2013 FORD FLEX Complaints

WE HAVE HAD BOTH REAR DOOR LATCHES FAIL. THE DOOR AJAR LIGHT REMAINS ON, AND THE INTERIOR LIGHTS WILL NOT TURN OFF. WE HAVE HAD BOTH REPLACED BY THE DEALER, AT A COST OF APPROX. $500 FOR EACH.

FRONT DRIVER DOOR LATCH SENSOR DEFECTIVE. THIS RESULTS IN THE FOLLOWING ISSUES: DOOR AJAR WARNING LIGHT ILLUMINATES; INTERIOR LIGHTS REMAIN ON, EVEN WHEN DRIVING; DOORS CANNOT BE LOCKED FROM INSIDE THE CAR IF KEYS AREN'T IN IGNITION (DUE TO FEATURE THAT IS DESIGNED TO PREVENT KEYS FROM BEING LOCKED IN THE CAR); ALARM GOES OFF AT RANDOM TIMES; BATTERY DRAINS BECAUSE INTERIOR LIGHTS STAY ON UNTIL BATTERY-SAVER ALGORITHM TURNS THEM OFF...ALTHOUGH AFTER MANY CYCLES, BATTERY IS DRAINED DOWN. THIS IS A SAFETY ISSUE BECAUSE: A) INTERIOR LIGHTS REMAINING ON MAKES IT DIFFICULT TO SEE AT NIGHT; PERSONAL SAFETY RISK SINCE DOORS CAN'T BE LOCKED; DEAD BATTERY RENDERS CAR INOPERABLE.

DOOR AJAR SENSORS. THE DASH BOARD CLUSTER INDICATES THAT CAR DOORS ARE OPEN ( AJAR ) WHEN THEY ARE NOT. THIS CAUSES INTERIOR LIGHTS TO STAY UNTIL THE CAR IS DRIVEN, ALARM TO SOUND AT NIGHT, WHICH AT TIMES DRAINS MY BATTERY. AUTO DOOR LOCKS DO NOT WORK. I REPORTED THIS ONCE BEFORE, HERE AND TO FORD CUSTOMER SERVICE, NOT SURE OF THE DATE, BUT IN 2015 NO RESPONSE!!

DOOR AJAR SENSOR ON PASSENGER DOOR WILL NOT RESET. EVEN WHEN THE DOOR IS CLOSED PROPERLY.

FRONT AND REAR PASSENGER DOOR AJAR WARNINGS ACTIVATE WHEN DOORS ARE COMPLETELY CLOSED, RESULTING IN PROBLEMS WITH AUTO DOOR LOCK FEATURE, INTERIOR LIGHTS REMAINING ON, AND KEYLESS ENTRY PANEL LIGHTS REMAINING ILLUMINATED. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AS WELL AS IN MOTION BOTH IN CITY STREET AND HIGHWAY SITUATIONS.

DRIVING THE VEHICLE ON CITY STREET, A MAINTENANCE INDICATOR LIT UP ON THE DASH AND THERE WAS NO POWER (ACCELERATION.) VEHICLE DID NOT SHUT OFF, BUT THE ACCELERATOR PEDAL WOULD NO LONGER OPERATE OR REV THE ENGINE. COASTED TO SIDE OF ROAD AND TURNED OFF. UPON RESTART VEHICLE OPERATED NORMALLY. TURNED AROUND TO HEAD HOME. PULLED OUT FROM SIDE STREET AND IT HAPPENED A SECOND TIME. THIS TIME WITH A CHECK ENGINE LIGHT AS WELL. HAD THERE BEEN TRAFFIC COMING A SEVERE ACCIDENT COULD HAVE OCCURRED. AGAIN, TURNING OFF AND RESTARTING RESOLVED (TEMPORARILY) THE ISSUE. IN THE NEXT 3 MILES TO GET HOME, IT OCCURRED 3 MORE TIMES. FORD DEALERSHIP DIAGNOSED IT TO BE A FAULTY THROTTLE BODY, PARTS ARE BACK ORDERED. FORD KNOWS THIS IS AN ISSUE AND HAS "COVERED" SOME MODELS, BUT STILL IGNORES THE DANGER.

FALSE DOOR AJAR INDICATOR. DOOR IS SECURELY CLOSED BUT SENSOR REGULARLY INDICATES IT IS AJAR. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND WHEN IT IS MOVING.

BOTH PASSENGER DOOR AJAR SENSORS ARE MALFUNCTIONING KEEPING THE INTERIOR LIGHTS ON WHICH IS DRAINING BATTERY. LIGHTS WILL NOT GO OFF UNTIL A CERTAIN SPEED IS REACHED WHILE DRIVING.(CLEARLY A SAFETY ISSUE!!!) ALSO ALARM KEEPS GOING OFF RANDOMLY AND THE FREQUENCY IS INCREASING.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A RECALL FOR THE 2013 MODEL VEHICLES UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON. FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS. AND NOW THE SEATBELT LATCH DOESNT WORK PROPERLY