2013 FORD FLEX Complaints
View complaints related to 2013 FORD FLEX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 FORD FLEX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD FLEX- LEXINGTON, KY
TL* THE CONTACT OWNS A 2013 FORD FLEX, WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CODE EP0627, THE FUEL PUMP CONTROL CIRCUIT OPEN, AND FUEL VAPOR LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V8120000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,241.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FLEX- RAYTOWN, MO
FUEL LEVEL WILL SUDDENLY DROP FROM 1/4 TANK TO EMPTY WITHIN A MATTER OF SECONDS. THE DISPLAY WILL SHOW APPROXIMATELY 65 MILES TO EMPTY, LESS THAN A MINUTE LATER IT WILL DISPLAY GIVE A LOW FUEL ERROR AND THE VEHICLE WILL SHUT OFF WHILE DRIVING. SOMETIMES YOU CAN WAIT 20 MINUTES , TURN THE KEY ON AND IT WILL AGAIN SHOW 1/4 TANK OF FUEL. WHETHER OR NOT IT THEN DISPLAYS 1/4 TANK OF FUEL, IF YOU TAKE THE VEHICLE TO A GAS STATION TO FILL UP IT WILL ONLY ACCEPT 12-14 GALLONS. THE VEHICLE HAS AN 18 GALLON FUEL TANK. IT APPEARS AS THOUGH THE VEHICLE THINKS IT SUDDENLY RUNNING OUT OF FUEL DESPITE THERE BEING ANOTHER 4-6 GALLONS OF FUEL IN THE TANK.
Source: NHTSA WEB SITE -
2013 FORD FLEX- DAVIDSON, MI
TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 46 MPH, A PANEL ON THE FRONT DRIVER SIDE WINDSHIELD SUDDENLY DISLODGED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ..UPDATED 12/20/16 *BF THE WINDSHIELD MOLDING BLEW OFF. UPDATED 12/28/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FLEX- WEST CHESTER, PA
2013 FORD FLEX DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE SHUT. DRIVER DOOR. DOME LIGHTS STAY ON DURING INITIAL REVERSE OF VEHICLE CAUSING ZERO VISIBILITY OUT REAR OF VEHICLE INCLUDING SIDE MIRRORS AND REAR VIEW MIRROR. MULTIPLE INSTANCES OF NEAR MISSES DUE TO LOSS OF VISIBILITY.
Source: NHTSA WEB SITE -
2013 FORD FLEX- WILDOMAR, CA
ITHE INTERIOR LIGHTS STAYED ON, DOOR SENSORS MALFUNCTIONED, ENGINE POWER WENT OFF, AND ALARM WOULD GO ON INTERMITTANTLY. THESE PROBLEMS HAPPENED WHILE THE CAR WAS MOVING AND WHEN IT WAS PARKED.
Source: NHTSA WEB SITE -
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2013 FORD FLEX- CENTREVILLE, VA
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FLEX- EL MIRAGE, AZ
2013 FORD FOCUS TITANIUM WHICH HAS A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. I WAS DRIVING DOWN THE ROAD AS MY DRIVER SIDE FRONT DOOR OPENED AND I WAS UNABLE TO SHUT MY DOOR. I HAVE FILED A COMPLAINT WITH FORD CORPORATE, PEORIA FORD, JONES FORD, NATIONAL HIGHWAY SAFETY ADMINISTRATION, CONTACTED A LOCAL NEWS REPORTER WHO DID AN ARTICLE ON THE SAME CAR AS MINE WHICH FORD ENDED UP PAYING FOR AFTER THE ARTICLE WAS MADE PUBLIC, BETTER BUSINESS BUREAU, AND SEVERAL OTHER REPORTS MADE. I HAVE A CLAIM WITH FORD CORPORATE HOWEVER THEY ARE DENYING ANY INTERNAL ASSISTANCE FOR FIXING THIS REPAIR DUE TO IT BEING A DEFECTIVE PART HOWEVER NOT INCLUDED IN THE RECALL CURRENTLY AS 2013 FORD FUSION AND 2013 FORD FIESTA IS BEING LISTED WITH THE SAME EXACT PROBLEM. I HAVE BEEN TOLD THAT TO GET THIS FIXED I SHOULD HAVE HAD THE EXTENDED WARRANTY OR WOULD HAVE TO PAY BETWEEN $500 TO $600 TO GET THIS DEFECTIVE PART FIXED OR RISK INJURY DUE TO THE DOOR NOT BEING SECURED PROPERLY. THE DEALERSHIP TRIED TO FORCE ME TO SIGN A WAIVER STATING THAT FORD WAS NOT LIABLE IF ANYTHING SHOULD HAPPEN WHILE DRIVING MY CAR WHICH I REFUSED TO SIGN. THIS NEEDS TO BE FIXED AND IF / WHEN SOMETHING HAPPENS AS A RESULT OF THIS ISSUE FORD WILL BE HELD RESPONSIBLE FOR MORE THEN JUST THE DEFECTIVE PART.
Source: NHTSA WEB SITE -
2013 FORD FLEX- SANBORN, NY
DOOR AJAR LIGHTS CONTINUOUSLY SHOW ON WHEN ALL DOORS ARE CLOSED. MY INTERIOR LIGHTS WILL NOT GO OFF AND IMPAIRS MY VISION AT NIGHT. ALSO BECAUSE THE AJAR WARNINGS ARE ON MY DOORS WILL NOT LOCK. I TRY TO MANUALLY LOCK THEM AND THEY AUTOMATICALLY UNLOCK WHILE IM DRIVING. NOT GOOD WHILE I HAVE MY 4 CHILDREN IN THE CAR!
Source: NHTSA WEB SITE -
2013 FORD FLEX- EL CAJON, CA
2013 FORD FLEX SEL. THE DOOR AJAR WARNING LIGHT STAYS ON. THE FRONT PASSENGER DOOR LATCH IS FAULTY. WITH THE DOOR CLOSED, THE WARNING LIGHT STAYS ON AND THE AUTO LOCKS DO NOT WORK NOW.
Source: NHTSA WEB SITE -
2013 FORD FLEX- LAKE HELEN, FL
IN THE DRIVERS DOOR, THE SWITCH IN THE DOOR LOCK ASSEMBLY STICKS AND SENDS A SIGNAL TO THE CAR THAT THE DOOR IS AJAR EVEN WHEN IT IS FULLY SHUT. WHEN IT FIRST STARTED HAPPENING YOU COULD SLAM THE DOOR A FEW TIMES TO GET IT TO WORK.
Source: NHTSA WEB SITE