2012 FORD FOCUS Complaints

View complaints related to 2012 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,670 complaints submitted for the 2012 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD FOCUS
    - Pocono Lake, PA

    The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle and was able to continue driving. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the emission evap canister control purge valve and fuel tank needed to be replaced. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that no repairs were needed upon inspection. The contact stated that the vehicle stalled abruptly while driving, almost causing other vehicles to crash into the vehicle. The vehicle was towed to a second independent mechanic, where it was diagnosed that the fuel tank had failed. The vehicle was towed to the dealer, who informed the contact that the failure occurred due to the lack of fuel in the fuel tank. Additionally, the contact stated that the vehicle had failed to shift into gears as intended and would shut off while driving. The contact also stated that the vehicle accelerated independently while driving, almost causing her to strike pedestrians. The vehicle was taken to the dealer, where the dealer diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - bradenton, FL

    we had a recall and Ford Motor frauded us three times. we brought our car in for ford focus transmission module in 2021 to get it fixed wihtin greico Ford the ten year and they made us pay 176 to hold the part put us off for two years telling us no part on back order and then they called us said they had it and gave it away in a day as we were five hours away after making us wait two years and taking money from us they refuse to give us back our money and then we took to anohter ford dealer sarasota ford and they frauded us and just reset the old defective part and now they saying sorry to late now i demand something done we shjpuld have it markled as not fixed the recall it is outstanding they lied and we never got it fixed and they l;ying saying it was fixed and they just reset the old defective part they frauded us

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Olivehurst, CA

    Sometimes when I start the car it shifts into next gear slowly. It may begin with a vibrating or jerky motion.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Oroville, CA

    The contact owns a 2012 Ford Focus. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact used excessive force to steer the vehicle off to the shoulder of the highway. The vehicle failed to restart after several attempts. Due to the failure, the vehicle was towed to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) which she linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Howell, MI

    The contact owns a 2012 Ford Focus. The contact stated following repair work on the transmission, the contact was advised by the dealer to pick up the vehicle. The dealer informed the contact that the vehicle was not test driven because of extreme rust to the sub frame, and that the vehicle was unsafe to drive. The contact determined that the cost of replacing the sub frame would exceed the value of the vehicle. The vehicle was not repaired. The contact researched online and related the failure to several reported instances of severe corrosion for several years, makes, and models of the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - new hartford, NY

    The contact's wife owns a 2012 Ford Focus. The contact stated that on several occasions while driving at various speeds, the transmission unintendedly shifted gear. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired approximately 15 times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Sykesville, MD

    The contact's son owns a 2012 Ford Focus. The contact stated that while driving at approximately 35 MPH, the transmission started slipping. The vehicle was not shifting into the intended gear as designed. The transmission warning light was illuminated. The engine overheated and pull over safely messages were displayed. The vehicle was towed to the local dealer, where it was diagnosed that a radiator flush, spark plug replacement, tune up, and a transmission flush needed to be performed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact about a buyback and then referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Fort Worth, TX

    The contact owns a 2012 Ford Focus. The contact stated that there was fuel leaking underneath the vehicle with a fuel odor inside the cabin of the vehicle. The contact stated that the vehicle was repaired in 2021 under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken back to the dealer and the contact was informed there would be a fee to diagnose the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 179,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Lees Summit , MO

    Took vehicle to Ford dealership after being seen at transmission shop. Previous transmission shop said TCM was bad as well as clutch. Took car to Ford for TCM recall, they said it wasn't broken and refused to replace it. The did say clutch is broken and needs replacement which Ford is not willing to help with on cost.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Oak Park, IL

    My vehicle is under a cyber attack! I went to Ford dealership to have my horn fixed and explained the same thing I am about to tell you. They check and stated that there were some issue with the Sync system but all is well. If I further issues to see them again. Well, I have the same issues. My horn is not working when I know I just had it fixed! I was driving when suddenly my vehicle engine felt as though it was going to be disabled. The check tire pressure comes on and I have fairly new tires on my vehicle not to mention I had them checked prior the circuit board tells me. Folks know about the lighting of the vehicle that transmit looking for a signal when you open the trunk or open the doors. There was nothing wrong with this care when purchased used. I also believe due to the bluetooth signal, folks can hear my conversation and I DON'T HAVE A PHONE OPERATING WITH THE VEHICLE. When using phones in the car though, it automatically somehow enable the bluetooth on when I have it set to off. Another vehicle can ride behind me with his lights blurred onto my vehicle and go to the app of his phone and disable something in my car. Once my radio was changed and i did nothing to it. Sometimes it is set to a different radio genre station that I don't listen to. A truck road behind me and literally cut my radio on and could not turn it off until I pulled over and shut the car off! I have reported this to the police but folks think I am out of my mind. My life has been a living hell because I work for the state and folks there are doing the same thing to my car as a stranger would do when driving behind me. Also the car can pick up bank information if you are using the drive thru. They can track your account. I believe folks at work and neighbors of mind are using an app to do so. Because the car can connect to a garage , it can pick up a signal that can transfer to another vehicle if they have their car on. Again, the lights are the signal transmitter picking up information

    Source: NHTSA WEB SITE