2013 FORD FLEX Complaints

DOOR LATCH ASSEMBLY AND SENSOR. I HAVE REPLACE 2 ALREADY WITHIN 1 YR AND NOW NEEDING TO REPLACE ANOTHER ONE. THIS IS RIDICULOUS. I AM OUT OF WARRANTY BECAUSE OF MY MILES NOT BECAUSE OF THE YEAR OF THE VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE PASSENGER, DRIVER, AND LIFTGATE DOOR SENSORS WERE CONSTANTLY ILLUMINATED. THE CONTACT STATED THAT THE DOORS WERE CONSTANTLY UNLOCKED DUE TO THE FAILURE. IN ADDITION, THE WINDSHIELD WIPERS WERE CONSTANTLY ACTIVATED DESPITE THE WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

FORD FLEX 2013 DOOR AJAR LIGHT REMAINS ILLUMINATED AFTER DOORS ARE SHUT. AFTER SEVERAL ATTEMPTS AT CLOSING DOOR TIGHTLY AND DOOR APPEARS FIRMLY SHUT, THE LIGHT STILL INDICATES OPEN. ALSO, DOORS DO NOT AUTO LOCK WHEN CAR IS PARKED FOR SOME TIME AND DOORS DO NOT AUTO LOCK WHILE DRIVING. VERY DANGEROUS SAFETY ISSUE WITH CHILDREN TRAVELING WITH ME EVERYDAY IN THE BACK SEATS. I HATE TO THINK WHAT MIGHT HAPPEN IF I HAVE AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY BECAUSE THE SENSORS INDICATE THE DOOR IS OPEN. MY CAR HAS 28,000 MILES ' WELL UNDER THE FACTORY WARRANTY OF 36,000 BUT FORD WILL NOT COVER THE REPLACE PART BECAUSE I AM SECOND OWNER WITH THE CAR HAVING PASTED IT'S 3YR MARKER. THIS IS A WELL KNOWN ISSUE FOR FORD AND SHOULD BE HANDLED AS A SAFETY RECALL.

POWER ASSIST HAD INTERMITTENT FAILURE. I COULD RESET BY TURNING VEHICLE OFF AND RESTARTING. THIS HAPPENED BOTHE DRIVING AND SOMETIMES UPON STARTUP.TOOK TO DEALER, THEY REFRESHED STEERING ASSIST COMPUTER. POWER ASSIST FINALLY FAILED COMPLETELY. RESEARCHED ON WEB AND FOUND FORD HAD RECALL OF 2013 FLEX STEERING. HOWEVER MY VEHICLE FELL OUTSIDE BUILD DATE STATED IN RECALL. IT IS OBVIOUS TO ME THAT THE PROBLEM OCCURRING AS STATED IN RECALL WAS NOT FIXED IN LATER BUILT VEHICLES. SHOULD THE RECALL BE EXPANDED? I BELIEVE SO. THIS FAILURE SHOULD NOT OCCUR THIS EARLY IN THE VEHICLES LIFE AND IT IS A SAFETY HAZARD AS IT FAILS WHEN DRIVING. DATE BELOW IS THE LAST FAILURE WHICH THE DEALER WANTS $500.00 TO REPAIR

THE CAR STARTED SMOKING FROM THE ENGINE COMPARTMENT WHICH THE BATTERY WAS LEAKING ACID FROM THE TERMINAL. THIS HAPPENED WHILE IN MOTION AND STATIONARY. THE DEALERSHIP SAID IT WAS NOT COVERED UNDER EXTENDED WARRANTY WHICH I THOUGHT I WAS GIVEN BUMPER TO BUMPER WARRANTY. PASSENGER DOOR SENSOR MAY BE THE CAUSE. FROM NO CLEAR CONNECTION.

THE DOOR AJAR SENSOR COMES ON WHEN YOU GET IN AND CLOSE THE DOOR.WHILE DRIVING THE SHIFT TO PARK WARNING SENSOR COMES ON WHEN YOU STOP OR YIELD.THIS HAPPENS OVER AND OVER WHILE DRIVING. IT'S SENSING DOOR AJAR THEREFORE LEAVES ALL DONE LIGHTS ON.IF YOU SLAM DOOR REALLY HARD SOMETIMES LIGHTS WILL GO OFF BUT YOU HAVE TO SIT AND WATCH TO MAKE SURE.AT NIGHT IT'S IMPOSSIBLE TO DRIVE.VERY UNSAFE.SOMETIMES I HAVE TO DISCONNECT BATTERY IN FEAR OF IT DYING AND THEN BE LEFT STRANDED.THEY SAID IT'S THE DOOR HINGE AND PARTS ARE NOT AVAILABLE FOR 20 MORE DAYS, I CAN'T IMAGINE DEALING WITH THIS FOR THAT LONG FOR SURE I'M GONNA NEED A NEW BATTERY.

RIGHT FRONT DOOR LATCH SENSOR INTERMITTENTLY DOES NOT THINK DOOR IS CLOSED AND DOORS WILL NOT AUTOLOCK AND DOOR ADJAR WARNING IS PRESENT ON INFORMATION PANEL. SOMETIMES SLAMMING OR CLOSING GENTLY WILL CLEAR THE WARNING, TYPICALLY REQUIRES MULTIPLE ATTEMPTS TO CLEAR.

RECENTLY, WHEN DRIVING CAR SUDDENLY FEELS AS THOUGH IT SHIFTS TO NEUTRAL, WHILE DRIVING DOWN A BUSY HIGHWAY. I COASTED TO A PARKING LOT OFF OF THE SERVICE ROAD, TURNED CAR OFF AND RESTARTED. THIS HAS HAPPENED AT LEAST TWICE LATELY. FOR MONTHS I HAVE DEALT WITH DOORS SHOWING AJAR, EVEN WHEN CLOSED. INSIDE LIGHTS STAY ON... AND ALARM SOUNDS OFTEN. FIRST IT WAS THE PASSENGER DOOR, NOW THE DRIVER DOOR AND RIGHT REAR PASSENGER DOOR CONSTANTLY SAY AJAR. ALARM SOUNDS IN THE MIDDLE OF THE NIGHT. IT HAS BECOME NECESSARY TO DISCONNECT BATTERY CABLE EVERY NIGHT IN ORDER FOR THIS NOT TO HAPPEN. RECENTLY HAD TO PURCHASE NEW BATTERY. PASSENGER DOOR WAS REPAIRED AT NO COST TO ME... BUT DEALERSHIPS WANT TO CHARGE ME $1000 TO REPAIR DOOR LATCHES ON DRIVER DOOR AND REAR PASSENGER DOOR, WHICH ON A 2013 VEHICLE IS RIDICULOUS. THIS OBVIOUSLY IS AN ONGOING ISSUE THAT NEEDS TO BE ADDRESSED BY FORD... AND SOON!

I BOUGHT A NEW 13 FORD FLEX , THAT ONLY MY WIFE DRIVES. A FEW MONTHS AGO THE DOOR AJAR WARNING KEPT GOING OFF WHEN THE DOOR IS CLOSED. I JUST BOUGHT A $130 BATTERY CAUSE THIS DRAINED THE BATTERY, I CANT LOCK THE CAR, AND THE ALARM GOES OFF ALL DAY. FORD SAYS ITS A BAD LATCH COST IS $515.40!! FOR A DOOR NOT EVER USED

THE DOOR AJAR WARNING LIGHTS AND SOUNDS CONTINUE TO ILLUMINATE AND MAKE NOISE, EVEN WHEN THE DOOR IS CLOSED AND RECLOSED MANY TIMES. IT HAS BECOME QUITE IRRITATING, AND THE DEALERSHIP 'CLEANED' THE SENSOR THE FIRST TIME THIS OCCURRED, SEVERAL MONTHS AGO. NOW, IT ISN'T UNDER WARRANTY, WITH NEARLY 40,000 MILES ON IT, AND I WAS INFORMED THAT THE PART ALONE COSTS $300.00. WORSE YET, THE PART IS ON BACKORDER, WHICH INDICATES THAT THIS ISN'T AN ISOLATED INCIDENT. IN FACT, I LOCATED SEVERAL SIMILAR COMPLAINTS ONLINE WHILE RESEARCHING MY ALTERNATIVES. I WOULD APPRECIATE IT IF FORD WOULD OWN UP TO THIS DEFECT AND FIX THE PROBLEM FOR ALL FLEX OWNERS. I HAD TO ELECT NOT TO HAVE IT FIXED AT THIS TIME, DUE TO THE EXPENSE AND THE INAVAILABILITY OF THE PART. MY SANITY MAY DISAGREE WITH THIS DECISION!