2013 FORD FOCUS Complaints

The contact owns a 2013 Ford Focus. The contact stated while driving 5 MPH, the vehicle hesitated to accelerate, causing the vehicle to jump. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission control module (TCM). The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

I drove this car for intervals and then purchased it on 6/05/23 from a used car lot. It had no problems and ran very well. About a month or two later the transmission started to slip so I contacted the Goodyear shop we take our cars to. They told me that Ford had a recall on a transmission problem so I called the Ford dealer and made an appointment to bring it in for a computer recall on the trans. I am 84 yrs. old and was driving to the gas station for gas and the car stopped and inched into the station. I had it towed to Ford and it sat there until my appt. day and was told the computer on the outside of the trans was under warrenty not the trans and it would cost $9000. for a trans. No other trans shop would repair because all the computers are on backorder. The used car dealer nor I were ever notified about a recall, At least 5 yrs of Focus have this problem. Check all the complaints. It's unsafe and unfair.

The intermittent power steering issues are now permanent and it is extremely difficult to turn the wheel.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to start. The transmission fault warning light was illuminated. The contact stated that while shifting the transmission into drive (D), the vehicle transmission stayed in neutral (N) and failed to accelerate. An independent mechanic came to inspect the vehicle and reset the transmission. The contact was able to drive the vehicle; however, while driving at an undisclosed speed, the transmission unintendedly downshifted. The manufacturer was made aware of the failure and made contact with Customer Satisfaction Program 14M02 (Transmission Control Module Extended Warranty Coverage). The failure mileage was approximately 157,000.

Transmission shuddered on takeoff every time. It made it difficult on takeoff. It quit on a single lane road. It was at the dealership on 8-18-23. It was driven 356 miles. No fault lights ever come on until the transmission quit pulling. The lady at the dealership told me it might be the clutch and they could inspect it and replace the clutch for 3,100.00. I told her no on I think it’s bad.

The seatbelts in these cars do not retract. After it is buckled, it sits loose on the person wearing it. Is an accident, the seatbelt will provide no help, causing me, or one of my passangers to be hurt. 3 of the 4 belts in my car are basically useless. This is not only an issue in my car. I've noticed after working on several of these cars (ide assume from the years 2012-2018) they don't work. I have several friends and relatives with a model in between those years, and it can be duplicated in their cars too. This is a major issue, and needs to be addressed in all models of this vehicle

The contact owns a 2013 Ford Focus. The contact stated that while shifted into drive(D), the engine revved but the vehicle failed to accelerate. Additionally, the contact stated that while shifted into reverse(R), the vehicle failed to respond. The contact stated that the message displayed on the instrument cluster stated, “Turn Vehicle Off and Wait”. The contact stated that he turned the vehicle off and restarted after approximately six minutes. The transmission fault warning light then illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 76,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving and shifting gear, the vehicle hesitated. While in third gear, the vehicle failed to shift. The transmission warning light was illuminated. The "Take to the Dealer" message was displayed. The vehicle was taken to the local dealer, where the vehicle was diagnosed, and a software update was performed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, and the contact was informed about an extended warranty coverage, and referred to the NHTSA Hotline. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 120,000.

My car will intermittently lose power, such as in the middle of an intersection, or turning in front of another vehicle, which puts me and my children at risk. The transmission is throwing a code for overheating and malfunctioning, and there is an open customer satisfaction bulletin for the transmission control module, but Ford refuses to replace it because it’s not throwing “the correct code “ I have had the clutch replaced three times if not four in the time that I’ve had the vehicle and it’s more than frustrating. It’s dangerous along with losing power. It will intermittently catch the gear that is trying to shift into and cause the car to accelerate rapidly, the transmission, shutter control module and clutch have been an issue in this car, along with a class action lawsuit, and now Ford has had my vehicle for three weeks, and refuses to do the open service campaign for the TCM because of the code issue and it refuses to do the clutch because even though it was replaced three years ago, they state that the warranty is only for 12 months regardless of the fact that it was the fourth clutch that put in the car , I am working with someone at Ford warranty in hopes of getting them covered because I know they have done it in other cases, but I am more than frustrated with the service. I’ve received so far very unprofessional, which is unfortunate because overall I do love my car I would’ve kept it all this time if I didn’t I 10-year-old car should not have had to have the transmission clutch replaced three times or four times in 10 years and under 150,000 miles.

Car was inspected by a Ford certified mechanic after issues arose. My car only has 24,000 miles on it. Was informed that it was the clutch in the transmission that needs replaced. Investigation into the problem I saw a recall referring to the clutching, but was not associated with the car I have. For it having low miles and the clutch going out on it already, seems a bit odd. The car cannot be driven until repairs get done as I do not want to be breaking down on the side of the road.