2012 FORD FOCUS Complaints

View complaints related to 2012 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,670 complaints submitted for the 2012 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD FOCUS
    - Fairbanks, AK

    Vehicle won’t start on multiple occasions. Vehicle struggles to turn on and lag to turn off. Vehicle struggles to change gears to speed up

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Leominster, MA

    The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the "Transmission Overheating," message was displayed, after which the vehicle inadvertently lost motive. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch packs. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 165,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Huntington, WV

    I was traveling on a Highway on my way home and as I was turning in a curve at around 40 mph all of a sudden a message came up on my dash that steering assist fault which I didn’t know at the time I was to busy trying not to wreck my steering wheel locked In place coming out of the curve which put me in to the other lane of travel and eventually into a ditch and and thank god not into another vehicle, if there is not some kind of safety recall or major issue that should be a recall the governor or someone should address this immediately I was lucky I did not die. 1. So the system that failed is steering assist fault & yes it is available for inspection. 2 my safety and anyone else that was traveling in oncoming lanes life was in serious risk. 3 the problem is still there can’t get the steering to move to take it anywhere safely. 4 No it has not been inspected by anyone other than my brother to tow it home for me. 5 There was no warning lamps or malfunctions or symptoms at all until the incident happened the steering locked up I heard a tone and when I finally came to a stop these words where on the center dash display. Steering Assist Fault Service required.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Moore, OK

    For almost 5 years everytime I fill my gas tank the fumes leak from my car. About 2 days ago the tank started leaking gas from a huge crack in the tank. I told the Ford service center about this issue and they said that my individual car wasn't under the recall (for this exact issue) so they can only look at it and see what they can do. I know of a few other Focus models (a little newer than my 2012) who have also experienced this issue as well whose cars was not under the recall. Just in the 10 minute and less than 15 mile drive from my house to the service center I saw my fuel gauge go from 275 miles to 223, not to mention about 4 days ago I went to fuel up and when I got home my tank was at 330 miles and I haven't left my house since I fueled up (except going to the service center). I called the Ford Customer Center and ws told to fill out this form and to see about a recall approval for my car for this issue.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Ashland, AL

    The contact owns a 2012 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that when the vehicle was started and the gear shifter was in reverse, the vehicle would not reverse(R). In addition, the check engine warning light had been illuminated before and remained illuminated after the transmission replacement in June 2023. The contact stated that the transmission had been replaced by the previous owner also. The vehicle was towed to the dealer where it was diagnosed with a failed transmission clutch and actuator and the transmission clutch and actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - ROCHESTER, NY

    The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Dallas, GA

    The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle was unable to properly shift gear. Additionally, the transmission began to lose motive power. The message that the transmission was overheating was displayed. The vehicle was able to restart after 30 minutes. The vehicle was taken to a dealer where it was diagnosed as a failure with the transmission control module and needed to be replaced. The vehicle was repaired but the dealer stated that the shift module also needed to be replaced. The manufacturer was notified of the failure and a case was opened. The failure mileage was 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Frederksted, VI

    My 2012 Ford SE stalls out between First, second and third gear whenever I am accelerating to 40mph. The Transmission error continues to pop up after driving for a long period of time. Whenever driving 50 mph to 70 mph as soon as I release the gas pedal, the car goes into neutral stall out & whenever I press down on the gas pedal nothing happens and I have to pull over & Turn the car off and turn it back on to reset the transmission computer. If I don’t do that and I press the gas pedal again, the car would jerk and I have to pull over immediately and the car off. I cannot press full on the gas pedal because the car would not accelerate at full speed. Whenever I put gas in the car, it won’t start right away. It would jerk and choke just to start up. It takes me a couple attempts to start the car after putting gas in order for it to start and go. Whenever I’m finished driving and turn the car off, it makes it clicking noise in the engine area for about 2 to 5 minutes and it won’t stop and it only happens when you open the front doors or when the car is completely turned the car off. Whenever I put a full tank of gas or a half tank , the car would not dry properly install out on the highway or street I can’t drive at normal speed because I don’t know when the car is gonna stall out before it hits 1,2 or 3rd gear, which makes it very dangerous to drive on the highway.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Norfolk, VA

    The contact owns a 2012 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond upon depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was slipping. The dealer determined that the clutch and the levers needed to be replaced, as per Ford TSB Number: 16-0109. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Sandersville, GA

    The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and ran out of fuel on several occasions. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test and informed the contact to return the vehicle to the dealer to be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact took the vehicle to the dealer and was informed that the purge valve and fuel pump needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 169,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE