2013 FORD FLEX Complaints

SERVICE ADVANCETRAC AND COLLISION WARNING NOT AVAILABLE NOTIFICATIONS PRESENT WHEN DRIVING, SPECIFICALLY OCCURRING WHEN TURNING. FORD DEALERSHIP INDICATED THE POWER STEERING CONTROL MODULE (PSCM) WAS DETECTING A MOTOR POSITION SENSOR FAULT AND RECOMMENDED REPLACEMENT OF ELECTRONIC STEERING GEAR. I SPOKE WITH FORD CUSTOMER SERVICE AND THE GRAND LEDGE MICHIGAN FORD DEALERSHIP REGARDING RECALL SAFETY RECALL 15S18 AND BOTH INDICATED THAT MY VIN WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE TO FIND OUT IF MY VIN MAY HAVE BEEN IMPROPERLY EXCLUDED FROM THE RECALL IF THE RECALL STATES FORD FLEX MODELS 2011-2013 ASSEMBLED IN OAKVILLE FOR ALL ENGINES.

THE SENSOR FOR THE RIGHT REAR DOOR BEING CLOSED IS COMING ON WHEN THE DOOR IS ACTUALLY CLOSED. THIS IS ALSO CAUSING THE CAR'S DOOR OPENING SENSORS TO BE ACTIVATED, MAKING THE INTERIOR LIGHTS, HEAD AND TAIL LIGHTS, AND KEYLESS ENTRY LIGHTS TO TURN ON SPORADICALLY. BECAUSE THE DOOR OPEN SENSOR LIGHT IS ON ALL OF THE TIME, IT IS IMPOSSIBLE TO DETECT WHEN THE DOOR IS ACTUALLY OPEN, CREATING A SAFETY HAZARD. THE COMPANY IS AWARE OF THIS DEFECT PER BULLETIN SB-10054930-1306 AND HAS NOT ISSUED A RECALL. THE DEFECT DID NOT OCCUR ON MY VEHICLE UNTIL IT WAS WELL BEYOND ITS NEW VEHICLE WARRANTY.

UPON ENTERING AND STARTING VEHICLE DISPLAYS DOOR AJAR WHEN IT IS CLEARLY CLOSED AND LOCKED. REQUIRES SEVERAL HARD CLOSES OF THE DOOR TO DEACTIVATE SENSOR. ALSO RANDOMLY TRIGGERS CAR ALARM. APPEARS TO WORK PROPERLY IN COOLER WEATHER. DEALER RECOMMENDS A DOOR LATCH REPLACEMENT FOR AN ESTIMATED OF $500

WE SMELLED EXHAUST FUMES WHEN WE FIRST BOUGHT THE CAR...2013. THE DEALER FIXED IT BUT WE ARE SMELLING THEM AGAIN, ESPECIALLY WHEN WE STEP ON IT OR ARE CLIMBING A STEEP GRADE. CONSIDERING THE FORD EXPLORER PROBLEMS, WE THINK THIS MAY ALSO BE SOMETHING HAPPENING WITH THE FLEX.

FRONT PASSENGER DOOR AJAR SENSOR NOT WORKING. DOOR REPORTS BEING OPEN WHEN IT'S NOT. INTERIOR LIGHTS STAY ON, DRAINING BATTERY, INTERFERING WITH DRIVING. HAPPENS WHEN 1ST GETTING INTO CAR, BUT ALSO DURING OPERATION. HAPPENING NEARLY ALL THE TIME NOW.

THE ELECTRIC STEERING IS MAKING A CLUNK NOISE WHEN TURNING AT LOW SPEEDS. (CAN'T REALLY HEAR IT AT HIGHER SPEEDS) THAT IS AN EARLY WARNING OF AN EPAS FAILURE. (ELECTRIC POWER ASSIST STEERING) EVENTUALLY THE STEERING WILL WHINE AND FAIL WHEN DRIVING GOING INTO MANUAL MODE. THAT IS A SAFETY ISSUE! SINCE MY WIFE IS DRIVING THE CAR WITH MY YOUNG DAUGHTER IT HAS ME NERVOUS AND WORRIED.

2013 FORD FLEX DOOR AJAR SWITCH KEEPS DOOR LOCKS FROM LOCKING. WHEN MANUALLY LOCKING DOORS THEY IMMEDIATELY POP BACK UP. ALSO THE DOME LIGHT STAYS LITE, MAKING NIGHT TIME DRIVING DANGEROUS. THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE.

I PARKED MY CAR TO GO FOOD SHOPPING AND WHEN I CAME BACK TO LEAVE, THE STEERING WHEEL BECAME LOCKED AND IT WOULD NOT TURN

I WAS DRIVING CAR AND IT STALLED OUT OF NOWHERE. HAD CAR TOWED HOME AND MECHANIC SAID IT IS EITHER THE FUEL PUMP OR FUEL MODULE. NOW CAR ONLY STARTS SOMETIMES AND WILL TURN OFF. NOT SAFE TO DRIVE AT ALL. I TRIED CALLING FORD SERVICE DEPARTMENT BUT THEY SAY THAT MY VIN. IS CLEAR DON'T SEE HOW THIS IS POSSIBLE AS MY CAR IS DOING SAMETHING AS MANY OTHER FORD FLEXS ON THE ROAD HOW DO I GET THEM TO ADD MY VIN. TO RECALL LIST PLEASE AS MY CAR IS DOING SAMETHING AS THE CARS ON RECALL LLIST.

TL* THE CONTACT OWNS A 2013 FORD FLEX. UPON STARTING THE VEHICLE, THE POWER STEERING AND ASSIST TRAX WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BOB WONDRIES FORD 400 S ATLANTIC BLVD, ALHAMBRA, CA 91801 (626) 289-3591) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED RECALLS ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.