2016 FORD FOCUS Complaints
View complaints related to 2016 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,150 complaints submitted for the 2016 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2016 FORD FOCUS- Wellington, OH
The contact owns a 2016 Ford Focus. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: 14M02 as a possible cause for the failure. The contact was informed that the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,275.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Rohnert Park, CA
The malfunction light came on in my car I had a mechanic check the code that came up and he said it was the canister purge valve! Then I noticed whenever I put fuel in my car it was hard to start it would sputter and almost die !
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Richmond, VA
The contact owns a 2016 Ford Focus. The contact stated that after coming to a complete stop, the vehicle began to jerk upon acceleration. The jerking persisted over time. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty or recall coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Glenside, PA
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate and shuddered while turning. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- West Columbia, SC
The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle began jerking and stalled. The check engine warning light was illuminated. There was an unknown red symbol displayed. The vehicle was taken to an independent mechanic, who determined that the transmission had failed. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the repair and opened a case and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2016 FORD FOCUS- daytona beach, FL
Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Broomfield, CO
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to the recall. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- austin, TX
i know there is already a recall for other ford focuses with this same issue. my cpv is not working. the car breaks down every time i fuel and its a huge safety hazard as this happens far from my home usually and its very scary for me. i heard it can ruin my engine.
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Oakwood, GA
The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Chicago, IL
The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE