2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting into 2nd gear. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCM and the transmission clutches needed to be replaced. The vehicle was not repaired. The contact had been advised by the dealer that there was a manufacturer recall for the TCM (14M02 - TCM Extended Warranty); however, the vehicle was no longer covered under warranty. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 35 to 40 MPH, the vehicle started jerking abnormally. The contact stated that while at a traffic light, the vehicle revved up abnormally. The vehicle failed to go into gear. The check engine and another unknown warning light were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced transmission failure. The mechanic informed the contact that the transmission needed to be rebuilt or replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 45 MPH and ascending a slope, the transmission was struggling to shift into gears and downshifted abruptly. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer determined that the transmission control module(TCM) and the transmission clutches needed to be replaced. The dealer informed the contact that the TCM replacement would be covered under Ford Campaign Number: 14M02; however, the transmission clutches replacement was not covered under Ford Campaign Number: 19N08. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral, and then shifted back into drive independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the shift forks and dual-clutch. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the transmission failed to upshift or downshift as intended. Additionally, the RPM was rising independently. The transmission warning light was illuminated. The vehicle was taken to a local independent mechanic where it was determined that the transmission needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Focus. The contact stated while reversing, the message "Transmission Hot" was displayed. The contact stated that the failure recurred occasionally while driving at various speeds. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 150,441.

The contact owns a 2014 Ford Focus. The contact stated while driving at 25 MPH, the message "Transmission Hot" was displayed. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

The contact's daughter owns a 2014 Ford Focus. The contact stated that while his daughter was driving at approximately 45 MPH, there was an abnormally loud sound coming from the vehicle. The contact stated that while turning the steering wheel, the steering became tight. The contact was unaware of any warning lights being illuminated. The vehicle was taken to an independent and the contact was informed about a recall. The contact stated that the failure was related to NHTSA Campaign Number: 14V514000 (STEERING). The vehicle was taken to the local dealer, who informed the contact there was no recall coverage on the VIN. The vehicle was diagnosed and determined that the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, there was shuddering in the transmission. The contact who is a mechanic, stated that the failure was due to the transmission module. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was driven for four miles, and the vehicle was aligned with the required specifications. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 9,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 19N08; however, the contact was informed that the program had expired. In addition, the contact was informed that the transmission control module repair was eligible for coverage under Technical Service Bulletin: 14N02. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.