2013 FORD FOCUS Complaints

The contact owns a 2013 Ford Focus. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and stalled. The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch pedal, transmission, canister purge valve, injectors, and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.

The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The vehicle shuddered and jerked abnormally. There was no warning light illuminated. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer several times. The dealer replaced the TCM several times; however, the failure persisted. The contact received a notification for Ford Campaign Number: 14M02. The vehicle was taken to the dealer for repairs; however, the dealer diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10.

In Jan/Feb 2023, my 16 year old was driving her 2013 ford focus which we have had problems after problems… this particular time she was at a red light and it would not go! She quickly put in park and switched back to drive and it went… a day or 2 passed and it did it again and started shifting gears weird and jerking at certain speeds! Took it to the mechanic he basically said he wouldn’t touch it because of how crappy and complicated these transmissions are… but he did run codes and to a transmission flush! That didn’t do any good… I started researching and low and be ahold find out that this is a know issue with these cars! And guess what my “extended warranty” expired less than 2 months prior to this! Ford would not help me what do ever! I contacted the manufacturer and the dealerships! They want to charge a diagnostic fee and everything!! Then last week I get a letter in the mail stating they would do a one time replacement on the TCM now until 2025! Ok that’s fine and all but at this point I don’t know if I even trust this car for my daughter to drive! I have been reading all the horror stories! If I could afford to get her a new one I would but I’m a single mom with one income! I think ford needs to own up to this and buy back these lemons and make it right!!!

We bought a used car,as is, and had no problem. Approx 6 wks later it had trouble going into park and were told (by our technician) there was a recall on a computer. Made an appt. with the dealer and on the day it was to go in husband went to get gas the transmission failed so we had AAA tow it to them. They then told us the entire transmission failed and there was no warranty. We learned there was a nationwide problem with the computers. We never, nor did the dealer we purchased it from ever receive a notice from Ford that there was a recall on the outer computer. If they had done that the transmission could have been saved. I contacted Ford and was told to go back to the dealer they were doing nothing, The car sits in our driveway. This is not the only year Ford had a problem with Ford Focus transmissions. They should do something. We were quoted $9000, for a new transmission. Being on social security and a small pension we can't afford it and a used transmission is not feasible because of the major problems with the trans.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, the vehicle occasionally stalled while at a stop light and while decelerating. The vehicle was taken to the local dealer who replaced the transmission, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000.

The transmission and the clutch are faulty from when they were originally made. I had it diagnosed at a ford dealership. I have taken it into the shop 3+ times and have spent thousand to fix it. My car is an automatic, but it shifts gears like it’s a manual. The “faulty transmission” alert will show up without warning and my car won’t start leaving me stranded. I’ve had to tow it twice. The car is unreliable and unsafe. It begins to shift even worse right before the “faulty transmission” alert then it won’t start. It’s acting up right now and I’m afraid.

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle started shuddering and lost motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the roadway and the vehicle stalled. The contact did not attempt to restart the vehicle to prevent engine damage. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the Transmission Control Module (TCM) unit needed to be replaced. The contact was informed that the TCM was on a national backorder. The contact researched online and found Manufacturer Customer Satisfaction Program: 14M02 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000.

I was driving and all of a sudden a loud bang was heard which made me shocked and frightened. I realized after I pulled over that my moonroof had shattered completely. Knowing nothing had fallen on it or was thrown. I called Ford about the issue and they refuse to do anything about it. I also made an insurance claim which has been not addressed.

On 5/25/23, I came out of my work’s office building on my lunch break. My car seemed to not accelerate, however I was able to pull out and proceed on to the roadway. Unbeknownst, my car would not accelerate past 5 MPH. I tried to turn around as I was entering a busy highway, and I was unable to reverse, leaving my car stuck as I hit a curb, as cars whizzed by me. I kept restarting my car and eventually I was able to push my car over to curb, and proceed at 5 MPH (the most my car would go), back to my office parking lot. I have a small child and almost caused a 4-car accident due to Ford’s faulty transmission manufacturing which was confirmed by a mechanic that I had the car towed to. I was informed there is a buy-back and recall for the TCM for this car, and I need to take it to Ford for repair. I was not informed of this when I bought the car. I will be taking my car to Ford tomorrow, towed. The fact this is not a safety recall is absolutely sickening and I just thank God I wasn’t with my child at the time of the transmission failure. I am in disbelief. The average person, would have no idea what was going on with the car, as I didn’t.

On 4/20/23 while driving home from work on the highway my car stalled and after pulling over would not start. The check engine ight had come one. On 4/21/23 I took my car to a mechanic who found the p0456 fault in the PCM which was tied to an active recall on my vehicle. The mechanic printed out the recall information and recommended replacing the cannister purge valve, fuel tank and fuel pump assembly. They suggested I take it to the local ford dealer to have the recall work done as it would be covered. On 4/27/23 I took my car to the dealership to have the recall work done. The dealer reprogrammed the PCM and replaced the vapor canister purge solenoid. On 5/15/23 while driving home from work on the highway my car stalled again and after pulling over would not start. The fuel tank has deformed, but less than the 1 inch ford is requiring to replace it and the distance to empty is still inaccurate. On 5/16 I dropped the car back off at the dealer. They looked at the car the next day and refused to address the outstanding issues.