2013 FORD FLEX Complaints

DOOR SENSOR WORKING INTERMITTENTLY ON PASSENGER SIDE. ESPECIALLY WHEN COLD OUTSIDE, PASSENGER DOOR IS CLOSED BUT CAR THINKS IT IS OPEN, WILL NOT ALLOW AUTOMATICALLY LOCKING OF DOORS, WHICH REPRESENTS A SAFETY HAZARD. DOORS CAN BE LOCKED MANUALLY BUT ALL DOORS REMAIN UNLOCKED OR SPRING UNLOCKED WHEN "DOOR LOCK" SWITCH IS PRESSED.

PASSENGER SIDE DOOR IS TELLING VEHICLE THAT IS NOT SHUTTING , LIGHTS STAY ON DOOR WILL NOT LOCK, THIS HAS GOTTEN WORSE OVER THE LAST MONTH SOMETIMES HAVE TO OPEN AND SHUT UP,TO 15 TIMES TO GET LIGHT TO GO OUT. VEHICLE IS GARAGED KEPT SO THIS IS NOT A HOT OR COLD, RAINING ISSUES HAPPENS IN ALL CLIMATES.

THE DOOR AJAR LIGHT COMES ON FOR THE DRIVER'S DOOR EVEN WHEN THE DOOR IS SHUT. ALL TIMES OF DAY, ALL WEATHER. WILL TURN ON WHILE CAR IS IN MOTION. WILL PREVENT ELECTRIC START FROM WORKING, WILL PREVENT DOORS FROM LOCKING AUTOMATICALLY, WILL CAUSE INTERIOR LIGHTS TO STAY ON. WE HAVE FOUND HUNDREDS OF POSTS ABOUT THE SAME PROBLEM. THIS PROBLEM WAS ALREADY NOTED ON OTHER FORD MODELS AND A RECALL WAS ISSUED. THE SAME PROBLEM IS ON THIS CAR. THERE IS A PLASTIC LATCH IN THE DOOR WHICH IS ENABLED WHEN THE DOOR IS SHUT BUT BECAUSE THE TOLERANCES ARE OFF ON THE RECEIVING LATCH THE SYSTEM BELIEVES THE DOOR IS OPEN EVEN WHEN IT IS PROPERLY CLOSED. THE DEALERSHIP IS WILLING TO FIX THE PROBLEM... FOR $500. THIS IS A KNOWN PROBLEM ON OTHER FORD MODELS USING THE SAME PARTS. THE RECALL SHOULD INCLUDE ALL CARS WITH THIS SYSTEM.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING WOULD SPORADICALLY ILLUMINATE EVEN WITH NO DRIVER OR PASSENGER IN THE VEHICLE. THE CONTACT ALSO STATED THE VEHICLE HAD DIFFICULTY LOCKING WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MANUFACTURER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 04/20/16*LJ CONSUMER ALSO STATED REAR LIGHT POWER LOCKS AS WELL UPDATED 6/6/18*JB

THE DRIVER SIDE DOOR WILL NOT REGISTER AS BEING CLOSED WHEN IT IS ACTUALLY CLOSED.

PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS.

DRIVER SIDE DOOR LATCH MALFUNCTIONING CAUSING "DRIVER DOOR AJAR" WARNING, INTERIOR LIGHTS TO REMAIN ON FOR EXTENDED PERIOD, AND AFTERMARKET ALARM TO SOUND. BEGAN AT 36,347MILES ON 1/20/16 TO PRESENT.

THE DRIVER SIDE DOOR DOES NOT LOCK. THE MECHANISM THAT RECOGNIZES THAT THE DRIVER SIDE DOOR IS CLOSED DOESN'T WORK. WHEN THE CAR IS TURNED ON AND SUBSEQUENTLY WHEN THE VEHICLE COMES TO A STOP OR VERY SLOW SPEED (LIKE A STOP SIGN OR LIGHT) THE ALARM SOUNDS AGAIN (A PINGING SOUND WITH A VISUAL ALERT THAT THE DOOR IS OPEN WITH AN MESSAGE TO SHIFT TO PARK). HOWEVER, NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT, THE ALARM DOESN'T GO OFF. THIS MEANS THAT DOORS DO NOT AUTOMATICALLY LOCK WHEN THE CAR IS PUT INTO GEAR. WHEN THE VEHICLE ATTEMPTS TO AUTOMATICALLY LOCK THE DOORS WHEN THE CAR IS PUT INTO GEAR, THE LOCK IMMEDIATELY SNAPS BACK UP BECAUSE OF THE DOOR WARNING. EVEN MANUALLY LOCKING THE DOOR DOESN'T WORK BECAUSE OF THE ALARM. THIS IS A SAFETY CONCERN BOTH WHEN DRIVING BUT ALSO WHEN STATIONARY. I WANT TO BE ABLE TO LOCK MY CAR DOORS IN THE EVENT THERE ARE SAFETY CONCERNS NEARBY SO THAT NO ONE CAN GET INTO THE CAR WHILE WE ARE IN A PARKING LOT OR AT A LIGHT.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRIC POWER STEERING CODE WAS RESET HOWEVER, TWO WEEKS LATER THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

MY PASSENGER DOOR LIGHT COMES ON WHEN THE DOOR CLOSED. CAUSING MY INTERIOR LIGHTS TO STAY ON & KEEPS MY DOORS FROM LOCKING. THIS HAPPENS AT DIFFERENT TIMES AT FIRST IT WAS WHEN I FIRST START THE CAR NOW ITS COMING ON WHEN DRIVING DOWN THE ROAD. NOW WE ARE QUESTIONING THE SAFETY OF MY PASSANGER WHEN I'M DRIVING DOWN THE ROAD. THIS IS ALSO A ISSUE WHEN WE GET OUT OF THE CAR SINCE IT CAUSES MY INTERIOR LIGHTS TO STAY ON UNNECESSARILY FOR A LENGTH OF TIME.