPLETE.