2014 FORD FOCUS Complaints

Transmission. It is available for inspection. It is not safe as the car can just stop anywhere. I got a diagnostics test and it’s the transmission. It has been inspected . The warning light popped on and said transmission fault.

The contact owns a 2014 Ford Focus. The contact stated that while her son was driving 10 MPH, the steering wheel became stiff. The contact stated that a dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 125,000.

Zero codes, but massive stuttering/hesitation when accelerating from stop. Almost in several accidents when turning across traffic or with traffic.

The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to restart. The contact stated that the failure was intermittent. The contact stated that while driving at various speeds, the vehicle stalled while the RPM was elevated. The contact pulled over to the side of the road on one occasion, and the vehicle was pushed to the side of the road on the other occasions. The vehicle was restarted after an extended time. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve and the TCM had failed and needed to be replaced. The dealer informed the contact that the canister purge valve replacement was covered under Ford Campaign Number: 24N07, and a repair fee would be charged for the TCM replacement. The vehicle was not repaired. The contact related the TCM failure to NHTSA Campaign Number: 13V523000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

I HAVE TWO RECALLS ON MY FORD FOCUS 2014. FORD REFUSES TO FIX THE TCM DUE TO THE TRANSMISSION SHIFTS. I BROUGHT MY CAR IN WITH ISSUES DEALING WITH THE TSB REVOLVING AROUND THE ENGINE WIRING HARNESS AND TOLD THEM MY CAR BATTERY DIED AND IT COULDN'T REVERSE NOW BROUGHT IT TO GET THE WORK DONE WHICH I THOUGHT INCLUDED THEM LOOKING AT WHY IT COULD NOT REVERSE I PAID THEM OVER 1,300 DOLLARS TO FIX THIS ISSUES AND THEN AFTER I PULL OFF AND NOTICE MY CHECK ENGINE LIGHT IS STILL ON I BRING IT BACK INSIDE AND THEY HIT ME WITH OH THE TRANSMISSION NEEDS A DIAGNOSTIC AFTER I PAID THEM A SUBSTANTIAL AMOUNT I WANT THEM TO GIVE ME MY MONEY BACK

I took my car to Downtown Ford Sacramento for a door latch recall and Transmission Control Module (TCM) coverage under Campaign #14M02. A day later, they called saying it was ready for pickup. When I asked about the transmission, they claimed a diagnosis was required at my expense before warranty coverage would apply. I approved the diagnosis, yet my car sat for over a week with no updates. Every time I called, I was directed to Service Advisor Christian Silva, who never answered or returned my voicemails. When I finally went in person, they asked me to sign paperwork but refused to provide diagnosis results. Another advisor then admitted no diagnosis was ever performed, they only completed the door latch recall. They now demand $360 for a diagnosis and insist I leave the car again, refusing to honor Campaign #14M02. This is unacceptable, and I need Ford to address this. (VIN# [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Focus. The contact stated that after restarting the vehicle, an unknown message was displayed on the instrument panel, and the vehicle lost power steering functionality. The contact stated that the steering wheel was difficult to turn in either direction. The vehicle was towed to a local independent mechanic and the steering rack, steering gears, and the stabilizer bar were replaced. The vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 81,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and jerked while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the dealer failed to duplicate the failure. The contact was eventually informed that the transmission clutch was defective, causing transmission failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

Transmission is jerking/hesitating between gears. I carried it into the Ford Dealership in Rockingham, NC thinking it was the TCM which is covered under the extended warranty recall. The dealership says it is the transmission clutch.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 35 MPH, the steering wheel became stiff. The contact stated that an unknown message was displayed. The vehicle was steered into a parking lot. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was then towed to another independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle as not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.