2016 FORD FOCUS Complaints

View complaints related to 2016 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,150 complaints submitted for the 2016 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD FOCUS
    - Berwyn, IL

    The contact owns a 2016 Ford Focus. The contact stated that the vehicle was repaired under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The recall repair was completed in 2018 for a driveshaft failure. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating while depressing the accelerator pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed for a possible drive-shaft failure. The local dealer performed other unknown repairs under warranty; however, the recall repair was not performed a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - Louisville, KY

    The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to continue to drive. The vehicle failed to accelerate above 11 MPH. The vehicle failed to move. The contact turned off the vehicle and the vehicle failed to restart. The contact's neighbor pushed the vehicle into a parking spot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle went into LIMP Mode. The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - Grand Rapids , MI

    TCM FAILURE, AND B CLUTCH GOING BAD, AND FORD SERVICE TEAM TELLING ME THAT THE A CLUTCH COULD NEED TO BE REPLACED TOO. YEARS 2012-2016 ARE COVERED UNDER RECALL BUT ONLY CERTAIN MODELS WITH THE DUAL CLUTCH TRANSMISSION AND ONES BUILT PREVIOUS TO NOV 2015. I can get documentation of the service done. This is an ongoing issues with many ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? Do the research, I am not the only one. Give me a day and I will have the report back from Tony Benton Ford in Grand Rapids MI.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Oceanside , CA

    My car is has engine hesitation and runs rough. I have a recall call letter and the Ford dealership Ken Grody Carlsbad, Ca refused to fix the recall because it is not giving the code but I’m having issues with it.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Graham, WA

    The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to reverse the vehicle; however, the vehicle failed to reverse. No warning light was illuminated however, the "Transmission Fault Service Now" message was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed that the transmission control module needed to be repaired. The vehicle was serviced under an unknown recall repair; however, the failure persisted. The vehicle was towed back to the dealer and the transmission control module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - Rich Hill, MO

    My dual clutch PowerShift transmission (DPS6) has experienced the common failure. High rpm’s and failure to shift properly, with no reverse gear at all anymore or overdrive. I was traveling at 65 mph and nearly crashed because of this.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Greensboro, NC

    The contact owns a 2016 Ford Focus. The contact stated that after shifting the gear shifter out of park(P) to drive(D) and attempting to accelerate, the engine revved up, but the vehicle failed to exceed 1 MPH. The contact shifted into reverse(R), but the vehicle failed to move. The vehicle was towed to the residence and then was later towed to AAMCO, where the mechanic diagnosed the vehicle with transmission failure. The vehicle was not repaired at AAMCO and was towed to the dealer for assistance. The dealer diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - Van Buren, AR

    The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test showed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The contact was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - Jensen beach, FL

    While driving my car started skipping from first to second gear and then lowering acceleration. When at a complete stop car would not accelerate and just revs through first and second gear making a pinging clicking sound. Brought to dealership to be told codes p0702 and code p0734 were reading. I've had the car one year and has been maintained. Before I got the diagnosis I drove to the dealership there was no lights on even though there was the issue and then right as I pulled in the transmission light check came on. This problem has been confirmed by Ford dealership from transmission and engine diagnostic. Not being able to accelerate at a green light put my safety at risk.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Livingston Manor, NY

    The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 30-50 MPH, the vehicle lost motive power, and the engine seized. The contact stated that the engine fault message was displayed. The vehicle was towed to an independent mechanic to be diagnosed; however, the contact then decided to tow the vehicle to the local dealer to be diagnosed. The vehicle was diagnosed with turbo module failure. The vehicle was repaired; however, the failure recurred twice. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE