2018 FORD FOCUS Complaints

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not properly accelerate and had experienced hard shifting from first to second gear. The check engine warning light illuminated and the warning message "transmission Overheating" was displayed. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty. The vehicle was later taken to the local dealer who replaced that clutch actuator but the failure was not remedied. The contact was advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered.

My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.

My clutch (dual clutch automatic trans) has been replaced 4+ times in less than 5 years. It will be ok for a few months and act up again. My Trans shutters and shakes bad usually in 1st gear when I'm moving from a stop. Its now affecting 2nd gear. This started happening a few months after buying the car which only had 41,000 miles. I am now out of manufacture warranty. The problem consist.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's son owns a 2018 Ford Focus. The contact stated that the vehicle hesitated to start and failed to accelerate above 15 MPH while driving. The check engine warning light was intermittently illuminated. The contact's son pulled over and restarted the vehicle and an abnormal burning odor was coming from the vehicle. The vehicle was towed to the dealer, where the clutch and actuator motor were replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 65,607.

In June of 2022 We were driving when all the dashboard lit up saying stop immediately, get to a mechanic, engine light and every light was on. We happen to be right near the Ford dealership in our town and pulled right in. After diagnosing it we were told it needed a new engine as the one we have had metal in the oil, it was froze, they had no idea a car with such low miles would do this, that is until they looked it up and found the recall on this car saying this exact thing could happen. It cost $6000 to have it fixed, this was in 2022. We keep getting told parts would be in to fix this problem, Now its almost 2025 and still waiting on parts,, are we to lose another engine? Which by the way, we want a full refund on the one we had to have fixed,, wouldnt have happened if Ford didnt have this problem with their cars.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch assembly needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

I bought this car it was used by two other owners. I bought a new battery for this car but there is some kind of electrical problem with smell coming from vents and the radio system keeps shutting off.. keeps giving me a message on the screen that says shit off admission or restart engine to save battery then my whole radio system turns off till I turn off my car... Also now it time 4 tries to start my engine. Dash board will turn on but not engine..

The car would not accelerate or shift gears. It just happened out of the blue with no warning. I kept up with maintenance schedule and it wasn't even recommended to have checked until 150,000 according to the owners manual that came with the car. I was only at 98,443 miles and had no warning lights or no leaks. I was driving with my grandchildren and was lucky I could coast safely off the road. I had it towed to the local dealership. The tech found that the car needed a NEW transmission.

The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to immediately start. The contact stated that after starting the vehicle, the transmission failed to properly shift between first and second gear, and the vehicle failed to accelerate above 20 MPH. Additionally, the vehicle failed to respond while shifting into reverse. The vehicle was towed to the local mechanic who diagnosed that the dual input clutch assembly, shift fork, and clutch actuator were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.