2018 FORD FOCUS Complaints

Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905 I am sending this from in as my car is still not repaired & has been worked on for over 8 months with no fix for the recall.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 152,910.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while her daughter was driving at an undisclosed speed, the check engine and the oil warning lights illuminated. The check engine and the oil warning lights illuminated with an audible clicking sound. The contact's daughter merged to the side of the road. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with engine oil pump failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated that after refueling and driving a short distance, the vehicle was parked. The contact stated that later while attempting to restart the vehicle, the vehicle failed to immediately start. Additionally, on several occasions after refueling, the vehicle failed to immediately restart. The vehicle was taken to the local dealer who replaced the canister purge valve, but the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.

The contact owns a 2018 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the driver noticed smoke coming from underneath the hood of the vehicle. The transmission warning light was illuminated. The driver pulled over to the side of the road and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission was blown due to the leaking of the transmission clutch fluid. The dealer determined that the transmission needed to be replaced. The contact stated that the clutch canister was previously replaced while the vehicle was owned by the previous owner. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.

The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light illuminated and failed to shift into reverse(R). The vehicle failed to start intermittently and required several attempts before starting. The vehicle was taken to the dealer who diagnosed a failure with the fork actuator in clutch A, and the clutch master needed to be replaced. The vehicle was repaired. The contact stated that approximately 2 years after the repair, the failure recurred. The vehicle was returned to the dealer who diagnosed a failure with clutch B. The vehicle was not repaired. The contact found information for NHTSA Campaign Number: 18V845000 (Power Train); however, the dealer confirmed that the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in 18V845000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

The contact owns a 2018 Ford Focus. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact pulled over to the right side of the road and waited for his girlfriend to pick him up. The vehicle was towed to the dealer where it was diagnosed that the clutch, the A and B lever, and the throw-out bearing needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (POWER TRAIN); however, the vehicle was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,731.

Vehicle keeps dying while in idle or low speed, sometimes hard to crank. Battery/electrical has been checked.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Coolant kept emptying out and causing the engine to overheat randomly. The only warning would be having to immediately pull over right then because the engine was dangerously hot. Heater core had to be replaced because it was extremely damaged even though no accidents or anything happened to cause it to be. The metal of the core just failed in an area cause a huge hole.