2013 FORD FOCUS Complaints

The contact owns a 2013 Ford Focus. The contact stated that while her son was driving at 30 MPH, he ran a red light and hit the passenger side of another vehicle. The air bags did not deploy upon impact. No injuries were reported at the scene and a police report was vehicle. Due to the failure, the vehicle was towed to an independent auto repair shop where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was approximately 74,000.

The contact owns a 2013 Ford Focus. The contact stated that the doors failed to stay locked, and the trunk failed to unlock as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 143,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle started shuddering, and lost motive power. The contact attempted to depress the brake pedal however, the pedal was firm. The contact pulled over and used the parking brake to stop the vehicle. The contact allowed the engine to cool down before restarting the vehicle. The vehicle then operated as designed. The vehicle had not been diagnosed. The manufacturer was contacted a case was file and the contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 115,670.

The contact owns a 2013 Ford Focus. The contact stated while pulling out a parking space, the vehicle started to shake abnormally without warning. The vehicle was taken to the dealer and the dealer replaced the transmission control module, but the failure continued. The dealer was contacted, and the dealer stated that the vehicle was not under warranty. The manufacturer was not contacted. The failure mileage was 55,000.

I've had issues with this vehicle for years. It hesitates when accelerating and occasionally stalls. The problem advanced to where it would no longer shift into drive. Took in for repairs as it is no longer drivable. It was difficult to find a place to evenwork on it. Finally found a place, $3200 later it's repaired with a new TCM. This is a known problem to ford. I'm a senior on a very limited fixed income, this was very difficult to pay for. The car only has 55,000 miles.

In 2017 a Ford mechanic shop accepted my 2013 automatic transmission Ford Focus Titanium due to a factory transmission recall. They paid to have the entire transmission replaced (supposedly), which at that time it was at about 70-78k miles. I haven’t driven it over 59k miles at most since then. That’s no less than 19k miles under from the time before. A local Ford dealer (Sam Galloway Ford in Fort Myers, Florida) informed me the issues are a bearing, the clutch and clutch actuator that need to be replaced, which costs about $3.7k with the diagnostic fee, which I shouldn’t have to pay for due to the issues resulting from what Ford knew of years ago & the fact the “fix” was like that off using a dirty band-aid that failed to provide conscious moral safety for me the owner/traveler via using it. Furthermore, the issues with it pose a tragic liability to other peoples’ health & lives that have been threatened as well as my health wherein this dangerous vehicle insufferably delays with upshifting automatically, jerks & fails to accelerate in legal traffic that requires all travelers to go when the light is green of which I could have gotten ticketed for! Ford needs to make this financially right for me by covering the repairs or buy the vehicle from me of which I’ve owned since about 33k miles near the end of 2015 (I’m the 2nd car owner).

Transmission Control Module (TCM) The transmission Is a known problem to Ford. Auto shops won’t even look at the vehicle because it’s an unfixable problem. Ford dealers have no answer other then replace TCM and maybe you’ll get some more miles out of the car, but of course the part is backordered, over 77,000 cars waiting, and no idea when part will be available. Car is totally unreliable. Shifts gears inconsistently, at times won’t go into Drive, often times vehicle won’t even start. All I can do with it now is to leave it sit parked and not use it. Extremely disappointing that Ford has known of this issue for years and not fixed it or put a buyback into place.

The contact owned a 2013 Ford Focus. The contact stated that she left her dog in the vehicle with the engine off and the windows partially open, as she entered her workplace. Approximately 30 minutes later, she was alerted that there was a vehicle on fire. She rushed outside to discover that her vehicle was on fire. As she attempted to save her dog, the fire grew stronger and the vehicle became engulfed in flames. By the time the fire department arrived, the vehicle was incinerated. Her dog died as a result of the fire and was taken by animal control. A police and fire report was filed. The contact sustained severe emotional trauma due to the loss of her dog but did not seek medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss and destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 133,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up with the check engine warning light illuminated. The contact stated that the vehicle was stalling while driving at various speeds. The vehicle was taken to a dealer and the vehicle was serviced under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). Despite the repair, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer where a diagnostic test indicated that the purge valve was defective. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 150,000. The contact stated that they assumed the dealer fixed the issue under the recall. Instead, after picking up the vehicle and driving away, the failure occurred. The contact tried to take it right back to the dealership but was told that a diagnostic test would have to be performed. The test results showed that the purge valve was faulty and needed replacement, the contact refused repair. The recall for this issue has been closed and cannot be reopened to repair the vehicle.

Transmission failed. Yes it is available for inspection upon request. The car was in a stalled out mode. Unable to drive the vehicle. No warning lights, symptoms or messages. Simply got in the car at the store and put it in gear car would not go forward or backwards. The motor would only raise as if the vehicle was in park.