2016 FORD FOCUS Complaints

(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.

I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much

The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.

Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The engine went limp and lost all strength as I was driving on the street. Smoke started coming out. Had an independent mechanic tell me it was the fuel pump that lead to the engine dying. My car will not start and I have been carless. Dealers will not help the situation because although my car has issues related to the recalls specifications, my VIN does not apply. Engine died at 107k miles (mostly highway miles)