2013 FORD FOCUS Complaints
View complaints related to 2013 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,120 complaints submitted for the 2013 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD FOCUS- Las Vegas, NV
I'm not repeating everything for your website to erase it again. Duel clutch replacement every 20k miles and unsafe bad TCM behavior.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Bellevue, WA
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started driving rough with the transmission warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a clutch judder. The contact was informed that the transmission needed to be replaced. The contact stated that the clutch had been replaced twice before the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a part of the cost for the repair. The failure mileage was approximately 64,533.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Syracuse, NY
The contact owns a 2013 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering column became inoperable; however, the contact's son was able to safely drive the vehicle to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Gulfport, MS
As I was driving down the highway, my car stopped accelerating. I was able to pull over on the side of the road and waited about 5 minutes before cranking the car again. After I started back driving, the car started to jerk every time it shifted. I took it to the mechanic and was informed that is was my clutch. They tried to fix it but the clutch was broken and I needed my entire transmission replaced. I paid $4000 to get it replaced, only for the same thing to happen 4 months later. I have not replaced it the second time.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Hesperia, CA
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the "transmission overheating" warning light illuminated. The contact stated that he was able to drive the vehicle to the shoulder of the road and turned off the vehicle. The contact stated that after waiting for a while, he restarted the vehicle, and the vehicle was taken to the dealer, where it was diagnosed as having transmission failure with the clutch overheating. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,605.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 FORD FOCUS- Shreveport , LA
I was driving when my power steering went out on the highway. Ford knows this is a problem. That was the first time I seen the warning light while driving
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Suffolk, VA
The contact owns a 2013 Ford Focus. The contact stated while driving 45 MPH, the vehicle lost motive power. No warning light was illuminated. The contact was able to pull over to the side of the road, restart the vehicle, and drive to the residence. The contact stated that several weeks later after stopping to refuel the vehicle, the vehicle was shifted into drive but failed to respond. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the clutch and TCM were faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. The approximate failure mileage was 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Rio Rancho, NM
The contact owns a 2013 Ford Focus. The contact stated that during acceleration and takeoff, the vehicle shuddered and jumped forward. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a reset was needed. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Kansas City, MO
The contact owns a 2013 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost motive power without warning. The contact was able to pull over on the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module needed to be updated and that the carbon canister, fuel tank, and fuel delivery module needed to be replaced. The contact was also informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). On another occasion while attempting to starting the vehicle, the vehicle failed to start. The contact added fuel and the vehicle started however, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted a case was filed and the contact was referred to the NHTSA Hotline. The failure mileage was 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Canton, MI
The contact owns a 2013 Ford Focus. The contact stated while making a left turn, she heard an unknown alert chime, with the check engine warning light illuminated. The contact then started to lose control of the vehicle but was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the residence. After waiting for several days, the check engine warning light turned off independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission module to be replaced. The vehicle was repaired. The dealer also informed the contact that the clutch assembly needed to be replaced; however, the vehicle was not serviced. The contact stated that the failure recurred July 23, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE