2013 FORD FLEX Complaints

THE FRONT PASSENGER DOOR AJAR WARNING BEGAN SHOWING WHILE I WAS SITTING IN MY DRIVEWAY AND THE DOOR HAS NOT BEEN TOUCHED IN FACT THERE WAS NOT EVEN A PASSENGER IN MY VEHICLE. I TRIED OPENING AND SHUTTING THE DOOR SEVERAL TIMES AND WHEN THIS PROBLEM BEGAN AND FOR ABOUT THE FIRST MONTH THE WARNING WOULD RESET. SINCE THEN THE WARNING IS PRESENT APPROXIMATELY 70% OF THE TIME. WHEN THE DOOR AJAR MORNING IS ACTIVE THE INTERIOR LIGHTS STAY ON AT LOW SPEED AND REGARDLESS OF SPEED YOU'RE UNABLE TO LOCK THE DOORS. THESE ISSUES ARE WHEN THE DOOR AJAR MORNING IS ACTIVE THE INTERIOR LIGHTS STAY ON AT LOW SPEED AND REGARDLESS OF SPEED YOU'RE UNABLE TO LOCK THE DOORS WHICH CAUSE OBVIOUS SAFETY AND SECURITY ISSUES AS WELL AS THE ADDED DANGER OF NOT BEING AWARE OF AN ACTUAL DOOR AJAR. I TOOK MY FLEX TO SUMMERVILLE FORD AND THEY ACKNOWLEDGE BEING AWARE OF MULTIPLE FORD MODELS WITH THE SAME ISSUE, APOLOGIZED FOR NOT BEING ABLE TO FIX THE ISSUE WITHOUT MY PAYING FOR IT.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER THE REPAIRS, THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

LAST JUNE THE AJAR LIGHT CAME ON AND I TOOK IT TO THE DEALER AND THEY HAD TO REPLACE THE SENSOR IN THE DOOR. SO ON MARCH 16TH THE LIGHT CAME BACK ON AND WAS DOING THE SAME THING SAY THAT IT WAS AJARED AND WHEN I COME TO A STOP THEN THE OTHER LIGHT WOULD COME ON SAYING SHIFT TO PARK AND MY DOORS ARE NOT LOCKED WHILE DRIVING AND I HAVE SMALL CHILDREN IN THE VECHICLE WITH ME. I CALLED THE DEALER TO LET THEM KNOW AND SINCE I WAS GOING OUT OF TOWN THE FOLLOWING WEEK I WILL BE OUT OF WARRENTY. THEY SAID I WOULD HAVE TO PAY FOR IT AND LEAVE IT AT THE DEALERSHIP FOR SOMEONE TO LOOK AT IT. IT HAS NOT EVEN BEEN A YEAR AND IT SHOULD NOT HAVE TO BE FIXED NOW, UNLESS THEY PUT A BAD PART IN IT. *TR

DRIVER SIDE DOOR AJAR SIGN IS ON WHEN DOOR IS SECURELY CLOSED. INSIDE LIGHTS STAY ON. *TR

DOOR AJAR WARNING STAYS ON FOR DRIVERS DOOR. BEGIN AS INTERMITTENT PROBLEM RESOLVED BY OPENING AND CLOSING THE DOOR TILL THE DOOR SENSOR REGISTERED THE DOOR CLOSED. PROGRESSIVELY GOT WORSE AND 7 MONTHS LATER THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. INTERIOR LIGHTS REMAIN ON ALL THE TIME AND THE AUTO DOOR LOCKS DO NOT ENGAGE WHEN DRIVING. I TALKED TO MY LOCAL FORD DEALER WHO SAID IT JUST NEEDS OILED AND IT WILL FIX THE PROBLEM. WE HAVE OILED IT AND CLEANED IT WITH COMPRESSED AIR AND IT HAS DONE NOTHING. IF FORD CAN'T STAND BEHIND THIS KIND OF THING, I'LL BE BUYING A HYUNDAI OR A HONDA NEXT FOR A BETTER WARRANTY AND FOR A HIGHER QUALITY VEHICLE. *TR

THE DOOR SENSOR ON MY 2013 FORD FLEX CONTINUOUSLY SAYS THE DOOR IS "AJAR" EVEN THOUGH IT MAY NOT BE. THIS CAUSES ALL OF THE INTERIOR LIGHTS TO COME ON, AS WELL AS THE DOORS TO UNLOCK. THIS IS A HUGE SAFETY CONCERN AS I TRAVEL DAILY 80-90 MILES WITH TWO TODDLERS IN MY VEHICLE. SOMETIMES YOU CAN SHUT THE DOOR 4-5X AND THE DOOR AJAR SENSOR WILL GO OFF, BUT MOST OF THE TIME, YOU HAVE TO JUST DEAL WITH IT.. UNSAFE AND ALL. ALSO, THE DOOR AJAR SENSOR WHEN THE CAR IS OFF AND PARKED CAUSES THE ALARM ON THE VEHICLE TO GO OFF AT RANDOM TIMES...USUALLY ALL THROUGH THE MIDDLE OF THE NIGHT! THIS IS A DAILY OCCURRENCE THAT HAS BEEN HAPPENING FOR APPROXIMATELY 10 MONTHS. FORD WILL NOT COVER THIS AS THEY SAY MY VEHICLE IS OUT OF WARRANTY AND THE COST IS ESTIMATED $600 TO REPAIR. I SHOULD NOT HAVE TO PAY FOR SOMETHING OF THIS NATURE WHEN I AM NOT THE ONLY PERSON THIS PARTICULAR PROBLEM. IF YOU DO A SIMPLE INTERNET SEARCH, EVERYONE HAS THIS ISSUE WITH THEIR FORD DOOR AJAR SENSOR, NOT JUST ON THE FLEX! THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND SOMETHING SHOULD BE DONE ABOUT THIS ON FORD'S PART. CALLING FORD'S CUSTOMER RELATION DEPARTMENT WAS A WASTE OF BREATH. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN DRASTIC REDUCTION IN SPEED. UPON MAKING A LEFT OR RIGHT TURN, THE VEHICLE SEEMED AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, BUT THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.... .UPDATED 08/18/15 *BF UPDATED 08/26/15. *JB

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT REPORTED THAT THE LIGHTS WOULD REMAIN ILLUMINATED EVEN AFTER ALL DOORS WERE CHECKED AND WHEN THE VEHICLE WAS IN MOTION. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.

2013 FORD FLEX DOOR AJAR LIGHT ILLUMINATES AND CHIMES PREVENTING DRIVER FROM LOCKING DOORS AS THE ALERT UNLOCKS ALL DOORS WHILE VEHICLE IS IN MOTION AND TURNS THE INTERIOR LIGHTS ON. ISSUE OCCURS INTERMITTENTLY AND FORD REPS, WHILE ACKNOWLEDGING THE ISSUE AS COMMON IN THE FORD EDGE AND FORD FLEX REFUSE TO CHANGE THE FAULTY DOOR SENSOR SWITCH OPTING TO CHARGE CUSTOMERS $600+ TO REMOVE AND REPLACE THE FLAWED DESIGN. CURRENTLY THE SENSOR ALERTS US 10 TO 15 TIMES DURING A 30 MINUTE RIDE. *TR

BLUETOOTH CONNECTION FAILURE, NAVIGATION FAILURE, CLOCK FAILURE, ON BOARD COMPUTER FAILURE. *TR