2018 FORD FOCUS Complaints
View complaints related to 2018 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2018 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD FOCUS- Saint Louis, MO
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- Brownsburg , IN
The current recall issue already happened to my vehicle in 2022 and I had to pay out of pocket to have the entire engine replaced. I have contacted ford to get reimbursed for this due to the recall and they have not responded. Also this recall has been in place since 01/2024 and still no fix.
Source: NHTSA WEB SITE -
2018 FORD FOCUS- Coushatta, LA
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- Loxahatchee, FL
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- portage, PA
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Source: NHTSA WEB SITE -
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2018 FORD FOCUS- Irving , TX
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Source: NHTSA WEB SITE -
2018 FORD FOCUS- Las Vegas, NV
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus with active recalls in the past for the years 2012-2016 due to the exact issue that my transmission is portraying now. The vehicle will stutter when it exceeds speeds between 7mph to 14mph. In extreme cases the vehicle will stall out with a set RPM of 1×1000. When a stall out occurs the vehicle becomes unwieldy as it'll start to shake violently prompting the immediate response of pulling off to the side of the road to prevent any potential damage to the vehicle itself as well as other vehicles on the road. From the countless mechanics I've consulted about this issue they have all brought forth the notion that this problem isn't fixable and the only solution is replacing the entire transmission unit as a whole as this is again an extremely common fault with the new Ford Focus models.
Source: NHTSA WEB SITE -
2018 FORD FOCUS- Surprise, AZ
In 2021 there was an issue with my vehicle before 50,000 miles that the engine completely seized and had to be replaced under warranty. It took 3-4 months to get my vehicle fixed and sent to 3 different dealerships because every location did not want to fix the car and we had to fight them to get it back to me. Once I finally got the car back, less than a year later it started to pull a code saying that the engine was over heating and the engine would turn off in the middle of the road and I would have to coast to get out of traffic. Because of the engine replacement I was granted till 80,000 miles for warranty to expire and so I repeatedly brought my car in over the past 3 years for this issue while the car was still under 80,000 and each time I was told there was nothing wrong with the car. Now, the head on the engine is no longer operational and I'm outside of the 80,000 miles warranty. Conveniently, now that that the car is once again at a Ford dealership, they have now found that the head of the engine is cracked and leaked coolant into the engine. The dealership that it is at now is one of the dealerships that looked at it before and told me there was nothing wwrong.
Source: NHTSA WEB SITE -
2018 FORD FOCUS- Woodland Park, NJ
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (R). The contact turned off the vehicle and the vehicle failed to restart. AAA arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch B stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the TCM. The manufacturer was made aware of the failure. The failure mileage was 143,365.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- Bushnell, FL
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle hesitated, and an unknown warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the manufacturer offered to help with the cost for the repair. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE