2018 FORD FOCUS Complaints

View complaints related to 2018 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2018 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 FORD FOCUS
    - Charlotte, NC

    The rear view camera went out on our 2018 Ford Focus some time ago. I read recently there is a recall for the camera issue with Ford trucks. I am wondering if other consumers have complained of issues regarding the camera going out on Ford Focus 2018 cars

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - Charlotte, NC

    My vehicle was inspected in order to determine why my vehicle is stalling, jerking, not going into reverse and giving a warning message that the car is overheating. My spouse and I were told the transmission control module needs to be replaced. Upon reading about my car's maje and midel, I learned this is a problem with 2018 Ford cars. It stalls and almost cuts off in traffic which is very dangerous

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - Odenton, MD

    The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Detroit, MI

    The contact owns a 2018 Ford Focus. The contact stated that the transmission was slipping and failed to properly shift into the intended gear. The contact stated that the engine was overheating, causing the vehicle to become inoperable. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed and determined that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Chicago, IL

    The contact owns a 2018 Ford Focus. The contact stated that while driving at undisclosed speeds and then attempting to park the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and DTC: P087B and P287A were retrieved, indicating a failure with the transmission clutch, and specifically the B-clutch and indicating a failure with the transmission control module (TCM) communication bus. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 47,892.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Beaverton, OR

    The contact owns a 2018 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the check engine and oil warning lights were displayed on the instrument panel. The contact stated that the following day, the contact's wife drove the vehicle to the dealer, and there was an abnormal clicking sound coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. A diagnostic test was performed,d which determined that the oil pump drive belt had failed, resulting in engine failure. The contact was later notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the contact's vehicle was not included in the recall. The manufacturer was also notified of the failure, but was given the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Hattiesburg, MS

    The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and there was white smoke coming from the exhaust, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 141,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Richland, WA

    My 2018 Ford Focus (DPS6 dual-clutch automatic transmission) suffers from severe hesitation and shuddering when accelerating from a stop, especially under 10 mph. More concerning, the car has stalled multiple times while merging into traffic and during right turns at intersections. We can no longer safely take free right turns due to the risk of the car dying mid-merge. This poses an immediate safety hazard and mirrors known failure patterns in earlier Focus and Fiesta models. Ford previously extended warranty coverage for the same TCM defect in 2011–2016 models, but my 2018 — which uses the same DPS6 system — has been excluded without explanation. The dealership acknowledged the TCM failure but refused to cover the repair. Instead, they charged me $300 to tell me they would not perform the service Ford originally recommended (a fuel injector purge) and that I now need to replace the TCM entirely. This is a known, documented issue that Ford has admitted to in other years. My car has lost power four times in the last three months, and all signs point to this being the early stages of the same defect. Allowing this failure to persist without coverage or recall is negligent and dangerous. Ford is knowingly placing families like mine at risk by refusing to act. I request an NHTSA investigation into the 2018 Ford Focus DPS6 models, which are experiencing the same failures that have already led to recalls, lawsuits, and warranty extensions in earlier years.

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - Saint Albans, WV

    The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - West Chester Township, OH

    The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the RPM fluctuated while shifting gears, and the transmission shifted erratically. The check engine warning light was illuminated. The vehicle was taken to an independent mechani,c where a handheld diagnostic tool retrieved DTC: P07A3. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE